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Citadines Bay City Manila

4.0 star property
4-star hotel near SM Mall of Asia

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Photo gallery for Citadines Bay City Manila

Reception
Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • SM Mall of Asia
    ‪8 min walk‬
  • City of Dreams Manila
    ‪14 min walk‬
  • Newport World Resorts
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬

Room options

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room dining

Premier Room, 1 Bedroom

  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Studio

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Premier

In-room safe, laptop workspace, soundproofing, iron/ironing board

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Premier Room

In-room safe, laptop workspace, soundproofing, iron/ironing board

One Bedroom Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Studio

  • Sleeps 2
  • 2 Twin Beds

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Front of property - evening/night

Shangri-La The Fort, Manila

Bonifacio Global City
  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 772 reviews
The price is $393
$353 nightly
$393 total
Total includes taxes and fees
Jun 12 - Jun 13
Shangri-La The Fort, Manila

About the neighborhood

Pasay

Barangay 76 stay.Your stay at this Barangay 76 hotel places you within 2 miles (3 km) of SM Mall of Asia and City of Dreams Manila. Manila Bay and Newport World Resorts are also within 3 miles (5 km).

What's nearby

  • SM Mall of Asia - 8 min walk - 0.5 miles
  • City of Dreams Manila - 14 min walk - 0.8 miles
  • Newport World Resorts - 4 min drive - 2.6 miles
  • U.S. Embassy - 7 min drive - 4.0 miles
  • Manila Ocean Park - 9 min drive - 4.4 miles

Getting around

  • EDSA LRT Station - 3 min drive
  • Gil Puyat Station - 5 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 13 min drive

Restaurants

  • ‪Horizon Cafe - ‬7 min walk
  • ‪Ashark Club - ‬2 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Yoshinoya - ‬6 min walk
  • ‪Burger King - ‬4 min walk

About this property

Citadines Bay City Manila

4-star hotel near SM Mall of Asia
Citadines Bay City Manila offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Citadines Bay City Manila also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Pasay hotel is smoke free.

  • 212 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citadines Bay City Manila offers 212 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

English, Filipino

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Lobby

The Heritage Hotel Manila

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 2,975 reviews
$60 nightly
The price is $67
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Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 475 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Rice cooker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1650 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 950 for adults and PHP 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1650 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Frequently asked questions

How close is Citadines Bay City Manila to the airport?

Citadines Bay City Manila is 2.8 mi (13-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Bay City Manila?

As of Jun 11, 2025, prices found for a 1-night stay for 2 adults at Citadines Bay City Manila on Jun 12, 2025 start from $100.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Bay City Manila have an airport shuttle?

Citadines Bay City Manila offers an airport shuttle 24 hours a day, on request, for a charge of PHP 1422 per vehicle, one-way.

Does Citadines Bay City Manila offer free breakfast?

Free breakfast isn’t provided at Citadines Bay City Manila, but buffet breakfast is offered for a fee of PHP 950 for adults and PHP 475 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Citadines Bay City Manila?

No, there is no casino at this hotel, but City of Dreams Manila (17-min walk) and Newport World Resorts (7-min drive) are nearby.

What time is check-in at Citadines Bay City Manila?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Citadines Bay City Manila?

Free parking is not available at this hotel.

Does Citadines Bay City Manila have a pool?

Citadines Bay City Manila features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Citadines Bay City Manila have a restaurant?

Citadines Bay City Manila is home to Bay Cafe, which features light fare.

Does Citadines Bay City Manila have a spa?

There are no spa services available at this hotel.

How close is Citadines Bay City Manila to downtown Pasay?

Citadines Bay City Manila is 0.9 mi away from Pasay.

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 543 out of 778 reviews
Rating 8 - Good. 171 out of 778 reviews
Rating 6 - Okay. 36 out of 778 reviews
Rating 4 - Poor. 13 out of 778 reviews
Rating 2 - Terrible. 15 out of 778 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Eddison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Got the Expedia VIP room upgrade for free and the room was quite nice - spacious enough for my partner and I. Breakfast buffet was delicious albeit a little limited on options. Got a in-room massage for a reasonable price (they provide 24 hours service just call ahead of time). Lobby is gorgeous and front desk staffed all hours with security out front. Only real complaint is bathroom shower drain design was such that the water puddles and drains quite slowly. Convenience/ pharmacy and W-Mall are all in walking distance (less than 2 blocks). Definitely check out the nearby Gala Food Park. This large indoor food court is a unexpected hidden gem where you can dress up in a Japanese yukata, grab very Instagrammable pics, and eat/drink cheap but yummy Asian cuisine (such as Japanese, Thai, Taiwanese, Hong Kong Chinese, Viet & Filipino) or "Western" foods.
Stayed 2 nights in Feb 2025

