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Residence Inn By Marriott Cleveland Mentor

3.0 star property
3-star hotel near Mentor Ice Arena

Choose dates to view prices

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Exterior
Property amenity
Seasonal outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
39-inch LCD TV with cable channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5660 Emerald Ct, Mentor, OH, 44060
  • Headlands Beach State Park
    ‪5 min drive‬
  • Lake Erie College
    ‪5 min drive‬
  • Fairport Harbor Lakefront Park Beach
    ‪7 min drive‬
  • Cleveland, OH (CGF-Cuyahoga County)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Double Bed, Non Smoking

39-inch LCD TV with cable channels, TV, Netflix

Suite, 1 Double Bed, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed with Sofa bed

  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 438 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Hair dryer

Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Suite, 2 Bedrooms, Non Smoking, Fireplace | Living area | 39-inch LCD TV with cable channels, TV, Netflix

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Mentor

In Mentor .Within 3 miles (5 km) of this Mentor hotel, you'll find Mentor Ice Arena and Lake Erie College. Headlands Beach State Park and Mentor Lagoons Nature Preserve are also within 6 miles (10 km).

What's nearby

  • Headlands Beach State Park - 5 min drive - 3.1 miles
  • Lake Erie College - 5 min drive - 3.4 miles
  • Fairport Harbor Lakefront Park Beach - 7 min drive - 3.5 miles
  • Mentor Lagoons Nature Preserve - 7 min drive - 3.3 miles
  • Historic Kirtland - 14 min drive - 9.4 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

3-star hotel near Mentor Ice Arena
Residence Inn By Marriott Cleveland Mentor offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. The business-friendly Residence Inn By Marriott Cleveland Mentor also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Mentor hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Reception

Hampton Inn & Suites Cleveland Mentor

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 675 reviews
$155 nightly
The price is $178
Jun 12 - Jun 13
Total includes taxes and fees
Hampton Inn & Suites Cleveland Mentor

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Residence Inn By Marriott Cleveland Mentor to the airport?

Residence Inn By Marriott Cleveland Mentor is 17.6 mi (22-min drive) away from the Cleveland, OH (CGF-Cuyahoga County) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on Jun 22, 2025 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn By Marriott Cleveland Mentor have an airport shuttle?

Airport shuttle services are not available at Residence Inn By Marriott Cleveland Mentor.

How close is Residence Inn By Marriott Cleveland Mentor to the beach?

This hotel is 3.2 mi (5-min drive) from Headlands Beach State Park and 5.4 mi (9-min drive) from Fairport Harbor Lakefront Park Beach. Don't forget your sunscreen!

Does Residence Inn By Marriott Cleveland Mentor offer free breakfast?

Residence Inn By Marriott Cleveland Mentor offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Residence Inn By Marriott Cleveland Mentor?

No, there is no casino at this hotel.

What time is check-in at Residence Inn By Marriott Cleveland Mentor?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn By Marriott Cleveland Mentor?

This hotel offers free self parking.

Does Residence Inn By Marriott Cleveland Mentor have a pool?

Residence Inn By Marriott Cleveland Mentor features a seasonal outdoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Residence Inn By Marriott Cleveland Mentor have a spa?

There are no spa services available at this hotel.

How close is Residence Inn By Marriott Cleveland Mentor to downtown Mentor?

Residence Inn By Marriott Cleveland Mentor is 4.1 mi away from Mentor.

Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 340 reviews
Rating 8 - Good. 71 out of 340 reviews
Rating 6 - Okay. 22 out of 340 reviews
Rating 4 - Poor. 9 out of 340 reviews
Rating 2 - Terrible. 7 out of 340 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JIJING

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday night in Cleveland!

Perfect for us! Great location with lots of good restaurants and shops around it.
Stayed 1 night in Jan 2025

4/10 Poor

Jasinta

Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoyed our stay here. The room was a great size and the bed was extremely comfortable. The bathroom door wouldn't close, not a huge deal for our family, just was annoying. Breakfast was nice a d had some different options
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service, service, service.

The most amazing thing about this hotel was the staff! Cudos to them all!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also, had a nice breakfast that was included. Staff were welcoming and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Toni

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SONDRA KING

Liked: Cleanliness, staff & service, room comfort

Ok

Decent room. Comfortable bed. Clean. Spacious bathroom. A bit of an “old” smell. Carpet probably needs cleaned. Overall an average place. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was huge!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly and worth the price.
Stayed 1 night in Sep 2024

6/10 Okay

Roxy

Disliked: Amenities
Overall, I’d say it’s just an average hotel if not below average. Initially walking in the person at the front counter was definitely not welcoming. She seemed unhappy and like she didn’t want to be there so not a great first impressIon. She was like that every time we saw her. Room smelled very musty when we first walked in it. The more we were in it, the more we realized it smelled like dog pee by the couch. One big reason I booked here was for the hot tub. It ended up being completely drained. When we ask, the not very friendly lady said it was closed for the season. They really need to advertise this on their website. I told her that’s one of the main reasons I chose that hotel. She showed/gave no empathy or apology whatsoever. Breakfast in the mornings was definitely not great which again was another reason I stayed here. Food was very bland and some of it wasn’t cooked completely. Coffee was cold the first morning. On a positive note, shower had good water pressure and the soap in the shower I really liked. Bed was comfortable so those are the couple things that were good. Honestly, I wish I would have stayed somewhere else. I mentioned all of this to the hotel when checking out and they did nothing to try to make anything better. For that reason, I will never stay there again. Don’t recommend unless you don’t care about paying a high premium price for very little in return. So disappointed because this was a weekend away for my husband and I.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The sofa bed for this property is very uncomfortable. The mattress is so thin that it feels like you just have a sheet over the springs. Overall the couch didn’t look cared for. There were stains on the cushions.
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was so uncomfortable that i woke up in pain every morning. The jets in the hot tub were super low. There was a leak in the roof causing a wet smelly floor on the third level. Not worth the money.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We moved after one night. Place has changed since our last stay. This was our go to hotel when visiting family in Mentor PH
Stayed 6 nights in Jun 2024

8/10 Good

Gizella

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility friendly employees. Walkable to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean, comfortable room
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This particular location was less expensive than other Residence Inn by Marriot. This location is in a safe area and is close to shopping and restaurant's. The staff was excellent and the grounds were clean. A couple areas of improvement would be the following. The weight room is severely outdated and lacks a lot of equipment. Some of the rooms are located only yards away from the highway making it noisy and difficult to sleep. I would reserve a room at this location in the future albeit I would request a room not facing the highway. All in all a good experience.
Stayed 5 nights in Jul 2024