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Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

4.0 star property
4-star hotel near Pasadena Convention Center, connected to the convention center

Choose dates to view prices

Photo gallery for Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

Enjoy a refreshing cocktail at the hotel bar, where a selection of spirits and mixers are on display.
Experience the contemporary design of this stylish space, featuring a circular sign, seating area, and large windows.
Two single beds with white linens and a wooden headboard, plus a balcony with a view of the surrounding area.
Relax by the pool surrounded by lush greenery and a modern building with large windows.
Relax in style with a plush sofa, sleek armchair, and cozy coffee table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
303 Cordova St, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪3 min walk‬
  • Pasadena Playhouse
    ‪12 min walk‬
  • Rose Bowl Stadium
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Larger Studio, 1 King Bed, Ground Floor

Larger Studio, 1 King Bed, Ground Floor | 1 bedroom, premium bedding, down comforters, desk

Larger Studio, 1 King Bed, Ground Floor

  • 605 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed, Non Smoking

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony | 1 bedroom, premium bedding, down comforters, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

7.8 out of 10
Good
(8 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 King Bed, Non Smoking, Patio

Loft, 1 King Bed, Non Smoking, Patio | 1 bedroom, premium bedding, down comforters, desk

Loft, 1 King Bed, Non Smoking, Patio

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 2 Queen Beds, Non Smoking, Patio

Loft, 2 Queen Beds, Non Smoking, Patio | 1 bedroom, premium bedding, down comforters, desk

Loft, 2 Queen Beds, Non Smoking, Patio

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down comforters, desk

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Studio, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony | 1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

7.4 out of 10
Good
(3 reviews)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Pasadena

Central Pasadena getaway .Within a 15-minute walk of the hotel, you'll find Pasadena Convention Center and Pasadena Playhouse. Rose Bowl Stadium is within 3 miles (5 km) and Santa Anita Park is within 9 miles (15 km).

What's nearby

  • Pasadena Convention Center - 3 min walk - 0.2 miles
  • Pasadena Playhouse - 12 min walk - 0.7 miles
  • California Institute of Technology - 18 min walk - 1.0 mile
  • Rose Bowl Stadium - 3 min drive - 2.3 miles
  • Dodger Stadium - 13 min drive - 8.6 miles

Getting around

  • Pasadena Station - 4 min walk
  • Del Mar Station - 6 min walk
  • Hollywood Burbank Airport (BUR) - 28 min drive

Restaurants

  • ‪Pasadena Civic Auditorium - ‬5 min walk
  • ‪Rubio's Coastal Grill - ‬7 min walk
  • ‪Houston's - ‬6 min walk
  • ‪Stone Brewing Tap Room - ‬6 min walk
  • ‪El Cholo Café Pasadena - ‬8 min walk

About this property

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

4-star hotel near Pasadena Convention Center, connected to the convention center
Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel. For a fee, parking is available. A complete renovation of Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel was completed in July 2023.

This 4-star Pasadena hotel is smoke free.

  • 311 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel offers 311 accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 5 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Tile flooring in public areas
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 50 for adults, and USD 0 to 20 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Pasadena
Pasadena Sheraton
Pasadena Sheraton Hotel
Sheraton Hotel Pasadena
Sheraton Pasadena
Sheraton Pasadena Hotel
Sheraton Pasadena Hotel Pasadena
Sheraton Pasadena Hotel
Hotel Dena Pasadena Los Angeles a Tribute Portfolio Hotel

Frequently asked questions

How close is Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel to the airport?

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel is 15.1 mi (28-min drive) away from the Hollywood Burbank Airport (BUR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel on Jul 20, 2025 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel have an airport shuttle?

Airport shuttle services are not available at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel.

Does Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel offer free breakfast?

Free breakfast isn’t offered at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel, but full breakfast is offered for a fee of between USD 5 and 50 for adults, USD 0 and 20 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

No, there is no casino at this hotel, but Commerce Casino (17-min drive) and Parkwest Bicycle Casino (18-min drive) are nearby.

What time is check-in at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel?

Free parking is not available at this hotel. Self parking is available for USD 30 per night.

Does Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel have a pool?

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel have a restaurant?

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel is home to Lyric, which features American cuisine.

Does Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel have a spa?

There are no spa services available at this hotel.

How close is Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel to downtown Pasadena?

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel is 0.4 mi away from Pasadena.

