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4.2 out of 5

"I wanted to love this hotel, but other than its convenient location and my room being in the back, off a quiet side street, there's very little to rec ... " More

By a verified traveler on Fri 17 Sep 2021

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Hotel Description

Hotel near Mackinac Island Tourism Bureau in Mackinac Island

Heart of Mackinac Island

Steps from the hotel, you'll find Maze Of Mirrors and Mackinac Island Tourism Bureau. Lake Huron and Robert Stuart House are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants and a spa tub. WiFi in public areas is free. A terrace, a lobby fireplace, and a picnic area are also on offer.

Deluxe Room, 1 Queen Bed (Standard View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$289* Per night/room Aug 2 - Aug 3

Deluxe Room, 1 Queen Bed (Harbor View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Whirlpool bath)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Standard view)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Murray Hotel ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Murray Hotel

Everyone (8) Couples (4) Family (7)
3 out of 5
I wanted to love this hotel, but other than its convenient location and my room being in the back, off a quiet side street, there's very little to recommend it for the VERY expensive price I paid. The windows were filthy & there were dead insects along the windowsills. The sink & mirrors were actually just to the right of the door in the entrance way instead of the bathroom. The sink had a large crack thru it. There's a sconce style light fixture next to one of the beds that was hanging by 1 screw & hung crookedly. There's a mexican style cafe in the lobby & the greasy, spicy smell permeates everything. My room was on the 3rd floor but every time i opened the door that's all I could smell. Communication was nill. I wasn't informed that the free wifi had a password and when i tried to call the desk for it, it took 3 attempts to get someone to answer the phone. I wasn't told til the last day of my stay that the coffee in the Mexican cafe was free for guests, so I'd been wandering down the streets every morning to find a coffee shop. The web site says there's a spa pool and because its mid September in northern michigan i didn't think it would be warm enough, so i didn't take a swim suit. What a shame I didn't cause its actually a fantastic, large hot tub, not a pool. But i rolled up the pantlegs and soaked my feet anyways & it felt soooo good! The beds were extremely comfy and they provided 4 very fluffly pillows.

Posted by on Sep 17, 2021

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Comment from Hotel Management

Sep 18, 2021 by Marketing Manager

It is certainly regrettable that your recent experience was not more positive. Yes the island is quite expensive. The dirty window was communicated to management and when checked, the room's view was facing another property that had these issues. The room layout is based on the Victorian era, this is why the sink is in the room. The Spa Pool is advertised on our website, on Expedia and at check-in. It is called a Spa Pool because of the jets used. We wish we could have assisted in rectifying these issues during your stay. We appreciate the feedback so we have the opportunity to work on them. We strive to create an enjoyable and pleasant stay for all of our guests and are currently in the process of renovating, training etc. to improve the stay for future guests. We hope you will give us another chance in the future to see how much we have improved our guest experience.

5 out of 5
Overall we were comfortable and it suited our needs. 1 important thing: It’s NOT a swimming pool. It’s a hot tub. Which is fine - but don’t advertise it as a pool.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 25, 2021 by Murray Staff

Thank you for taking the time to review your stay with us during your stay on Mackinac Island. We are happy to hear that your expectations were met and that you enjoyed your stay. Our staff works hard to make sure each guests stay exceeds expectations.

4 out of 5
Center of town,

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Marketing Manager

Thank you for choosing the Murray Hotel for your visit to Mackinac Island and mentioning our great location.

5 out of 5
What is not to like? We have stayed here in the past and have found this place to be one of the best on the island. While the rooms are a bit small, there were still great. This is always our go to place when we want to stay on the island

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 22, 2021 by Marketing Manager

Thank you for mentioning our great location and I am glad you got to meet our friendly staff. We appreciate you taking the time to share your feedback and we hope to host you again.

5 out of 5
Extremely clean...great view....helpful staff...we will come here again

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 11, 2021 by Marketing Manager

I am glad you got to meet our friendly staff. We appreciate you taking the time to share your feedback and we hope to host you again.

5 out of 5
Great historic hotel and room

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 8, 2021 by Marketing Manager

Thank you for choosing the Murray Hotel for your visit to Mackinac Island. We appreciate you taking the time to share your feedback. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon.

4 out of 5
We enjoyed our stay and found staff polite and helpful. The entrance/lobby to the hotel can be quite congested with fudge sales and a counter order restaurant, especially during COVID. We enjoyed the restaurant offerings however, and ease of it being in-house. The hotel was older but well maintained and clean. The elevator was small but efficient and guest number limited again due to COVID but stairs were near if choose not to wait. The hot tub deck was clean and organized. All in all, a lovely downtown location. We would return for a future stay!

Posted by , from Indianpolis, IN on Sep 10, 2020

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Comment from Hotel Management

Sep 10, 2020 by Marketing Manager

Thank you so much for mentioning our great location and I am glad you got to know our friendly staff. We appreciate your feedback and hope you have the opportunity to come back soon!

4 out of 5

Posted by on Aug 24, 2020

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Comment from Hotel Management

Aug 24, 2020 by Marketing Manager

Thank you for choosing the Murray Hotel for your visit to Mackinac Island. We appreciate you taking the time to share your feedback. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon.

5 out of 5
Everything was great. We were upgraded to a room with a balcony which was a welcome surprise. We really enjoyed our stay. Thank you Murray hotel!

Posted by , from Grand Ledge, MI on Jul 26, 2020

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Comment from Hotel Management

Jul 27, 2020 by Marketing Manager

Thank you for choosing the Murray Hotel for your visit to Mackinac Island. We appreciate you taking the time to share your feedback. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon.

5 out of 5
Good experience - comfortable beds Would recommend

Posted by , from Ann Arbor on Jul 24, 2020

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Comment from Hotel Management

Jul 27, 2020 by Marketing Manager

Thank you for choosing the Murray Hotel for your visit to Mackinac Island. We appreciate you taking the time to share your feedback. We are happy to hear that you enjoyed your stay and we look forward to hosting you again soon.

Property Features

There are 2 restaurants on site. WiFi is free in public spaces. A spa tub, a terrace, and tour/ticket assistance are also featured at Murray Hotel. This Mackinac Island hotel is smoke free.

  • 30 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1882
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Room Amenities

Murray Hotel offers 30 air-conditioned accommodations with complimentary newspapers and hair dryers. Each accommodation is individually decorated. Cable television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 10:30 AM.

Amigo Burrito - This café specializes in Mexican cuisine and serves breakfast and lunch.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.99 and USD 14.99 for adults, USD 10.99 and USD 14.99 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Murray
  • Murray Hotel
  • Murray Hotel Mackinac Island
  • Murray Mackinac Island
  • Murray Mackinac Island
  • Murray Hotel Hotel
  • Murray Hotel Mackinac Island
  • Murray Hotel Hotel Mackinac Island
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.