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4.0 out of 5

"I loved the shuttle service for the port and also to downtown Long Beach. It was nice that they had room service also after a long day of traveling ? ... " More

By a verified traveler on Sat 31 Dec 2022

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Hotel Description

4-star beachfront hotel near Long Beach Cruise Terminal

Beachfront retreat

Within 2 miles (3 km) of this well-placed hotel, you'll find Long Beach Cruise Terminal and Aquarium of the Pacific. Also, RMS Queen Mary is within half a mile (1 km) and Long Beach Convention and Entertainment Center is within 2 miles (3 km).

Private beach, dining

A private beach and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a restaurant and a bar/lounge for dining and drinks, and also a gym on site.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$226* Per night/room Jun 7 - Jun 8

Room, 2 Queen Beds, Non Smoking, Balcony (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Loft, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Maya - a Doubletree by Hilton Hotel ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Maya - a Doubletree by Hilton Hotel

Everyone (13) Couples (5) Family (6)
5 out of 5

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 23, 2023 by MS

Thank you

5 out of 5

Posted by on Jan 16, 2023

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5 out of 5

Posted by on Jan 3, 2023

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5 out of 5
I loved the shuttle service for the port and also to downtown Long Beach. It was nice that they had room service also after a long day of traveling 💕

Posted by on Dec 31, 2022

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Comment from Hotel Management

Jan 22, 2023 by MS

Thank you!

5 out of 5

Posted by on Nov 21, 2022

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4 out of 5
The property was clean and what little staff we encountered was very friendly.

Posted by on Nov 4, 2022

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Comment from Hotel Management

Nov 7, 2022 by MS

Thanks for the note.

2 out of 5
I specifically chose this hotel because I wanted a balcony. Unfortunately, the people in the room below us chose to use their balcony to smoke pot. Despite complaining to security, it continued for the better part of an afternoon into evening when I called again to complain. The signage in the room says there will be a $250 fee for smoking in the room. I don’t think that’s enough to deter anything and certainly didn’t do any to compensate me for the lack of being able to enjoy an amenity that was specifically a reason I chose the property in the first place. My low rating of the property is directly related to staff response, or lack thereof, to this issue. We were only visiting for a weekend, so not being able to enjoy the balcony for a chunk of a day was a very big deal.

Posted by on Oct 3, 2022

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2 out of 5
First night was great until the exhaust fan started leaking and it flooded the bathroom.. I got moved to another room that was so dirty and dusty... i was traveling with my home office. It was a business trip and if i had moved to another room that meant dismantling my office and put together again a 3rd time. Internet on 3rd day didnt work. Lost 2 hours of work.. I did informed front desk that I wanted room service and the cleaning crew never showed up. Hotel only compensated me 2 days of parking for the trouble i was put through. Unacceptable and a review will be uploaded with pictures

Posted by on Sep 29, 2022

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4 out of 5
We loved it we went to a wedding next door and hot back to Maya and the hotel was excellent thank you we are coming back

Posted by on Sep 18, 2022

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Comment from Hotel Management

Sep 20, 2022 by MS

Thank you!

5 out of 5
Loved the oceanfront view from our room

Posted by , from Pomona on Jul 3, 2022

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Comment from Hotel Management

Jul 5, 2022 by Hotel Management

Thank you for your kind review!

About the Hotel Maya - a Doubletree by Hilton Hotel

Location 700 Queensway Drive, Long Beach, CA 90802

Property Features

Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Hotel Maya - a Doubletree by Hilton Hotel like an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Long Beach hotel.

  • 199 guestrooms or units
  • 5 levels
  • Built in 1974
  • Towels for the beach
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Maya - a Doubletree by Hilton Hotel offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer and masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5–25 per person
  • Self parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Maya
  • Hilton Maya
  • Hotel Maya Doubletree Hilton Hotel
  • Hotel Maya Doubletree Hilton Hotel Long Beach
  • Maya Doubletree
  • Maya Doubletree Hilton
  • Maya Doubletree Hilton Long Beach
  • Maya Hilton
  • Coast Long Beach Hotel
  • Maya A Doubletree By Hilton
  • Hotel Maya - a Doubletree by Hilton Hotel Hotel
  • Hotel Maya - a Doubletree by Hilton Hotel Long Beach
  • Hotel Maya - a Doubletree by Hilton Hotel Hotel Long Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.