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 666 reviews
Rating 8 - Good. 148 out of 666 reviews
Rating 6 - Okay. 61 out of 666 reviews
Rating 4 - Poor. 24 out of 666 reviews
Rating 2 - Terrible. 19 out of 666 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew, HAPPY VALLEY

Stayed 4 nights in Jun 2025

10/10 Excellent

Dean Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff.
Stayed 10 nights in Jun 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay all around. Cute pool, great service, hip decor, modern amenities and a warm vibe.
Stayed 2 nights in Apr 2025

8/10 Good

Amanda

Traveled with family
Liked: Staff & service, property conditions & facilities
This was our first time staying in Pasadena and we appreciated the proximity to everything from the hotel. The main areas are fun and full of cool design elements. The pool was very nice as well as the 24/7 fitness area. Our room was immaculate, quiet, with a nice expansive view of the mountains. The exorbitant $30 a day parking charge and no breakfast included though are very surprising for a hotel of this quality. It drove up the overall cost of our short 3 day stay significantly, which leaves me not loving our experience here.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We called about some loud music outside our room, and they front desk immediately turned it off. Thank You!
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Liked: Cleanliness
Good location however the dining staff is limited and service is both lengthy and spotty. If you sit outside you may never have your order taken or receive your food. Breakfast package is odd as it includes juice or coffee but there is free coffee just outside the dining room which is not always filled. Bathrooms are very small and cramped for 2 people. Staff is friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Camille, Carlsbad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The staff were all very personable and helpful. I loved the style of the hotel. Pool area was lovely. It’s a great place to stay if you are attending the convention center. :)
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite Room

The hotel's location is central the many area restaurants. One thing that's common in most hotels is you can hear people in other rooms when walking through the hallway by their door. The guys in the room next to be were having a good time. What what unexpected, I could barely hear them in my room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pasadena is a great place

Very nice and clean hotel. Unique decor with music and film being the focus. Beds were comfortable and rooms were quiet. Parking is $30 a day. Little steep. The surrounding area was upscale and very safe. Lots of shopping.
Stayed 3 nights in Apr 2025

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Room had multiple damaged areas. People were loud in the hallways all night long 10-3AM and then again in the early morning 6AM hours. This woke me up and kept me up. The toilets flush loudly so I could hear them flushing in all the rooms around us.
Stayed 1 night in Apr 2025

6/10 Okay

Graham

Liked: Staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

Kim

Stayed 3 nights in Dec 2024

8/10 Good

keumhee

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2025

8/10 Good

Scott

Stayed 3 nights in Mar 2025

10/10 Excellent

David, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony, La Mesa

Traveled with family
Liked: Amenities
Fast and friendly check in.
Stayed 1 night in Apr 2025

8/10 Good

HELEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dena is solid!

Hotel Dena is soild if not spectacular...great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay and has alot of stuff in walking distance
Stayed 4 nights in Feb 2025

10/10 Excellent

Manuel, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible helpful front desk staff, the property is also super well maintained, it feels like a 5 stars hotel! Location is perfect too (walking distance to the best restaurants, etc.) Thank you for a great experience!
Stayed 3 nights in Mar 2025

8/10 Good

Adriana

Business traveler, Traveled with family
At check in, 3 staffers were chatting it up about personal plans while I waited for them to be done with the convo to check in. Hotel Dena has a $30/night parking garage that costs $15 if you don't stay at the hotel and the parking garage doesn't check. So why does the hotel charge $30? We didn't have a trash can in our room so I had to throw my bathroom trash on the floor in a corner. It was quiet on the 4th floor. I would likely not stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

Cristina

Traveled with partner
Liked: Cleanliness, staff & service
I was not happy with the value of this property. The price is high and the hotel bills itself as a 4 star property, but the attention to detail lacks. The room was mediocre; there was no space to place anything, such as toiletries, in the bathroom; there isn't appropriate furniture for luggage; the first room we had was accessible and thus had massive space in the bathroom but had holes on the wall where a shelf had been removed and not patched and nowhere to set down anything, as even the blow dryer took up the toilet tank spot. The lobby felt like a mid grade bar; the bar was small, loud, and underwhelming; the check-in process was painful because there was an entire group that was checking in before us, but they were not all present until they were individually ready to come to the counter, at which point they walked around us and met up with the teammate who was already at the counter. In other words, it looked like we were 3rd in line, when in effect we were about 15th. The 1 employee at the counter never looked up at us or addressed the need to check in this entire group first. Furthermore, she chatted up each person in the group asking what they did for a living and also trying to upsell them on Marriot membership which took more time and even more if they accepted and she processed the new membership. Finally, I paid for the breakfast to be included but nowhere did this mention that it was only for eggs and potatoes - no substitutions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Arthur

Traveled with group, Business traveler
Liked: Amenities
Amazing
Stayed 3 nights in Mar 2025

6/10 Okay

Matthew

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Just ok for us. Usually stay at the Pasadena Hotel and Pool. Thought we would try something new. Staff was far from awesome. Pool wasn’t serviced. Wasn’t very clean Thought we were getting a nice walk out balcony on first floor and got a concrete wall just below the pool entrance. It was loud and cigarette butts were there. We had to ask for fresh towels at the front desk. We liked the location and proximity to downtown. This hotel could be amazing. As for our overall experience…… lots to be desired. Wasn’t what we expected. Lots of Marriott choices in the family- not sure we will be back to this one.
Stayed 2 nights in Mar 2025