Saddlebrook Resort

4.0 star property
Family-friendly stay near Wesley Chapel District Park

Choose dates to view prices

Photo gallery for Saddlebrook Resort

Children's play area - outdoor
1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Hot Tub
  • Bar

Explore the area

View in a map
5700 Saddlebrook Way, Wesley Chapel, FL, 33543
  • Saddlebrook Golf Course
    ‪3 min drive‬
  • Wesley Chapel District Park
    ‪5 min drive‬
  • Tampa Premium Outlets
    ‪7 min drive‬
  • Tampa, FL (TPA-Tampa Intl.)
    ‪43 min drive‬

Room options

One Bedroom Suite Pool View 2 Queen beds

  • 798 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Golf View 2 Queen Beds

  • 800 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Renovated, 1 King Bed)

  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite 1 King 1 Queen bed

  • 949 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms (Renovated, 1 Queen & 2 Single Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms (Renovated, 2 Queen Beds)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Golf View 1 King 1 Queen Bed)

  • 950 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One bedroom Suite 1 King Bed

  • 800 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite 2 Queen Beds

  • 800 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe 2 Double beds Guest Room

  • Resort view
  • Sleeps 4
  • 2 Double Beds

Three Bedroom Suite, 1 King 1 Queen 2 Double beds

  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom (Renovated)

  • 799 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Renovated)

  • 800 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Deluxe King Bed Guest Room

  • Resort view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite 2 Queen Beds

  • 948 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Renovated)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Renovated)

  • Sleeps 4
  • 2 Double Beds

Two Bedroom Suite Pool View 1 King 1 Queen Bed

  • 950 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Two Bedroom Suite 1 Queen 2 Twin Beds

  • 950 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Suite, 2 Bedrooms, Accessible

  • 948 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Wesley Chapel

Wesley Chapel South stay.Your stay at this Wesley Chapel South resort places you within 3 miles (5 km) of Saddlebrook Golf Course and Wesley Chapel District Park. Florida Hospital Wesley Chapel and Shops at Wiregrass are also within 6 miles (10 km).

What's nearby

  • Saddlebrook Golf Course - 3 min drive - 1.1 miles
  • Wesley Chapel District Park - 5 min drive - 3.6 miles
  • Tampa Premium Outlets - 7 min drive - 6.3 miles
  • Advent Health Center Ice - 7 min drive - 6.1 miles
  • Shops at Wiregrass - 9 min drive - 6.1 miles

Getting around

  • Tampa Intl. Airport (TPA) - 34 min drive

Restaurants

  • ‪Wawa - ‬20 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Provisions Coffee & Kitchen - ‬4 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬11 min walk

About this property

Saddlebrook Resort

Family-friendly stay near Wesley Chapel District Park
Saddlebrook Resort offers its guests a full-service spa, a golf course, 2 outdoor swimming pools, and 2 hot tubs. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

35 meeting rooms and limo/town car service are available. Event space at this resort measures 95000 square feet (8826 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the family-friendly Saddlebrook Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this Wesley Chapel resort.

  • 515 guestrooms or units
  • 3 dining venues
  • 95000 sq ft of conference space
  • 8826 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Saddlebrook Resort offers 515 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The Spa at Saddlebrook has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 to 25 for adults and USD 10 to 13 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 15 outdoor tennis courts
  • 2 hot tubs
  • 2 outdoor pools
  • 36-hole golf course
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Gym
  • Hiking/biking trails
  • Pickleball
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (36 inches high)
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Golf course renovation schedule: Pine Course, closed for renovation until early January 2026; Oak Course, closed for renovation until early Fall 2025; Cypress Course, 9 holes open for play until early Fall 2025; Cypress Aerification Schedule, closed June 16-18 and August 11-13, 2025.

Renovations and closures

The property will be renovating from March 10 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Front desk
  • Golf course
  • Lobby
  • Select guestrooms
  • Spa

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 to 25 for adults, and USD 10 to 13 for children
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Saddlebrook Resort
Saddlebrook Resort Wesley Chapel
Saddlebrook Wesley Chapel
Saddlebrook Hotel Tampa
Saddlebrook Resort Tampa Hotel Wesley Chapel
Saddlebrook Golf Resort Wesley Chapel
Saddlebrook Golf Resort
Saddlebrook Golf Wesley Chapel
Saddlebrook Golf Resort Spa
Saddlebrook Resort Spa
Saddlebrook Golf Resort Spa
Saddlebrook Golf Resort Spa Tampa North Wesley Chapel
Saddlebrook Golf Resort & Spa Tampa North - Wesley Chapel Resort

Frequently asked questions

How close is Saddlebrook Resort to the airport?

Saddlebrook Resort is 29.1 mi (34-min drive) away from the Tampa Intl. Airport (TPA) airport, the closest popular airport to the property.

How much does it cost to stay at Saddlebrook Resort?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Saddlebrook Resort on Sep 21, 2025 start from $134.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Saddlebrook Resort have an airport shuttle?

Airport shuttle services are not available at Saddlebrook Resort.

