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Best Western Hotel du Mucem

3.0 star property
3-star eco-certified hotel near Velodrome Stadium

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Photo gallery for Best Western Hotel du Mucem

Guests can enjoy a compact kitchenette with a sink, refrigerator, and countertop space.
Welcome to Hotel du MuCEM, where a sleek reception area offers a warm and inviting atmosphere.
Hotel du MuCEM's elegant corridor features framed architectural drawings and leads to a reception area.
Welcome to our hotel lobby, featuring a central elevator and reception desk with a framed picture and amenities.
Enjoy a comfortable stay in this stylish room, featuring a made bed with crisp linens and a convenient breakfast setup.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002
  • Les Terrasses du Port
    ‪5 min walk‬
  • Museum of European and Mediterranean Civilisations
    ‪10 min walk‬
  • Grand Port Maritime de Marseille
    ‪16 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Marseille

Heart of Marseille.Within a 10-minute walk of this Old Port of Marseille hotel, you'll find Docks of Joliette and Les Terrasses du Port. Cathedral la Major and La Vieille Charite are also within half a mile (1 km).

What's nearby

  • Les Terrasses du Port - 5 min walk - 0.3 miles
  • Le Panier - 8 min walk - 0.5 miles
  • Museum of European and Mediterranean Civilisations - 10 min walk - 0.5 miles
  • Grand Port Maritime de Marseille - 16 min walk - 0.9 miles
  • Catalan Beach - 2 min drive - 1.4 miles

Getting around

  • Joliette Station - 5 min walk
  • Arenc Le Silo Tram Station - 18 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Brasserie de la Joliette - ‬4 min walk
  • ‪Le Hippie Chic - ‬4 min walk
  • ‪White Rabbit - ‬3 min walk
  • ‪Café le Major - ‬1 min walk

About this property

Best Western Hotel du Mucem

3-star eco-certified hotel near Velodrome Stadium
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. The eco-certified Best Western Hotel du Mucem also features a vending machine, concierge services, and complimentary newspapers in the lobby.

This 3-star Marseille hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 2011
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Hotel du Mucem offers 29 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with hydromassage showerheads.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Similar properties

Enjoy a drink at the bar, surrounded by a selection of beverages and lush greenery.

Best Western Plus Hotel La Joliette

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 366 reviews
$136 nightly
The price is $157
Jul 24 - Jul 25
Total includes taxes and fees
Best Western Plus Hotel La Joliette

Property amenities

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14.50 per person
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Weight limit: 18 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 14.50 per person
  • Nearby parking fee: EUR 30 per day (1 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille

Frequently asked questions

How close is Best Western Hotel du Mucem to the airport?

Best Western Hotel du Mucem is 14.7 mi (25-min drive) away from the Marseille - Provence Airport (MRS) airport, the closest popular airport to the property.

Does Best Western Hotel du Mucem have an airport shuttle?

Airport shuttle services are not available at Best Western Hotel du Mucem.

How close is Best Western Hotel du Mucem to the beach?

This hotel is 3.6 mi (7-min drive) from Prado Beach and 15.3 mi (25-min drive) from Cassis Beach. Don't forget your sunscreen!

Does Best Western Hotel du Mucem offer free breakfast?

Free breakfast isn’t provided at Best Western Hotel du Mucem, but full breakfast is offered for a fee of EUR 14.50 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Best Western Hotel du Mucem?

No, there is no casino at this hotel.

What time is check-in at Best Western Hotel du Mucem?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Hotel du Mucem?

Free parking is not available at this hotel.

Does Best Western Hotel du Mucem have a pool?

Best Western Hotel du Mucem does not have a pool.

Does Best Western Hotel du Mucem have a spa?

There are no spa services available at this hotel.

How close is Best Western Hotel du Mucem to downtown Marseille?

Best Western Hotel du Mucem is 0.5 mi away from Marseille.

Best Western Hotel du Mucem Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 169 out of 433 reviews
Rating 8 - Good. 192 out of 433 reviews
Rating 6 - Okay. 51 out of 433 reviews
Rating 4 - Poor. 15 out of 433 reviews
Rating 2 - Terrible. 6 out of 433 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

DIANE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bitten

Liked: Staff & service
Great service, and the place was ok overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout était parfait!

Hôtel au pied de la major. L’hôtel est idéalement situé vieux port terrasse du port halles de la major métro bus. Le personnel est extrêmement sympathique et avenant. Les chambres pour deux personnes sont de tailles correctes, largement suffisant pour circuler à deux dormir et se laver. La salle de bain n’est par riquiqui comme j’ai pu l’observer dans les commentaires. Les communs et les chambres sont très propres et bien insonorisées. Rien n’a dire tout était parfait! Le petit plus, tout est fait pour que le séjour soit raisonné (petite attention si les serviettes ne sont pas changées chaque jour) tri sélectif. Le petit déjeuner était complet il y en avait pour tous les goûts.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Feb 2025

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

François

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy all night long. Only a few people in the hotel but they make us stay in nearby rooms so there's noise.
Stayed 2 nights in Nov 2024

8/10 Good

nicole

Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

Very comfortable bed which made for excellent nights sleep. Located next to Cathedral and close to underground station. The easy to get around from there. A few steps to the seafront
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick overnight stay in Marseille. Hotel was very conveniently located near good public transport links. Comfortable room and welcoming staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
This was a brand new property so excellent facility. Staff needs to be a bit more informed about groceries, restaurants, buses in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jean

Traveled with partner
Disliked: Property conditions & facilities
We booked two rooms for two nights The lift was out of order so we had to use the stairs We were on the second floor so that’s four flights up winding staircase with extremely dangerous step out because of the door opening inward :on you so you have to step down : and then to find at the second floor the magnetic card key doesn’t work so my wife goes down to reception ( I have asthma so I was already completely out of breath) and again the magnetic card key malfunctions. That evening coming back from the restaurant same problem hiking up four flights to have the key malfunction again Next day the elevator is still not working and the magnetic key doesn’t work AGAIN so the receptionist actually climbed the stairs with us to check that we were not complete morons and didn’t know how a magnetic card works And AGAIN the magnetic key malfunctions ! Now I am beginning to wonder if we are spending our entire vacation in a winding staircase…!!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire
Stayed 1 night in Aug 2024

10/10 Excellent

Lies

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good. Staff was friendy
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 2 nights in Jul 2024

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many attractions
Stayed 3 nights in Jun 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in bathroom wasn’t great, but good location, quiet area
Stayed 2 nights in Jun 2024

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Loin du vieux port, mais excellent hotel pour le prix
Stayed 8 nights in Apr 2024

10/10 Excellent

yamina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Dylan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell and loud. Not the best area.
Stayed 1 night in May 2024

6/10 Okay

gevers

Stayed 1 night in Apr 2024

10/10 Excellent

Rosa L

Stayed 3 nights in Mar 2024