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Makati Shangri-La, Manila

5.0 star property
5-star luxury hotel near Fort Bonifacio

Choose dates to view prices

Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Meeting facility
Exterior
Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Greenbelt Shopping Mall
    ‪2 min walk‬
  • Glorietta Mall
    ‪3 min walk‬
  • Fort Bonifacio
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Twin Beds

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Bathroom | Separate tub and shower, designer toiletries, hair dryer, bathrobes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Makati

Central Makati getaway .Your stay at this Makati Central Business District hotel places you within 3 miles (5 km) of Fort Bonifacio and Venice Grand Canal Mall. Ayala Center and Greenbelt Shopping Mall are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk - 0.0 miles
  • Greenbelt Shopping Mall - 2 min walk - 0.1 miles
  • Glorietta Mall - 3 min walk - 0.2 miles
  • Fort Bonifacio - 4 min drive - 1.6 miles
  • Bonifacio High Street - 4 min drive - 2.4 miles

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Cafe - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Escolta - ‬7 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Makati Shangri-La, Manila

5-star luxury hotel near Fort Bonifacio
Makati Shangri-La, Manila offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

12 meeting rooms and limo/town car service are available. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. A children's pool, multilingual staff, and gift shops/newsstands are also featured at the luxury Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Meeting rooms
  • 15780 sq ft of conference space
  • 1466 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

How close is Makati Shangri-La, Manila to the airport?

Makati Shangri-La, Manila is 7 mi (28-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at Makati Shangri-La, Manila?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on Aug 3, 2025 start from $129.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Makati Shangri-La, Manila have an airport shuttle?

Makati Shangri-La, Manila offers an airport shuttle 24 hours a day, for a charge of PHP 3900 per vehicle, one-way.

Does Makati Shangri-La, Manila offer free breakfast?

Free breakfast isn’t provided at Makati Shangri-La, Manila, but buffet breakfast is offered for a fee of PHP 1800 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Makati Shangri-La, Manila?

No, there is no casino at this hotel, but Newport World Resorts (7-min drive) and City of Dreams Manila (9-min drive) are nearby.

What time is check-in at Makati Shangri-La, Manila?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Makati Shangri-La, Manila?

This hotel offers free self parking and valet parking.

Does Makati Shangri-La, Manila have a pool?

Makati Shangri-La, Manila features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Makati Shangri-La, Manila have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine and garden views.

Does Makati Shangri-La, Manila have a spa?

This hotel has a spa, which features facials, body scrubs, and body treatments.

How close is Makati Shangri-La, Manila to downtown Makati?

Makati Shangri-La, Manila is 0.1 mi away from Makati.

Makati Shangri-La, Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The stay was overall good. I have been using Shang Ari La most times I am in Manila. However, the staff at the Circles restaurant was rude to me a couple of times. They rushed me to pay the bill when I was not done eating yet, sometimes when I just sat down after obtaining food from the buffet
Stayed 3 nights in Apr 2025

10/10 Excellent

HIROO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit of a musty smell in the bedroom.But they got us a fan/humidifier which helped .. Other than that service was fantastic.
Stayed 2 nights in Mar 2025

10/10 Excellent

EFREN, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent facility location and everything around it
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2025

6/10 Okay

Avegail

Traveled with family
Disliked: Property conditions & facilities

Not what I expected.

Our room was outdated carpets have stains shower leaking can’t close properly and shower walls have molds and old soap residue. Was disappointed because it’s shangri la.
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The people makes this place great !!!!

Stayed 6 nights in Mar 2025

10/10 Excellent

Marie, montville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent.Did not have to wait long for anything. Close to everything.Walkable.Room was roomy and clean.Facility is older but in excellent condition.
Stayed 2 nights in Mar 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service especially from our room attendant, Arno, who made our stay more comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bonifacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel; impeccable cleanliness, attentiveness of staff. A bargain for what you get.
Stayed 4 nights in Mar 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the elegance of that it all
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Stayed 2 nights in Mar 2025

10/10 Excellent

Adelaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all courteous, friendly and helpful. Room attends were all excellent from cleaning the room and preparing for the night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, great service
Stayed 1 night in Mar 2025

10/10 Excellent

Myrna, Los Angeles

Stayed 6 nights in Apr 2024

6/10 Okay

Stephen John

Disliked: Property conditions & facilities, room comfort

Makati Shangri-La Experience in March 25

The hotel decor seems dated, both the rooms and common areas. The bed was also uncomfortable. Surprisingly my wife didn’t seem to be treated with respect, and more often than not the staff referred to me only. Not sure why this was like this, an unusual experience that we have not noticed in any high end hotel that we have stayed in worldwide for the past 8 years. We are holding our 5th wedding anniversary in Shangrila Boracay in Sept, and sincerely hope that we dont witness this again.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Stayed 4 nights in Mar 2025

6/10 Okay

Emelito

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Emelito

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard staying anywhere else after staying here. The service is exceptional, the spa and fitness center are amazing. The brunch, extravagant. Hope to come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Eddy Ping Wai

Stayed 2 nights in Mar 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing but pretty dated. It still looks exactly how it was 20 years ago.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adalberto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with beautiful interior and convenient location - it was very easy to get around, and had plenty of in house amenities and eating options
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Lovely deep pool with service bar. Live music in the lounge.
Stayed 1 night in Mar 2025