Does Saddlebrook Resort offer free breakfast?

Free breakfast isn’t offered at Saddlebrook Resort, but buffet breakfast is offered for a fee of between USD 22 and 25 for adults, USD 10 and 13 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Saddlebrook Resort?

No, there is no casino at this resort.

What time is check-in at Saddlebrook Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Saddlebrook Resort?

Free parking is not available at this resort. Valet parking is available for USD 30 per night.

Does Saddlebrook Resort have a pool?

Saddlebrook Resort features 2 outdoor pools and a children's pool. The property will be renovating one of the pools from March 10 2025 to November 30 2025 (completion date subject to change).

Does Saddlebrook Resort have a restaurant?

There are 3 onsite restaurants, offering options like a poolside location, brunch, and light fare. The property will be renovating one of the dining venues from March 10 2025 to November 30 2025 (completion date subject to change).

Does Saddlebrook Resort have a spa?

Pamper yourself with a day at The Spa at Saddlebrook, where you can enjoy hot stone massages, mani/pedis, and facials.

How close is Saddlebrook Resort to downtown Wesley Chapel?

Saddlebrook Resort is 1 mi away from Wesley Chapel.

Reviews

Saddlebrook Resort Reviews

6.2

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 258 out of 1002 reviews
Rating 8 - Good. 159 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 180 out of 1002 reviews
Rating 2 - Terrible. 225 out of 1002 reviews

Reviews

2/10 Terrible

Keith

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience. Outdated! Lots on construction we were told about…
Stayed 2 nights in Jun 2025

8/10 Good

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is in the middle of renovations. To be honest is sorely needed. Everything in the room was very old. If you are a get up and go quickly person this might not be the hotel for you. You have to wait for a good cat shuttle reach time you go from your car to your room. Especially with luggage. Otherwise I think it will be very nice once the renovations are done
Stayed 2 nights in May 2025

2/10 Terrible

Raymond

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After we booked this hotel, we were notified of the renovation. It was too late to change at this point. The hotel room itself was disgustingly dirty. We were moved to another room the next day. It was better but still filthy rotten and dirty. I do have pictures of everything. You have to pay $30 a day for parking because they only have valet the main pool which was the drawer to go. There was under renovation so we couldn’t even use it. They did have a smaller one.. the valet manager would not reimburse us the $30 per night for the valet however, the hotel did reimburse us the resort fee of $28.00 per night since the amenities you could not use
Stayed 2 nights in Jun 2025

6/10 Okay

Dawn

Traveled with family
Disliked: Amenities
The property was lovely and the room was clean and comfortable. However, valet parking is required and $30 per night. The valet drop off was approximately 1/2 mile from our room and while there was usually a golf cart at the valet station to take us to our room, we were only able to reach the front desk to request a golf cart to pick us up at our room to go to the valet station on one out of three days. The other two days we were on hold with the front desk for over 20 min and no one ever answered, so we had to walk in 90 degree heat & humidity. We were told there was an issue at the front desk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Troy

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A lot of construction currently made things very hard to access. Rooms are very dated. Need updated and refreshed.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities
The picture this resort uses is a big pool. This is false advertising as this pool is under construction. Construction and fencing everywhere. They have the construction workers LIVING at the hotel and standing out shirtless, smoking cigarettes grilling off grills on the balcony. A rat ran out in front of my feet. There was something dirty like feces on the duvet. Totally a nightmare
Stayed 2 nights in May 2025

10/10 Excellent

Karla

Stayed 2 nights in May 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Stayed 2 nights in May 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed there last weekend.The big pool is closed due to renovation till November 2025. That was disappointing-no one told us about it. Valley parking is 30 a day,the room did not have a fridge - unless you want to pay more money.Food at the restaurant was great,smaller pool packed.The phone in the room was not working(they are replacing them).First room we got room 333 had a big stain on the carpet, bathroom was broken- we moved to room 352 - few hours later AC stopped working-they fixed it,but it died in the middle of the night again.Beer 8 burger 18.Service nice.Will return when pool is open.Sharon gave us 50 bucks off from the total price.That was nice!Make sure you ask what you get for the room you reserve.In general it was ok.We don’t golf and play tennis though.If you do -nice place to get away from work.
Stayed 2 nights in May 2025

4/10 Poor

Iris

Traveled with family
Liked: Cleanliness, room comfort

Pool under construction

The stay was unfortunately shorter than planned due to the fact that when doing checking we were advised as other guest did too at same time of the nicer and bigger pool being closed for construction. The pool was the mainly attraction to the family start so we end up making pur stay shorter one night rather than two Would love to go back after renovation is done Just wished I would have known about this to avoid waisting precious family time
Stayed 2 nights in May 2025

4/10 Poor

Evelyn

Traveled with family
Liked: Cleanliness
The room had spiderwebs and dust no refrigerator
Stayed 2 nights in May 2025

