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Holiday Inn Express Hotel & Suites Woodland Hills, an IHG Hotel

2.5-star property
22617 Ventura Blvd, Woodland Hills, CA 1-855-201-7819
3.3 out of 5
See all 15 travelocity Reviews

"Room is good size and amenities are good. Except the toilet was not working properly. Pool is very small. " More

By a verified traveler on Mon 16 Aug 2021

Points Of Interest

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Hotel Description

Hotel near Westfield Promenade Shopping Mall in Woodland Hills

In Woodland Hills

You'll find Westfield Promenade Shopping Mall and Westfield Topanga within 3 miles (5 km) of this hotel. Universal Studios Hollywood and University of California, Los Angeles are also within 20 miles (32 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$148* Per night/room Dec 18 - Dec 19

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Hotel & Suites Woodland Hills, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Woodland Hills, an IHG Hotel

Everyone (4) Couples (1) Family (8)
1 out of 5
The management didn't record my room number properly so at 10 PM a man tried to get access to my room (I am a woman traveling alone, so I was scared), but his key wouldn't work, so he went back to front desk to get a new room number. The following day, the manager opened the door to my room (where I had the do not disturb posted) without calling the room first or knocking and his excuse was that he thought there wasn't anyone in there. His said that I requested a different room when I checked in (I didn't) so he didn't know. He acted like it was no big deal and never apologized and I felt he was trying to blame it on me. I was left feeling very unsafe and on edge. I didn't sleep at all that night because I was worried someone would randomly come into my room. I will not be using this hotel in the future which is a shame because it was otherwise a nice establishment.

Posted by on Mar 11, 2022

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Comment from Hotel Management

Mar 11, 2022 by Deven B

Hi Nikki- First and foremost I want to apologize about the issues you had at our property. Security is very serious for us, and I will definitely investigate everything that happened, and I will go above and then some to make sure that the problems are resolved. I do appreciate that you thought the hotel was otherwise a nice establishment. If you should choose to give us another chance, I will personally see that you stay is a much better one. Thank you

3 out of 5
Room is good size and amenities are good. Except the toilet was not working properly. Pool is very small.

Posted by on Aug 16, 2021

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2 out of 5
Carpet was very stained but rest if place nice. Breakfast was a disaster, short staffed, very limited menu s d cold.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 13, 2021 by Deven B

Thank you for taking your time to review the hotel. I will forward your concerns to our engineering department so they can ensure that the issues relating to the carpet is addressed. Thank you

1 out of 5
We did not stay at this place. We came to check in at 1pm but was told to come back after 3pm. While we were waiting we check around the neighborhood. We found out that there were a lot of homeless. A local merchant also told us the homeless were staying in this hotel. My wife and I did not feel safe to stay in this place.

Posted by , from san francisco on Aug 24, 2020

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1 out of 5
Run-down, filthy carpets, water stains and paint peeling from the ceiling, awful stench.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Steve

Thank you for taking the time to comment on our property. I apologize that we did not meet the standards you have come to expect from our brand. We are almost complete with the renovations (all of the rooms are now complete) and we are going back through each room to address any problems that may arise. If you choose to visit us again, I will take the time to ensure your next experience is a perfect one. Thank you

5 out of 5
Early check in thank you jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 21, 2020 by Steve

Thank you for staying with us and we are so glad you enjoyed you stay. We look forward to seeing you again!

4 out of 5
A little difficult to find if you are not from the area - hidden by trees. A compute/printer would be nice for guests to print boarding passes, etc. Everything else was fine - garage parking is very nice.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Nov 5, 2019 by Jeff

Thank you for taking the time to write a review with us. We are glad that your stay was good, and did want to note that we have a business center next to our lobby that can be used to print boarding passes.

1 out of 5
A/C in hallway not working. Property being renovated so it was noisy. Fumes from paint and cleaning products were terrible. Only vending machine didn’t have any prices listed. If the stay hadn’t been “pre-paid” to Travelocity I would have checked out! Never been so disappointed by a Holiday Inn in my life!!!

Posted by on Sep 27, 2019

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4 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 23, 2019 by Jeff

Thank you for taking the time to write a review with us. We are glad to hear that your stay was good and we hope that you will visit us again. Thank you,

4 out of 5
Great location for my visit. Some entry doors slamming shut shook my headboard. Lighting in bathroom terrible and no close up mirror. Room maid service great.. Coffee 24/7 Great idea..

Posted by , from WA, Sequim on Oct 14, 2018

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Comment from Hotel Management

Nov 6, 2018 by Jeff

Thank you for taking the time to write a review and we are glad the location of the hotel was good for you. We will take your feedback and look for improvements with the entry doors and bathroom to see what we can change to make the experience at the hotel better. Thank you again for staying at the Holiday Inn Express Woodland Hills and we look forward to your next stay.

About the Holiday Inn Express Hotel & Suites Woodland Hills, an IHG Hotel

Location 22617 Ventura Blvd, Woodland Hills, CA 91364

Property Features

Holiday Inn Express Hotel & Suites Woodland Hills, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Woodland Hills, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Woodland Hills hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites Woodland Hills, an IHG Hotel offers 86 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service

Hotel Names

  • Holiday Inn Express Hotel WOODLAND HILLS
  • Holiday Inn Express WOODLAND HILLS
  • Holiday Inn Express Hotel And Suites Woodland Hills
  • Holiday Inn Express Hotel Suites WOODLAND HILLS
  • Inn Express Woodland Hills
  • Holiday Inn Express Hotel Suites Woodland Hills
  • Holiday Inn Express Hotel Suites Woodland Hills an IHG Hotel
  • "Holiday Inn Express Hotel Suites Woodland Hills an IHG Hotel"

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Hotel & Suites Woodland Hills, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.