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4.1 out of 5

"Great hotel with lots of amenities on site; pool gym and restaurant. The bed was comfortable and clean. The environment was quiet even when patrons ... " More

By a verified traveler on Sun 15 Jul 2018

Hotel Description

4-star hotel near RMS Queen Mary

On waterfront

Within a 15-minute walk of this Harbor hotel, you'll find RMS Queen Mary and Aquarium of the Pacific. Long Beach Cruise Terminal and Long Beach Convention and Entertainment Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and concierge services and free newspapers are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 199 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Pillowtop beds, room service, and hair dryers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$188 per night

Room, 2 Queen Beds, Non Smoking, Balcony (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Loft, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony (Water View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Maya - a Doubletree by Hilton Hotel ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Maya - a Doubletree by Hilton Hotel

Everyone (6) Business (1)
5 out of 5

Posted by on May 7, 2019

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4 out of 5
Nice hotel next to the water. Great views of the Queen Mary and the water in Long Beach.

Posted by on Dec 20, 2018

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5 out of 5
Great hotel with lots of amenities on site; pool gym and restaurant. The bed was comfortable and clean. The environment was quiet even when patrons were visiting the restaurant I couldn't hear any noise. My only wish was for an outlet near the full length mirror as I was sharing a room with friends and it would have made our time to dress quicker including more hooks in the bathroom. I didn't have time to sit at the pool but I did take early morning walks and it was open at 6am. There was a snack-bar as well. There is a gym which I drove past and could see that they had lots of equipment but when on vacation I don't typically make time to work-out. I frequented the Fuego restaurant a few times. The service was exceptional! From the Hostess to the waitstaff they were attentive. The food was delicious from the breakfast to apps to dinner. I enjoyed every meal I had there which was more than planned for this trip. It started because we arrived earlier than check-in so we had to wait for our room. We were tired from traveling and it was a 90+ degree day. While we waited for our room, we went to Fuego for lunch. The manager saw how tired we were from traveling and he immediately brought us cold water while we waited for a table. The ambiance was great as they had a live band and other patrons enjoying Sunday brunch. I wish I remember names of the staff but they were fantastic and thank them for also ensuring our stay at Hotel Mayya was a fantastic experience.

Posted by , from Rhode Island on Jul 15, 2018

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3 out of 5

Hotel Maya

It wasn't as great upon arrival as it seems prior. It was cute and aesthetically pleasing from the outside, but once I got to my room it lacked quite a bit. Little things like no hand soap, lamps with no bulbs in them, hard pillows on the bed. The only thing we had was a run down Keurig machine and moist sugar packets (which could have been due to the heat though), and the room was very stuffy. We would ask for things at the front desk and they would forget about what they told us they would bring or help us with...but on the plus side they have shuttle services that go within 2miles of the area. I'd give the place 3 stars. It's not the best.

Posted by , from from San Francisco on Apr 24, 2017

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4 out of 5

Great resort

The Maya Hotel was a nice comfortable Hotel! Housekeeping did a great job clean our room. The breakfast employees were great and I have to give a shout out to Bartender Brian who was awesome! We will be back!

Posted by , from Maui, Hawaii on Mar 15, 2017

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3 out of 5

Beautiful view

This hotel has a million dollar view. The rooms were small. The bathroom area did not have any room for make up application etc. The food was very expensive, parking expensive. There was a large private party outside my room one night and it was very loud. The gym was adequate.

Posted by on Jul 24, 2016

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3 out of 5

Maya resort

Pros: restaurant food was great.
good place if you are looking for a resort type place. I booked a room for a business trip and I stayed here because it was the only place available in Long Beach. for a business trip I would want the convenience of a normal hotel, however this place is good if you are on vacation. The restaurant had great food. The salads were awesome. The patio seating is right on the water and was very pleasant.

Posted by on Oct 23, 2015

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5 out of 5

Great romantic get-away

My husband and I stayed here for our anniversary. This hotel is very unique/romantic, almost like you are in a tropical resort. They had fire pits set up along the beach area and cabanas along the pool. We also got in to see the Queen Mary for free since we were staying next door. Would definitely come back again.

Posted by on Jan 30, 2013

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5 out of 5

Very relaxing and fun!

Pros: Close restaurants, Free Internet
The staff were excellent and the accommodations were extremely wonderful! I would go back there in a heart-beat!

Posted by on Jul 19, 2012

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3 out of 5

Hotel review

PROs - less expensive than other hotels - great view - shuttle to downtown and back t hotel for free - king sized bed CONs - they have NO free parking (regular price is $17 a night!) - hotel is kinda hard to find the first time - room service and hotel restaurant are very expensive - pool has a closing time - our room's bathroom door would not really close shut since it was a sliding door Overall it was a good hotel.

Posted by , from Louisiana on Jun 27, 2012

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About the Hotel Maya - a Doubletree by Hilton Hotel

Location 700 Queensway Drive, Long Beach, CA 90802

Property Features

Hotel Maya - a Doubletree by Hilton Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hotel Maya - a Doubletree by Hilton Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Long Beach hotel.

  • 199 guestrooms or units
  • 5 levels
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator (on request)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Long Beach, CA (LGB-Long Beach Municipal) (14 km / 8.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Maya - a Doubletree by Hilton Hotel offers 199 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Windsurfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Self parking fee: USD 29.00 per day (in/out privileges)
  • Valet parking fee: USD 27 per night
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Maya
  • Hilton Maya
  • Hotel Maya Doubletree Hilton Hotel
  • Hotel Maya Doubletree Hilton Hotel Long Beach
  • Maya Doubletree
  • Maya Doubletree Hilton
  • Maya Doubletree Hilton Long Beach
  • Maya Hilton
  • Coast Long Beach Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.