2/10 Terrible

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This isn’t a great review so I’ll start with the good. The valet was fast and golf cart drivers were amazing. Very friendly and helpful. If I ever go back it would be because of them. The hotel is very old and run down. It seems like they’re in the process of renovating. However, nothing was as advertised. I specifically booked because of their accommodations. The pool area was closed and under construction. The restaurants on property were closed for renovations. The rooms were dirty. The carpet moldy. The bathroom leaking. You have to valet because there’s no selr
Stayed 1 night in May 2025

10/10 Excellent

Bryce

Stayed 1 night in May 2025

2/10 Terrible

Jermaine

Traveled with family
Disliked: Amenities, property conditions & facilities
I chose the property because of the advertised pool and resort like feel. Everything was under construction and everything available was expensive plus not explained.
Stayed 4 nights in May 2025

6/10 Okay

JoAnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that we had to pay for valet everyday per vehicle, and we weren't told about it prior to booking our stay there. This added a lot of extra costs. As well, there were bugs in the bed.
Stayed 2 nights in May 2025

2/10 Terrible

Rachelle, Kissimmee

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not clean. It was moldy, the carpet in the conference rooms were falling apart. I was sneezing and my eyes hurt and watered the entire weekend. Everyone was complaining and some if the parents were glad they didn't stay there. Transportation was inconvenient and during peak hours you wait over an hour for Transportation. No housekeeping while on property. I will never stay there again
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Id go again

Very big, i didnt like mandatory valet service for a daily fee even tho it was convenient and staff was super nice. Ours was waved due to disability. Cart rides were available to different areas of the resort. Were we supposed to tip for each cart ride? Great view of golf course except in day carr drove right by our patio. OUR FAULT WE LEFT COURSE SIDE PATIO DOOR UNLOCKED . medicine was stolen while we were gone. No cameras. All other area were excellent. Pool was awesome, huge, windes around, plenty of seating.pool bar. Restaurant by pool has great food at reasonable prices and excellent staff. I recommend the resort and id go again.
Stayed 5 nights in Apr 2025

2/10 Terrible

Shanna

Disliked: Cleanliness, staff & service, property conditions & facilities
My wife hated it here. They are under renovation. Pool is closed. Do not stay. Limited free parking. Valet driver that run golf carta are rude. Just a horrible stay all around. Left a clmplaint with Expedia bit could not get a refund or cancel stay. I no longer use expedia
Stayed 1 night in Apr 2025

4/10 Poor

Teri

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Without TV for hours! Good ending!

Upon arrival we were greeted very friendly! We get to our room, the tv isn’t connected to the internet so we call front desk they put a ticket in for an engineer to check it in the morning. We said okay had day trips plans to be out of the room. I called on my way back about 3:30pm and the front desk agent stated that she would put another ticket in. By 5:30 pm on Saturday our tv was still not fixed mind you we checked out Sunday morning. So I call the front desk once again and the agent lets me know the engineer said they are having internet issues and that we could move to another room even tho we checked out in the morning! I agreed to move rooms because the bigger pool they advertised was closed. A small serenity pool was open, but that’s not the one we booked the room for. They did end upgrade our room when they moved us and we enjoyed snacks and got to end the rainy night watching tv!
Stayed 2 nights in May 2025

4/10 Poor

Audra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Super old

Very outdated resort. Most amenities were closed for renovations which is fine but was not disclosed before booking. Tv did not work in the room because the internet wouldn’t connect. Valet is super slow and the only available option
Stayed 1 night in May 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff did their best to accommodate us even though the whole resort was undergoing major renovation, which was not disclosed when I booked stay months ago (was there for 10 days). The main pool, spa, most restaurants were closed when we arrived. We were not informed before to the stay. The air conditioning was not on in the gym. The carpets in the rooms were stained, the rooms were not properly stocked, and the furniture was very worn/stained/dated. Construction was ongoing the entire time we were there. Bed was very comfortable. Not the resort experience we were hoping for. Again, the staff was very accommodating and helpful through it all.
Stayed 9 nights in May 2025

2/10 Terrible

Eileen

The “resort” was under construction. It should have NEVER been open to the public. They charged an amenity fee when we didn’t have access to any amenities. The main pool and pool bar was shut down. The fitness center was closed. The patios, windows and grounds are not cleaned daily. The hotel rooms are not cleaned during your stay. the grounds keepers fly by your window at 6:30 am driving back and forth and waking you up everyday.
Stayed 3 nights in May 2025

2/10 Terrible

Nikki

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe due to limited areas for people with mobility issues. Filthy dirty floors- both tile and carpet- to the extent our feet were black after walking on them. Maid service did nothing but fold our used bath mat and replace the 2 towels but not the washcloths nor did they take the used towels or wash cloths. No vacuum or bed making or wiping anything down. No option but to use the valet service for $30 a night then charged again a resort fee for the amenity of having that service, rides to our outlying room after arrival, a spa we never found due to construction having moved it and a small pool for $28 per night. Both fees were exorbitant due to the construction and current conditions. The audacity of charging for both due to their own circumstances on top of resort hotel nightly charges is ludicrous. I had already paid and was unable to get refund or would have left upon check in. The only bright spot was valet and bellman.
Stayed 4 nights in May 2025