2/10 Terrible
STEPHANIE, SLATERSVILLE
Traveled with family and small children
Jul 31, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
There was a substance smeared all over the desk and night stand. The remote control to the tv was caked with grime. The TV and cable were unplugged and unprogrammed. I had to call the front desk using my cell phone because the in room phone didn't work. Maintenance came and fixed it but complained the entire time that house keeping should of checked for that and handled it. The indoor pool was disgusting. The water was so cloudy you couldn't see the bottom and the portion of the pool walls that was outside of the water was brown with dirt. You could see where people were etching words/ pictures in the grime. A portion of the ceiling was falling down in the pool room and the ventilation screen on the ceiling was so caked with dust it was blocked with threads of crust hanging from where the vent holes are. There was a phone in the pool room with a sign that it was out of order and if there is an emergency to use your own cell phone and call 911. There was an arcade room across from the pool room which was locked with a sign also out of order. In the morning the breakfast room tables were not cleaned between patrons. I am not one to complain when something is not right especially spending one night. Things get missed or overlooked sometimes; but this was ridiculous.
STEPHANIE
Stayed 1 night in Jul 2025