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Casa Ramona

3.0 star property
Enjoy free breakfast at this 3-star Flores hotel

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Photo gallery for Casa Ramona

Double Room, 2 Double Beds | Balcony
Double Room, 2 Double Beds | Desk, laptop workspace, iron/ironing board, bed sheets
Free daily cooked-to-order breakfast
Terrace/patio
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle 15 de Septiembre, Isla de Flores, Flores, Petén, 17001
  • Place, Las Guacamayas Biological Station
    ‪2 min walk‬
  • Place, Church of Our Lady of the Remedies
    ‪2 min walk‬
  • Place, Flores Dock
    ‪5 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪10 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, laptop workspace, iron/ironing board, bed sheets

Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room

Room | Desk, laptop workspace, iron/ironing board, bed sheets

Room

7.4 out of 10
Good
(3 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

About the neighborhood

Flores

On boardwalk/promenade.Steps from the hotel, you'll find Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Flores Dock and Lake Petén Itzá are also within half a mile (1 km).

What's nearby

  • Las Guacamayas Biological Station - 2 min walk - 0.1 miles
  • Church of Our Lady of the Remedies - 2 min walk - 0.1 miles
  • Flores Dock - 5 min walk - 0.3 miles
  • Lake Petén Itzá - 7 min walk - 0.4 miles
  • Maya Mall - 8 min walk - 0.5 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 12 min drive

Restaurants

  • ‪Maracuyá - ‬2 min walk
  • ‪Cafe Recuerdito - ‬4 min walk
  • ‪Macaw Restobar - ‬4 min walk
  • ‪Doña Goya - ‬2 min walk
  • ‪Raices Bar & Grill - ‬5 min walk

About this property

Casa Ramona

Enjoy free breakfast at this 3-star Flores hotel
There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. Casa Ramona also features spa services, coffee/tea in a common area, and a water dispenser.

Smoking is allowed in designated areas at this 3-star Flores hotel.

  • 7 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Smoking in designated areas
  • Water dispenser
Casa Ramona offers 7 accommodations with air conditioning. Business-friendly amenities include desks and desk chairs. Bathrooms include showers with rainfall showerheads. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Designer stores

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Ramona Hotel
Casa Ramona Flores
Casa Ramona Hotel Flores

Frequently asked questions

How close is Casa Ramona to the airport?

Casa Ramona is 2.4 mi (12-min drive) away from the Flores (FRS-Mundo Maya Intl.) airport, the closest popular airport to the property.

Does Casa Ramona have an airport shuttle?

Airport shuttle services are not available at Casa Ramona.

How close is Casa Ramona to the beach?

This hotel is 13.5 mi (36-min drive) from Chechenal Beach and 15.1 mi (38-min drive) from Three Nations Beach. Don't forget your sunscreen!

Does Casa Ramona offer free breakfast?

Casa Ramona offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Casa Ramona?

No, there is no casino at this hotel.

What time is check-in at Casa Ramona?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Casa Ramona?

Free parking is not available at this hotel.

Does Casa Ramona have a pool?

Casa Ramona does not have a pool.

Does Casa Ramona have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages.

How close is Casa Ramona to downtown Flores?

Casa Ramona is 0.1 mi away from Flores.

Casa Ramona Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic, and the atmosphere was equally impressive. Also, the location was perfect.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Spacious comfortable room with nice balcony. Lovely staff. Great breakfast.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lukasz

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great small hotel. Friendly and accommodating staff. Clean. Most importantly - I slept well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on Isla de Flores. Friendly staff, and nice property. Highly recommend!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, amenities
Hotel is lovely and the room was perfect. But there was drilling/construction going on at midnight on the top floor and no one to ask about it when I went down to the lobby.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Very welcoming and catered to every need. Room was very clean and the free breakfast was phenomenal. I wish I had more time to stay longer. Highly recommend you stay here while in Flores.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet place to spend two days exploring Flores and taking tours to the Mayan temples. Warm water, clean and within walkable distance to main road
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place in the charming island town of Flores. Highly recommended
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here in Casa Ramona again 👍. Love it
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing spot.

Staff were lovely and there was such a good and relaxing vibe. Everything designed beautifully. I'd definitely come back here if I returned to Flores.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The professional and courteous they displayed towards all. Breakfast was included with my stay and it was top quality and delicious. They also offered lunch and dinner, which I had and it was top quality and delicious. They also recommended other establishments to have lunch or dinner if asked. My bed was to my liking, nice, sturdy and comfortable.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Warren

Disliked: Amenities
Nice enough place and great breakfast, but not the best value for money compared to other hotels, which were on the edge of the lake with a balcony, for the same price. At Casa Ramona, our room showed a balcony on the photos of the room, however our room did not have a balcony and I think there is only one room which has a balcony.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Simple and affordable

This hotel offers a simple accommodation at affordable prices. Bed was quite comfy, however, the overall appearance of the room could be a bit more thoughtful. The breakfast is very basic and repetitive if staying for a few days, it could do with a choice of fruits and some more options.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Attention whit the furniture outside terraza after rain clean up thanks more options for breakfast Thanks
Stayed 1 night in Aug 2024
Verified

8/10 Good

Elvis

Liked: Cleanliness, staff & service, amenities
The place was nice. The beds were really hard to sleep on for the price paid. Our group had a hard time sleeping on the beds. The cost to stay here was higher than expected.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice location but the beds were uncomfortably firm. No tv either though that wasn’t so bad.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Ramona is ideally located near the water front and we loved the roof terrace. The air conditioning in our room was great, especially as it was 42°C when we were in Flores. We didn't get a chance to try breakfast, as we had early starts during our visit. We ordered a packed breakfast, which cost Q40 extra per breakfast, which we didn't really enjoy. We found the times that food was available a bit frustrating as we couldn't have lunch one day. Staff were really friendly. Our bed was not very comfortable but the room was spotlessly clean.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

FABRICIO

Liked: Cleanliness, staff & service, amenities
Hotel super bonitinho, localização ótima e equipe atenciosa, eu iria acordar cedo para ir à Tikal e fizeram uma sacola com café da manhã para eu levar. Recomendo muito ficar nele
Stayed 1 night in Feb 2026
Verified

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable el personal, las almohadas no son confortables, el hotel está lindo
Stayed 1 night in Dec 2025
Verified

6/10 Okay

sam

Liked: Cleanliness
La chambre n'avait pas de fenêtre sur l'extérieur. Logement très rudimentaire. La terrasse est agréable. Nous avons eu une coupure de courant de plus de 6h en fin d'après-midi Le personnel est agréable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Buen equipo de servicio. Muy limpia. Buena ubicación. Dormí bien. ¡No hay nada más importante!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, bonito, tranquilo y los desayunos muy ricos.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Recomendo para outros viajantes

Tive uma otima experiência durante o periodo que me hospedei na Casa Ramona O atendimento foi muito bom e me deram o suporte em todas as questões que precisei, como fechar passeios, lugares para ir, sacar dinheiro, shuttles A limpeza do quarto e outras dependências merecem destaque, pois estavam em ótimas condições A localização é excelente, muito próxima de onde os carros deixam ai chegar em Flores, vindo do aeroporto e do local de onde saem os passeios e shuttles. O café da manhã é delicioso, com diferentes opções e boa quantidade.
Stayed 2 nights in Sep 2025