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Herald Suites Polaris

3.5-star property
45 Polaris St, Bel-Air, Makati, 1-855-201-7819
5.0 out of 5
Exceptional!
See all 2 travelocity Reviews

"Nice hotel that is very clean at a reasonable price. Close to the red light district, not the best once you venture in the area. The food at the hotel ... " More

By a verified traveler on Thu 23 Feb 2023

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Hotel Description

3.5-star hotel near Venice Grand Canal Mall

Heart of Makati

Within a 15-minute walk of this Poblacion hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Ayala Center and Greenbelt Shopping Mall are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Standard Room, 1 Double Bed (Multi Use)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$66* Per night/room Apr 23 - Apr 24

Herald Suites Polaris ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Herald Suites Polaris

Everyone (1) Couples (1)
5 out of 5
Good Place

Posted by on Nov 29, 2023

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Comment from Hotel Management

Dec 5, 2023 by Maybel

Greetings from Herald Suites Hotels! Thank you for staying with us and leaving us with positive feedback. Your feedback is greatly appreciated. We look forward to welcoming you again. Stay safe!

5 out of 5
Nice hotel that is very clean at a reasonable price. Close to the red light district, not the best once you venture in the area. The food at the hotel is very reasonably price and was good as well.

Posted by on Feb 23, 2023

Was this review helpful to you?
Comment from Hotel Management

Mar 1, 2023 by Zelle

Greetings from Herald Suites Hotels! Thank you for staying with us and leaving us with positive feedback. Your feedback is greatly appreciated. We look forward to welcoming you again. Stay safe!

About the Herald Suites Polaris

Location 45 Polaris St, Bel-Air, Makati, 1209

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. The business-friendly Herald Suites Polaris also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 3.5-star Makati hotel is smoke free.

  • 50 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Gil Puyat Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Herald Suites Polaris offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:30 AM.

Aurora Lobby Cafe - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

No visitors or unregistered guests are allowed in guestrooms.

Herald Suites Polaris offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Herald Suites Polaris

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Smoke detector
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 305–353.80 for adults, and PHP 305–353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Herald Suites Polaris Hotel Makati
  • Herald Suites Polaris Hotel
  • Herald Suites Polaris Makati
  • Herald Suites Polaris Hotel
  • Herald Suites Polaris Makati
  • Herald Suites Polaris Hotel Makati

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.