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"There was only room service food available with a menu to be scanned. I did not have a way of scanning the menu so no food! " More

By a verified traveler on Fri 28 Jan 2022

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Hotel Description

3.5-star hotel near Pasadena Convention Center

City center stay

You'll be within half a mile (1 km) of Pasadena Convention Center and 2 miles (3 km) of California Institute of Technology with a stay at this Pasadena hotel. Rose Bowl Stadium and Huntington Library are also within 3 miles (5 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like a free area shuttle.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Jul 10 - Jul 11

Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loft, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Pasadena Hotel ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Pasadena Hotel

Everyone (10) Couples (1) Family (1)
5 out of 5
There was only room service food available with a menu to be scanned. I did not have a way of scanning the menu so no food!

Posted by , from ZEELAND on Jan 28, 2022

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Comment from Hotel Management

Jan 29, 2022 by bburch

Dear Susan, Thank you for reaching out and the feedback, thank you. We look forward to serving you again in the nearest future. Best, Brady Burch Front Desk Manager Sheraton Pasadena

2 out of 5
elevators not working. $30 parking fee. rundown everything and sloppy desk service. dirty linen left in hall overnight.

Posted by on Oct 26, 2021

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Comment from Hotel Management

Oct 27, 2021 by Lilybeth

Hi Gilbert, I apologize for the inconvenience you experienced with the elevators while staying with us. The city had a power outage and unfortunately that was out of our control. We appreciate your feedback and I have shared your concerns with management. Thank you for staying with us.

5 out of 5
Conveniently located across the parking lot from the convention Center

Posted by on Oct 26, 2019

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5 out of 5
The properry was located in a quiet, beautiful surb. It has its own private gated parking garage shared.with the convention center. I didnt like that it wasnt included in the price of fhe room.

Posted by on Jul 7, 2019

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5 out of 5

Posted by on May 19, 2019

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1 out of 5
First of all the fact of paying almost $200 for a room equal to Motel 6, and still have to pay $20parking per night. It’s ridiculous. I know I won’t be going there ever again. Staff needs to be more trained on parking policies as we were told we would pay $15 instead of $20 and wasn’t the case.

Posted by on Mar 24, 2019

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5 out of 5
Friendly, helpful staff. Great location right next to the Pasadena Civic Center.

Posted by , from Northridge, US on Feb 17, 2019

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5 out of 5
Great staff, excellent location. Very nice rooms. Quiet. Went to a concert at the Civic Auditorium, which the hotel is right next to.

Posted by on Feb 8, 2019

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3 out of 5

Centrally located

The first problem we encountered, besides $19 self-park fees, was the elevator situation. 3 elevators in the bank, only one work. The entire stay. Took over 5 minutes to reach us at the parking level. And they aren’t “roomy” so everyone has to cram in like sardines. Not sure why they didn’t try to resolve that issue before a holiday weekend. The room and hotel are nicely updated. The ADA shower gets water all over the bathroom floor unless you use the shorter shower head. Not sure I’d stay again, but the updates were nice.

Posted by , from San Diego, CA on May 29, 2018

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3 out of 5

Central location

Shower and bathroom were newly remodeled with new fixtures. Small sofa in room was very uncomfortable and accessory pillows did not help. Bed pillows were flat, even 2 together, making sleeping a little difficult. Hotel staff were friendly, considerate and knowledgeable about interests and restaurants in the area. Food and service in lounge/bar was good as well as lunch foods.

Posted by on Apr 16, 2018

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About the Sheraton Pasadena Hotel

Location 303 Cordova St, Pasadena, CA 91101

Property Features

Sheraton Pasadena Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Pasadena Hotel. A free area shuttle within 3.00 mi is available. For a fee, parking is available. This 3.5-star Pasadena hotel is smoke free.

  • 311 guestrooms or units
  • 5 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pasadena Station (0.4 km / 0.2 mi)
  • Metro station: Del Mar Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 3.00 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Pasadena Hotel offers 311 accommodations with video-game consoles and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with pay movies. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

Soleil Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Charlie's Bar - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

Charlie's Coffee Corner - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 50 for adults, USD 0 and USD 20 for children (approximately)
  • Self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Pasadena
  • Pasadena Sheraton
  • Pasadena Sheraton Hotel
  • Sheraton Hotel Pasadena
  • Sheraton Pasadena
  • Sheraton Pasadena Hotel
  • Sheraton Pasadena Hotel Pasadena
  • Sheraton Pasadena Hotel Hotel
  • Sheraton Pasadena Hotel Pasadena
  • Sheraton Pasadena Hotel Hotel Pasadena

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.