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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Property class: 2.5
Jacksonville hotel in Northwest area

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

In-room safe, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast
Exterior
Interior
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪23 min drive‬
  • Place, St. Johns Town Center
    ‪35 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Bathroom | Combined shower/tub, hair dryer, towels

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 2 miles (3 km) of Crystal Springs Park and Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 miles (10 km).

What's nearby

  • Crystal Springs Park - 2 min drive - 1.7 miles
  • Jacksonville Naval Air Station - 23 min drive - 20.5 miles
  • EverBank Stadium - 24 min drive - 15.9 miles
  • St. Johns Town Center - 35 min drive - 27.4 miles
  • Mayo Clinic Florida - 45 min drive - 34.6 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬20 min walk
  • ‪Dunkin' - ‬11 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Circle K - ‬8 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Jacksonville hotel in Northwest area
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Pool
  • Breakfast included
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  • Parking included
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May 24 - May 25
Total with taxes and fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Frequently asked questions

How close is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG to the airport?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is 22.1 mi (28-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on May 2, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, there is no casino at this hotel, but bestbet Orange Park (19-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a pool?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG features an outdoor pool.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG to downtown Jacksonville?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is 11.4 mi away from Jacksonville.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 737 reviews
Rating 8 - Good. 153 out of 737 reviews
Rating 6 - Okay. 51 out of 737 reviews
Rating 4 - Poor. 29 out of 737 reviews
Rating 2 - Terrible. 19 out of 737 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes everyone and everything was great.
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Staff was very nice. However our bathroom had mold along the tub and floor. Also, there was not hot water when I took a shower this morning. Everything else in room was very clean. Would recommend again.
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Jan 2026

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Hotel is dog friendly. The desk staff was very friendly and accomodating.
Stayed 1 night in Jan 2026

10/10 Excellent

CHARLES

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

8/10 Good

Angel

Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Kind staff. Yet, loud AC and inconsistent air flow. Hotel convenience store could use more everyday items (OTC health items). Limited fitness center. Clean. Bath water ran tepid quickly
Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very clean- had everything I needed
Stayed 1 night in Jan 2026

10/10 Excellent

Albert

Stayed 1 night in Dec 2025

6/10 Okay

Russell, Wildomar

Stayed 1 night in Dec 2025

10/10 Excellent

Osvaldo

Yes, they look seem and the room is very comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Ileana

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was nice and clean but I requested extra towels at the front desk the employee dio feel like looking for the towels right then and there, instead she promised to bring them to my room, but that actually never happened
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, toliet seat was broken, and the toliet paper holder.
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable. Nice employees. Good breakfast. Would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities
Room was very clean and staff could not have been nicer or more confident. I usually stay at Boutique hotels but this was a nice surprise
Stayed 1 night in Dec 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities
Best coffee I had in a long time! Delicious pancakes made fresh and eggs were tasty too
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

8/10 Good

Morrell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well kept and staff was very professional I enjoyed my stay
Stayed 1 night in Dec 2025