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4.7 out of 5

"It was a very nice hotel to stay in " More

By a verified traveler on Sat 02 Apr 2022

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Hotel Description

5-star luxury hotel in Ortigas Center

City center retreat

Within a 10-minute walk of this Ortigas Center hotel, you'll find Asian Development Bank Headquarters and Robinsons Galleria Mall. The Podium and SM Megamall are also within half a mile (1 km).

Luxury amenities

A full-service spa, 5 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking.

City Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$87* Per night/room Oct 14 - Oct 15

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marco Polo Ortigas Manila ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Marco Polo Ortigas Manila

Everyone (3)
4 out of 5
It was a very nice hotel to stay in

Posted by , from Skokie on Apr 2, 2022

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5 out of 5

Nice hotel and good location

Pros: the room
Cons: none
Location: great location and right across the street plenty of place to eat and enjoy your time.
nice hotel and met my expectations. It was clean and staff were helpful. The room was very comfortable and clean.

Posted by on Sep 7, 2016

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5 out of 5

Worth of stay.

The price and location is worth it. Everything is nice. All the the staff are very friendly and helpfull. The room is big enough and very clean. I highly recommend this hotel.

Posted by , from New York, USA on Nov 30, 2015

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Comment from Hotel Management

Jan 13, 2016 by Marco Polo Ortigas Manila

Dear Balikbayan, Thank you for your valuable feedback regarding your stay at Marco Polo Ortigas Manila. Your comments regarding our location, guest room, team and service are indeed valuable to us. We are glad to hear that you had a pleasant experience during your time with us. We look forward to the pleasure of welcoming you once again to Marco Polo Ortigas Manila! Yours sincerely, Frank Reichenbach General Manager

Renovations + Closures

The following facilities or services will be unavailable from August 9 2022 to September 8 2022 (dates subject to change):

  • Swimming pool

Property Features

Marco Polo Ortigas Manila offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A sauna, spa services, and tour/ticket assistance are also featured at the luxury Marco Polo Ortigas Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Pasig hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 45 levels
  • 5 dining venues
  • Built in 2014
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Manila Santa Mesa Station (8.2 km / 5.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Marco Polo Ortigas Manila offers 316 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run movies
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Cucina - This restaurant serves breakfast, brunch, lunch, and dinner.

Lung Hin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Vu's - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Café Pronto - This café serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

Flow has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

This property is designated by the local government to accommodate business travel, healthcare workers, quarantine stays, and other essential travel. Guests will be required to provide proof of employment or purpose of stay at check-in

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2089.3 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: PHP 1650 for adults and PHP 825 for children (approximately)
  • Airport shuttle fee: PHP 2600.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2089.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manila Ortigas
  • Marco Polo Manila
  • Marco Polo Manila Hotel
  • Marco Polo Manila Hotel Ortigas
  • Marco Polo Manila Ortigas
  • Marco Polo Ortigas
  • Marco Polo Ortigas Manila
  • Ortigas Manila
  • Ortigas Marco Polo
  • Marco Polo Ortigas Manila Metro Manila/Pasig, Philippines
  • Marco Polo Ortigas Manila Hotel Pasig
  • Marco Polo Ortigas Manila Hotel
  • Marco Polo Ortigas Manila Pasig
  • co Polo Ortigas Manila Pasig
  • Marco Polo Ortigas Manila Hotel
  • Marco Polo Ortigas Manila Pasig
  • Marco Polo Ortigas Manila Hotel Pasig

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.