Crowne Plaza Hotel Marlow by IHG

4.0 star property
Family-friendly 4-star hotel near Thames River

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Photo gallery for Crowne Plaza Hotel Marlow by IHG

Bar (on property)
Exterior
Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub

Explore the area

Map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Higginson Park
    ‪2 min drive‬
  • Bisham Abbey
    ‪3 min drive‬
  • Cliveden House
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Marlow

In regional park.You'll find Thames Path and Thames River within 2 miles (3 km) of this hotel. Higginson Park and Bisham Abbey are also within 3 miles (5 km).

What's nearby

  • Higginson Park - 2 min drive - 0.9 miles
  • Bisham Abbey Golf Club - 2 min drive - 2.3 miles
  • Bisham Abbey - 3 min drive - 2.5 miles
  • Hedsor House - 11 min drive - 6.0 miles
  • Cliveden House - 12 min drive - 6.4 miles

Getting around

  • Marlow Station - 16 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪The Jolly Farmer - ‬8 min drive
  • ‪The Chequers Marlow - ‬3 min drive
  • ‪The Britannia - ‬3 min drive
  • ‪Burgers of Marlow - ‬3 min drive
  • ‪Court Garden Cafe - ‬4 min drive

About this property

Crowne Plaza Hotel Marlow by IHG

Family-friendly 4-star hotel near Thames River
Crowne Plaza Hotel Marlow by IHG offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 12938 square feet (1202 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Crowne Plaza Hotel Marlow by IHG. Self parking is free. A complete renovation of Crowne Plaza Hotel Marlow by IHG was completed in June 2020.

This 4-star Marlow hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 3 levels
  • 12938 sq ft of conference space
  • 1202 sq m of conference space
  • Built in 2004
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Hotel Marlow by IHG offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Thai

Similar properties

Property amenities

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.

We should mention

  • Pool access available from 8:00 AM to 5:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Frequently asked questions

How close is Crowne Plaza Hotel Marlow by IHG to the airport?

Crowne Plaza Hotel Marlow by IHG is 23.3 mi (38-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Hotel Marlow by IHG?

As of Jun 10, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Marlow by IHG on Jun 13, 2025 start from $110.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Hotel Marlow by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Hotel Marlow by IHG.

Does Crowne Plaza Hotel Marlow by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Hotel Marlow by IHG, but buffet breakfast is offered for a fee of GBP 19.50 for adults and GBP 9.50 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Hotel Marlow by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Hotel Marlow by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Hotel Marlow by IHG?

This hotel offers free self parking.

Does Crowne Plaza Hotel Marlow by IHG have a pool?

Crowne Plaza Hotel Marlow by IHG features an indoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 5:30 PM.

Does Crowne Plaza Hotel Marlow by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Hotel Marlow by IHG have a spa?

Pamper yourself with a day at Quad Club Wellness & Spa, where you can enjoy deep-tissue massages, body treatments, and mani/pedis.

How close is Crowne Plaza Hotel Marlow by IHG to downtown Marlow?

Crowne Plaza Hotel Marlow by IHG is 1.1 mi away from Marlow.

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 303 out of 592 reviews
Rating 8 - Good. 160 out of 592 reviews
Rating 6 - Okay. 53 out of 592 reviews
Rating 4 - Poor. 32 out of 592 reviews
Rating 2 - Terrible. 44 out of 592 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karishma, Middx

Stayed 1 night in Feb 2025

2/10 Terrible

simon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent well over …..at hotel including drinks and meal then on check out they tried to withhold a one hundred pound security deposit (which I objected to any) for spilled drink stain on a pillow case (which would need to be laundered anyway). It was only after I started warning new guests about the scam that the incredibly rude hotel manager agreed to give my deposit back. An absolute disgrace and clearly a scam. Please contact the hotel and at very least give me a full apology. Also I will never pay a security deposit again so please ensure your hotels do not try this scam with me again
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely weekend break with family. Enjoyed the pool and the food in the bar. Hotel clean and service good. Just what we needed for a one night break away.
Stayed 1 night in Feb 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

joseph

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service in the restaurant was the worst I have experienced
Stayed 2 nights in Feb 2025

10/10 Excellent

Naomi

Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a lovely time at this hotel. Staff were happy and willing to go the extra mile. Facilities were clean and I loved the modern deco. Thank you so much
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very pleasant stay. Nice room would stay again
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Met warmly by all staff. Room was large and comfortable with good amenities. Good to have on site car parking.
Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
We booked a dinner bed and breakfast package but be warned, the dinner is £45 each and they charge you the difference between that and what they consider you have paid hotels.com. It was only £6 but it t Is the principle
Stayed 1 night in Jan 2025

2/10 Terrible

harjinder

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water everybody was cold
Stayed 1 night in Dec 2024

8/10 Good

Ketan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowne Plaza on New Year day is quiet and enjoyable. There is space for kids to roam around. The dining option was good, a bit expensive for what they said was freshly cooked food but didnt taste like it. The service at reception and restaurant and bar was brilliant. Not happy with the booking system introduced recently for kids to swim, each slot lasting for 45 mins. Swimming pool is v clean with sauna and steam room next to it. The grounds are small but got a decent playground. Would definitely come back again.
Stayed 1 night in Jan 2025

8/10 Good

Kirstie

Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family live nearby, so good to spend Christmas with them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Stay

Excellent 3 night Christmas stay whilst visiting family in Marlow - very convenient comfortable accommodation
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Isabelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, lovely staff and nice food. Bathroom could do with an update. I would recommend this hotel if you have a car as nothing around.
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Stayed 1 night in Dec 2024

4/10 Poor

Steven

Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. Lovely big room, very clean and a fantastic breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Overall ok.

Over all this is a nice hotel. Unfortunately they seem to lack training with some staff members. Some of the reception staff aren’t very helpful with things go wrong. The reception on the pool quite rude at times Specially regarding towels. I think training in staff is a huge issue for a lot of companies, but I’d certainly invest in training their staff more on how to deal with people. It’s a bit hit and miss because there are some good ones.
Stayed 1 night in Dec 2024