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"I recently stayed at the Extended Stay in Lubbock, Tx, and I have no complaints. The room was clean and ready, the staff there was very courteous and ... " More

By rocknzack, from Athens, OH 45701, USA on Thu 11 Oct 2012

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Hotel Description

Enjoy the free WiFi at this Lubbock hotel

In Lubbock

Within 2 miles (3 km) of this Lubbock hotel, you'll find South Plains Mall and Lubbock Premiere Cinema. Huneke Park and Lubbock War Memorial are also within 3 miles (5 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$64* Per night/room Mar 31 - Apr 1

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Lubbock Southwest ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Extended Stay America Suites Lubbock Southwest

4 out of 5

Very welcoming and friendly hotel

Pros: Close restaurants, Free Internet
I recently stayed at the Extended Stay in Lubbock, Tx, and I have no complaints. The room was clean and ready, the staff there was very courteous and helpful, from the manager down the line. They even let me stay an extra hour due to having a late flight out. I highly recommend this hotel and its staff and when return to Lubbock, will be where i stay.

Posted by , from Athens, OH 45701, USA on Oct 11, 2012

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2 out of 5

Staff seemed overwhelmed and expressed tiredness as we checked in.

The elevator and hallways smelled strongly of smoke, even in the area of non-smoking rooms. The elevator was better the next morning; however, the hallways remained disgusting. A few years ago, we stayed at this hotel regularly. It is sad to see how much this place has gone downhill.

Posted by on Dec 21, 2011

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1 out of 5

Friendly staff and mediocre facilities

I stayed at many Extended Stay America, in Houston, Dallas, Austin, and now Lubbock. Of all of these experiences, only the Lubbock ESA Southwest felt worn out and distinctly second rate. The rooms are dark and dreary, the bedding is worn and too small for the beds; the stench of stale cigarettes is everywhere; the traffic noise is incessant. Access to the parking lot is limited the 50-mph service road, which has a feeder constantly providing traffic to make leaving the ESA a time-consuming matter and often a threat to one's well being. After one week here, I felt that I had been there for a month. I have never been so glad to leave a motel. The experience was simply lousy.

Posted by on Jul 28, 2010

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About the Extended Stay America Suites Lubbock Southwest

Location 4802 S Loop 289, Lubbock, TX 79414

Property Features

As a guest of Extended Stay America Suites Lubbock Southwest, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Extended Stay America Suites Lubbock Southwest also features a front-desk safe and an elevator. Self parking is free. This Lubbock hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Lubbock Southwest offers 92 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Lubbock
  • Extended Stay America Lubbock Southwest
  • Extended Stay America Southwest Hotel Lubbock
  • Extended Stay Lubbock
  • Lubbock Extended Stay
  • Extended Stay America Lubbock Southwest Aparthotel
  • Extended Stay America Lubbock Southwest Hotel
  • Extend Stay America Lubbock w
  • Extended Stay America Lubbock Southwest
  • Extended Stay America Suites Lubbock Southwest Hotel
  • Extended Stay America Suites Lubbock Southwest Lubbock
  • Extended Stay America Suites Lubbock Southwest Hotel Lubbock

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.