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Hotel Villa Maya

3.0 star property
Family-friendly 3-star hotel near Cuevas de Ak'tun Kan

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Photo gallery for Hotel Villa Maya

Outdoor pool, pool umbrellas, sun loungers
Property grounds
Meeting facility
Standard Double Room | In-room safe, individually decorated, desk, soundproofing
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

View in a map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001
  • Place, Lake Petén Itzá
    ‪12 min drive‬
  • Place, San Miguel & Tayazal
    ‪14 min drive‬
  • Place, Flores Dock
    ‪21 min drive‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪16 min drive‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, desk, soundproofing

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble) | In-room safe, individually decorated, desk, soundproofing

Superior (doble)

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

About the neighborhood

Flores

On lake.Within 6 miles (10 km) of this hotel, you'll find Lake Petén Itzá and San Miguel & Tayazal. Cuevas de Ak'tun Kan is within 6 miles (10 km) and Flores Dock is within 9 miles (15 km).

What's nearby

  • Lake Petén Itzá - 12 min drive - 2.9 miles
  • San Miguel & Tayazal - 14 min drive - 4.4 miles
  • Cuevas de Ak'tun Kan - 14 min drive - 4.4 miles
  • Maya Mall - 19 min drive - 6.8 miles
  • Flores Dock - 21 min drive - 7.5 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪El Sótano - ‬19 min drive
  • ‪Maple & Tocino - ‬20 min drive
  • ‪Restaurante Típico Imperio - ‬19 min drive
  • ‪Maracuyá - ‬19 min drive

About this property

Hotel Villa Maya

Family-friendly 3-star hotel near Cuevas de Ak'tun Kan
Hotel Villa Maya offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly Hotel Villa Maya. A roundtrip airport shuttle and an area shuttle are available for a fee. Self parking is free.

This 3-star Flores hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 20 buildings
  • Meeting rooms
  • Built in 1988
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include massages.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

How close is Hotel Villa Maya to the airport?

Hotel Villa Maya is 5.4 mi (16-min drive) away from the Flores (FRS-Mundo Maya Intl.) airport, the closest popular airport to the property.

Does Hotel Villa Maya have an airport shuttle?

Hotel Villa Maya offers an airport shuttle.

How close is Hotel Villa Maya to the beach?

This hotel is 6.9 mi (19-min drive) from Chechenal Beach.

Does Hotel Villa Maya offer free breakfast?

Free breakfast isn’t offered at Hotel Villa Maya, but cooked-to-order breakfast is offered for a fee of between GTQ 60 and 120 for adults, GTQ 40 and 80 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Villa Maya?

No, there is no casino at this hotel.

What time is check-in at Hotel Villa Maya?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Villa Maya?

This hotel offers free self parking.

Does Hotel Villa Maya have a pool?

Hotel Villa Maya features an outdoor pool and a children's pool.

Does Hotel Villa Maya have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Villa Maya have a spa?

This hotel has a spa, which features massages.

How close is Hotel Villa Maya to downtown Flores?

Hotel Villa Maya is 4.2 mi away from Santa Elena.

Hotel Villa Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 173 reviews
Rating 8 - Good. 35 out of 173 reviews
Rating 6 - Okay. 5 out of 173 reviews
Rating 4 - Poor. 1 out of 173 reviews
Rating 2 - Terrible. 1 out of 173 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gricel, Carlsbad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!! Beautiful property!!! Food at restaurant is all amazing!
Stayed 2 nights in Jun 2025

8/10 Good

Ernest, Fairfax

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Dorcas

Liked: Property conditions & facilities
It’s so beautiful and peaceful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Norman, Spanish Lookout

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and absolute gorgeous location with superb cabin placement
Stayed 1 night in Jun 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jodi

Stayed 3 nights in Apr 2025

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome villa in the middle of jungle

Super comfortable and nice looking villas on the lake. Lots of wildlife around (we even saw a crocodile while having breakfast in the restaurant). Many hikes through the rainforest to enjoy the nature. The gem of our whole trip to Guatemala.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place, the wild life in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruoyan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Overall the experience is amazing. 1) The hotel is very responsive in messaging on hotels.com. 2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people. 3) We had breakfast and dinner at the hotel, both were great! 4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
Stayed 1 night in Mar 2025

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. The hotel was beautiful, serene jungle experience.
Stayed 2 nights in Mar 2025

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how friendly everyone is and very clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Brennda

Stayed 3 nights in Jan 2025

10/10 Excellent

Sunetra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice
Stayed 1 night in Dec 2024

10/10 Excellent

Arjen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
Stayed 2 nights in Jan 2025

10/10 Excellent

NORMAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

ayse

Stayed 1 night in Nov 2024

10/10 Excellent

Denise, Littlerock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Rachel

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great staff, rooms need work

The staff here were great, however the rooms could use some maintenance and upgrades. The staff were friendly and incredibly helpful arranging shuttles to Flores and the airport. Our room was the last building so took a few minutes to find our door. The room itself needed some work. The biggest issue was the AC unit that unfortunately loudly clanked when turned on. The choice was either a hot, stuffy room or a loud AC unit. Neither great for sleep. The bed was very firm, maybe a step up from the floor, and added to sleep difficulties. We had an early flight so not getting quality sleep was frustrating. Again, the staff were excellent, I would just suggest upgrading the mattresses and doing some maintenance work on the AC unit.
Stayed 1 night in Nov 2024