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Hotel Description

3.5-star spa hotel near Southern New Hampshire University Arena

Heart of Manchester

At this Downtown hotel, you'll be within a 5-minute walk of Southern New Hampshire University Arena and City Hall Plaza. Palace Theater and Millyard Museum are also within half a mile (1 km).

Renovated in 2018

A full-service spa, an indoor pool, and a restaurant are all featured at this traditional hotel. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and free airport shuttle. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 248 guestrooms also offer WiFi and TVs with cable channels. Room service, free local calls, and hair dryers are also available.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$162* Per night/room Feb 17 - Feb 18

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Manchester Downtown ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for DoubleTree by Hilton Manchester Downtown

Everyone (9) Couples (1) Family (4)
4 out of 5
The rooms were clean ..we really just spent the night..so didnt do much there.. But we love staying there for the TSO concert every year. Was disappointed

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 27, 2019 by HotelMgmt

Whether a short stop or an extended stay, the DoubleTree by Hilton Manchester Downtown is the place to be! We're happy to have provided you with nothing but care and convenience, and we hope to see you again soon!

5 out of 5
Neat and clean! Check in staff was great, however restaurant not as pleasant! We were seated and then others were seated after us, however after noticing four tables being waited on that arrived after us my wife went to ask when we might be able to place our order! After a few minutes someone finally came to our table! Very frustrating!!

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 26, 2019 by HotelMgmt

We appreciate your positive feedback! We apologize for the extended wait during dining, but please know we've heard your concerns and will be working closely with our team to ensure that this error is not repeated. That aside, we're glad to hear the rest of your stay was enjoyable thanks to our pristine facilities! We hope to see you again soon, for an even better experience from check-in to check-out!

5 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 5, 2019 by HotelMgmt

Thank you for sharing your perfect score, and we hope it won't be long before we have the pleasure of welcoming you back!

5 out of 5

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by HotelMgmt

There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

5 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 1, 2019 by HotelMgmt

We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you!

3 out of 5
The last time I stayed at this location, it was a Radisson Hotel. BIG improvement in the facility....the rooms have been significantly upgraded along with the rest of the hotel. The food was very good but the selection a bit limited. To be expected as this is not a "destination" facility. My waiter "Tim" was superb....knowledgeable, pleasant and just the right amount of attention. Parking was $12.00....seems a bit high for one night but perhaps not given the convenience. The only problem I encountered was in the bathroom. I am not sure what the cleaning protocol is for the shower but clearly housekeeping staff is NOT even looking at the black mold between the tiles. The amount of mold was surprising given how much came off with one swipe with a face cloth (did not use any pressure). Just don't feel it's the responsibility of the guest the clean the shower. A disappointment given I was loving the hotel up until shower time. For now, I will probably try another (comparable) hotel for my next visit.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 28, 2019 by HotelMgmt

We're sorry to hear that your stay wasn't as relaxing as it could have been. Our hotel holds itself to a high standard of cleanliness, but it's clear from what you describe that we failed to meet it during your time here. We will be working closely with Housekeeping to ensure they provide the thorough service they are paid to provide going forward, to ensure this does not happen again. Having said that, we're happy to hear our dining staff could still make your stay a pleasant one! We hope you'll consider staying with us again soon, for a much improved experience!

5 out of 5
The rooms are very nice and decorated sharp and clean. All round our stay was great

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 11, 2019 by HotelMgmt

Thank you for your kind words! We're elated to hear that our friendly staff and chic, luxurious guest rooms could provide you with nothing but the best experience with us here at the DoubleTree by Hilton Manchester Downtown! We hope to see you again soon!

5 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by HotelMgmt

Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!

5 out of 5
The rooms were clean, beds were comfortable and the kids enjoyed the pool. The staff was also very nice and helpful.

Posted by on May 6, 2019

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Comment from Hotel Management

May 10, 2019 by HotelMgmt

Your praise means the world to us! We hope to see you again soon here at the DoubleTree by Hilton Manchester Downtown, for another immaculate experience!

5 out of 5
The xookies were amazing!!!! The stagf was great and very friendly!

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 2, 2019 by HotelMgmt

Thank you for your kind words! All of us here at the DoubleTree by Hilton Manchester Downtown strive to provide perfection at every turn, from our luxurious guest rooms to small things like our complimentary fresh baked cookies! We hope to see you again soon, for another truly flawless experience!

About the DoubleTree by Hilton Manchester Downtown

Location 700 Elm St., Manchester, NH 03101

Property Features

DoubleTree by Hilton Manchester Downtown offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. There are 15 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Manchester Downtown. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of DoubleTree by Hilton Manchester Downtown was completed in November 2018. This 3.5-star Manchester hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 12 levels
  • 30000 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Manchester, NH (MHT-Manchester-Boston Regional) (10.5 km / 6.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Manchester Downtown offers 248 air-conditioned accommodations with laptop-compatible safes and safes. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Current Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Daily Brew - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Spa Services

The Spa Within has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open select days.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 13.95 for adults and USD 7.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 12 per day
  • Valet parking fee: USD 12 per day (in/out privileges)
  • Rollaway bed fee: USD 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Manchester Downtown Hotel
  • Radisson Manchester Downtown
  • DoubleTree by Hilton Manchester NH
  • DoubleTree Hilton Manchester Downtown
  • DoubleTree by Hilton Manchester Downtown Hotel
  • DoubleTree by Hilton Manchester Downtown Manchester
  • DoubleTree by Hilton Manchester Downtown Hotel Manchester

You should know

  • DoubleTree by Hilton Manchester Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.