In shopping district
You'll be within 3 miles (5 km) of University of Puerto Rico Mayaguez Campus and 6 miles (10 km) of Mayaguez Zoo with a stay here.
A casino and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor pool and perks like free self parking.
Free Internet, iPod docks
The 141 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include refrigerators, room service, and flat-screen TVs with satellite channels.
Jul 14, 2021 by Hotel Management
Dear Guest, Thanks for staying with us and for providing feedback about the experience during your visit. We look forward to your next visit.
Jul 5, 2021 by Hotel Management
Dear Guest, Thank you for staying with us and for your feedback. We are glad to hear that you liked the cleanliness of our rooms and the service and friendliness of our staff. It is our number one priority to make our guests feel as comfortable as possible. We look forward to your next visit.
Feb 23, 2021 by Hotel Management
ear Guest, Thank you for staying with us and for taking the time to provide a feedback about your stay, it is very important to us. My apologies for not meeting your expectations, I will share your comments with our staff to improve in areas of opportunities. We look forward to your next visit.
Dec 23, 2020 by Hotel Management
Estimado Carlos, Muchas gracias por hospedarse con nosotros y por tomar de su tiempo para brindarnos comentarios sobre su experiencia en el hotel. Lamentamos la situación con el ruido, se compartirá la información con nuestro equipo, para mejorar en áreas de oportunidades. Por otra parte, nos alegra saber que les gustó mucho la limpieza del hotel, la comida y nuestro personal. Nuevamente, gracias por sus comentarios, lo apreciamos mucho. Esperamos por su próxima visita.
Oct 16, 2020 by Hotel Management
Dear Kath, Thank you for your recent stay with us. We are very happy to hear that you liked our hotel and our service and greatly appreciate you comments. We look forward to your next visit.
Dec 3, 2019 by Hotel Management
Dear Valued Guest, Thank you for staying with us. We appreciate your feedback. We look forward to your next visit.
Aug 14, 2019 by Hotel management
Dear Anonymous, Thank you very much for staying at the Holiday Inn Mayaguez. I can see that you had a good experience during your visit, your comments are very important to us. We look forward for your next visit.
Aug 1, 2019 by Hotel Management
Dear Anonymous, Thank you for staying at the Holiday Inn Mayaguez and for your review about our property, your comments are very important to us. We look forward for your next visit.
Dec 30, 2018 by Carlos Rosas
Thank you for selecting our Brand and our hotel in Mayaguez. We will always be waiting for your return. Kind Regards and Happy new Year
Oct 2, 2018 by Hotel Management
Dear Pedro, Thank you for staying at the Holiday Inn Mayaguez & El Tropical Casino. We appreciate your feedback! Wee look forward for your next visit.
Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel offers its guests an outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 3747 square feet (348 square meters) and includes conference space. A casino, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel. Self parking is free. This 3.5-star Mayaguez hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel offers 141 accommodations with iPod docking stations and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mayaguez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
West Coast Bistro - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Bar - This bar specializes in local cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.