6/10 Okay

Isidoro

Traveled with partner
Liked: Amenities, property conditions & facilities
Unsure about the VIP treatment is said it was un upgrade but seems like no upgrade same as any other room. The only positive comment I would have about this place is the dining area staff were very nice out off the amenities here they were the only ones that spoke and try to connect.
Stayed 4 nights in Feb 2025

4/10 Poor

Ana Maria

Traveled with family
At first we stayed in an average 1 bedroom (729). There's a big TV in the living area that wasn't working, so they have to call someone to fixed it and put a limited channels. The bed has bugs, i woke up with 2 bites on my ankle. We called on the front desk and they immediately moved us to different room, which was a bit brighter with a pool view. We stayed for 4 nights, it was a good experience and enjoyed it with our family.
Stayed 4 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly close to Shopping Malls and easy access to parking Rooms were clean and well appointed. Views from windows were clear and no other high level buildings nearby.
Stayed 5 nights in Feb 2025

8/10 Good

Editha

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Editha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carpet has a musty smell. The egg is station could be more efficient if the person is more communicative. Eggs is a staple part of breakfast. Reducing the waiting time for the egg dishes( except the boiled egg)would be a nice change.When we were assigned to our table for the breakfast buffet, we were missing coffee creamers and mugs, which usually is already prepped on the table for the guests.
Stayed 1 night in Feb 2025

10/10 Excellent

Rainier Kristian

Stayed 5 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Location was good, premium suite was roomy. Lack of channels for TV movies was very low... Tried to extend the room for one more night, lobby staff said no rooms were available, I signed into Expedia 15mins later and reserved the same room they said wasn't available
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaztine Marie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There is a ubic hair in the toilet seat
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great have stayed multiple times. Can’t beat location.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a walter mart right next door. Easy to get supplies.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy, Brush Prairie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. My seco d time here.
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to MOA Arena where we attended a concert. Room was clean and extremely comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Rory

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing with excellent amenities and close walking distance to Mall of Asia
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Near Mall of Asia, with moderate walking distance. Adjoins a small Waltermart shopping center with large supermarket. Good amenities. Friendly staff. Room was on small side but clean and comfortable. Check if there is adjoining room as we could clearly hear couple in adjoining room.
Stayed 2 nights in Jan 2025

10/10 Excellent

CHARLES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. From the view to the great staff that support this hotel. Excellence is what they strive for. I agree
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Do better

The room had an odor when we entered, which may have been from the AC. There was cockroach in the shower that freaked my wife out.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge, Southwest Ranches

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very nice according ro my employees who stayed there.
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff , great restaurant for breakfast, very safe and upmarket location. Exceeded my expectations on every level. If you are stopping over in Manila, it is very near the airport and great value.
Stayed 1 night in Feb 2025

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious including our bathroom.
Stayed 2 nights in Jan 2025

8/10 Good

Aaron, Pyrmont

Business traveler
Liked: Cleanliness, staff & service, amenities
I stayed 4 nights and it was lovely. Most staff were very kind and friendly except one. I'm a Gold Expedia member but didn't receive my upgrade at check in. The staff who checked me in was rude, arrogant and extremely unprofessional. I didn't get his name but he was of a chubby and feminine appearance. He acted like he was the Queen of the hotel. Rich, the front desk staff and most staff were excellent. Many of them greeted me by my name or sir, in a warm and welcoming manner. It was super unpleasant to deal with that chubby check in staff, particularly after a long tiring 30hr flight from Sydne to Manila via Singapore. I was exhausted and the last thing I need was to deal with a rude and unpleasant check in staff. I enjoyed the pool and gym a lot. Common areas and lobby are very nice and clean. TEHRE ARE A COUPLE OF ISSUES WITH THE ROOMS THOUGH. The aricon and carpet need changing or servicing. There's this damp, musty unpleasant smell come the aricon and carpet, and because I can't open the window, there's no access to fresh air. Waking up in the morning to a strange musty smell in the room is not a great way to start your day. Even after they have upgraded me to a better room the next day, the smell from the aircon and carpet is still there. I agree with other reviews about the unpleasant musty smell in the rooms. It's not healthy. I would only stay there again if they have fixed the smell from the aircon and carpet. My first room on level 10 also had sewer odour.
Stayed 4 nights in Jan 2025