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4.0 out of 5

"Front desk staff was very welcoming and made us feel special on our anniversary. Rooms are boho chic with marble bathrooms and vintage touches. Outd ... " More

By a verified traveler on Mon 09 Aug 2021

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Hotel Description

4-star romantic hotel near Santa Monica Beach

Oceanside stay

Within a 10-minute walk of this Downtown Santa Monica hotel, you'll find Santa Monica Beach and Santa Monica Pier. Venice Beach and Venice Beach Boardwalk are also within 2 miles (3 km).

Poolside dining

This boutique hotel features 2 outdoor pools, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a terrace, and a garden are also on offer.

Free WiFi, iPod docks

The 162 guestrooms have flat-screen TVs with digital channels and offer free WiFi and balconies. Other amenities include iPod docks, premium bedding, and free bottled water.

Room, 1 King Bed, Accessible, City View (Viceroy)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$351* Per night/room Nov 15 - Nov 16

Grand Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View (Viceroy)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Viceroy Santa Monica ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Viceroy Santa Monica

Everyone (7) Couples (1) Family (2)
5 out of 5
Front desk staff was very welcoming and made us feel special on our anniversary. Rooms are boho chic with marble bathrooms and vintage touches. Outdoor area with fire elements and cozy cabanas is a cool element. We didn’t get to use bikes but liked knowing they were there. Location is great whether you are looking to hit the tourist areas like the Santa Monica pier and 3rd Street Promenade or want something more local feeling like Main St. and Abbot Kinney. Only wish items - no coffee in the room and no spa in the pool area. Great stay and would come again.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 10, 2021 by William Frishkorn

Thank you so much for your wonderful review and for your recommendations. We have some exciting things happening to the property in the future and we hope to see you again soon. Warmest Regards

5 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 23, 2020 by Patrick Santisteban

Dear Anonymous, Thank you for your 5/5 score! We hope to see you again in the near future! Have a wonderful day!

3 out of 5
Cute boutique hotel, but the service level, amenities, and cleanliness do not warrant the price. Room was pretty small, bathroom towels were dingy and kinda threadbare. They charge a $33 per day amenity fee that doesn't even get you a bottle of water in your room. There are other equally rated hotels in the area that cost less with better service. Overall very unimpressed.

Posted by , from Minneapolis on Oct 10, 2019

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Comment from Hotel Management

Oct 12, 2019 by tesh

Good Day, Thank you for being our guest at the Viceroy Santa Monica . We are delighted to hear that you had a fantastic time at the property and in LA. Thank you choosing our hotel, Really appreciate the feedback. Thank you again for the wonderful Review. Defitnely, I do apologize for the inconvenience that you had during your stay, We shall notify the correct department about the situation that occured during your stay. We take pride in our team and the service they provide, and are extremely pleased they were able to make for such a memorable stay. We look forward to your return visit in the near future. Warm Regards, Front Office Management. Viceroy Santa Monica

4 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 28, 2019 by Patrick

Hello, We are so glad you enjoyed your time here at our property! Thank you so much for your stay!

3 out of 5
The service was horrible and 1 of the pools was out of service. Everything else hotel room and environment was fairly clean.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Patrick Santisteban

Dear Anonymous, Thank you for taking time to write this review. I would like to apologize on the behalf of our team for not meeting your expectations. We hope you consider returning so that we may have an opportunity to recreate a much more pleasant experience. Thank you again for your time,

5 out of 5
Beautiful hotel, great location, excellent staff. Phenomenal experience overall

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by Tesh

Hello, Thank you for the wonderful review. Hope to see you again. Have a wonderful day!

5 out of 5

Posted by on Feb 12, 2019

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Comment from Hotel Management

Apr 1, 2019 by Dylan

Thank you for your positive review. We hope to welcome you back again in the near future and solidify your loyalty! Regards, Dylan Saladino Assistant Front Office Manager

3 out of 5
I rented a "partial ocean view with a balcony" room. Based on the photos used on the website, the view would have been great and there was a real balcony. When we got there, the ocean view was only the space between two buildings several blocks away. Our balcony over looked the parking lot and valet station. As well, the balcony shown in the photo turned out to be a sliding glass door with railing not an actual balcony. We could have saved a lot of money by just renting one of the standard rooms instead of going for the extra upgrade. It was pointless. If you aren't going splurge for their penthouse suite on the top floor then go for the rooms over looking the pool. Its a much better choice.

Posted by on Jun 28, 2018

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Comment from Hotel Management

Jun 29, 2018 by Dylan

I am very sorry we did not better meet your expectations. We hope we can host your next stay upon visiting Santa Monica to have another opportunity to leave you with a more positive memory of Viceroy Santa Monica. Thank you for your honest feedback. All the best.

3 out of 5

Over priced & pretentious

Pros: Location to Santa Monica Pier
Cons: Price & pretentiousness.
Location: Santa Monica Pier
Only stayed a night during our road trip down Westcoast USA. $450usd at discounted rate for standard small room and nothing special about the hotel not justify price. Parking was $45 a night. Location to Santa Monica Pier was good. Too pretentious - made to feel uncomfortable by staff, we didn't arrive in luxury car & not wearing expensive/flash clothing.

Posted by on Jul 7, 2017

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4 out of 5

Great design, great staff.

Love the look of the place. Amazing staff as well. Very friendly. Great drinks in bar. Negatives- coffee is terrible. No coffee in rooms so u head to lobby. Nice spread, cute milk bottles hold cream and milk. But the coffee is weak- diner coffee. Rooms are too pricey for that. At least have decent coffee if not a coffee bar. Also, it is absurd to have to call room service for ice. U have to give $5 to almost everyone at every turn. Even for ice.

Posted by , from las vegas on Jun 14, 2017

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Property Features

Viceroy Santa Monica offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Viceroy Santa Monica. For a fee, parking is available. This 4-star Santa Monica hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 8 levels
  • Dining venue
  • Coffee shop
  • Deli
  • Towels for the beach
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Metro station: Downtown Santa Monica Station (0.9 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Viceroy Santa Monica offers 162 accommodations with iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers.

  • Private balcony
  • IPod dock
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Bathtub or shower
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to noon.

Onsite venue - This restaurant is located by the pool.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Surfing/boogie boarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 51 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 100 per person (approximately)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santa Monica Viceroy
  • Viceroy Hotel Santa Monica
  • Viceroy Santa Monica
  • Viceroy Santa Monica Hotel Santa Monica
  • Viceroy Santa Monica Hotel
  • Viceroy Hotel
  • Viceroy Santa Monica Hotel
  • Viceroy Santa Monica Santa Monica
  • Viceroy Santa Monica Hotel Santa Monica

You should know

  • The seasonal pool will open in January and close in November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.