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4.6 out of 5

"I liked that there was a very big, nice, well kept pool and spa. The jets on the spa worked great and the water temp was nice! The breakfast was delic ... " More

By a verified traveler on Sun 14 Apr 2019

Hotel Description

Hotel near Ontario Convention Center in Ontario

Near the airport

You'll be within 3 miles (5 km) of Scandia Amusement Park and 6 miles (10 km) of Ontario Mills Shopping Mall with a stay here. Ontario Convention Center and Citizens Business Bank Arena are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the outdoor pool and conveniences like a snack bar/deli and concierge services.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 120 guestrooms also have free WiFi and satellite TV. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Apr 3 - Apr 4

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express and Suites Ontario Airport ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express and Suites Ontario Airport

Everyone (5) Family (1)
5 out of 5

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 27, 2019 by Shane

Dear Valued Guest, Thank you for staying with Holiday Inn Express & Suites in Ontario Airport. We appreciate your review. We will keep the quality service to provide to every guests. We will look forward to accommodate your future stay. Thank you

5 out of 5
I liked that there was a very big, nice, well kept pool and spa. The jets on the spa worked great and the water temp was nice! The breakfast was delicious, well prepared, and there were many fresh items to choose from. There were a lot of breakfast protein items. I really liked that. Sometimes other hotels give people a lot of starchy items. The rooms were very clean, nice, and well kept. The furniture was new and good looking. The beds were clean and comfortable. The staff was friendly and helpful. The flat screen TV was great and so was the Wifi.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 16, 2019 by Shane

Dear Valued Guest, Thank you for choosing Holiday Inn Express and Suites in Ontario Airport. It is our honor to have your complement! We really appreciate your feedback and detailed reviews. It helps us to try to keeping the quality of service. We will look forward to accommodate your future stays. Thank you

4 out of 5
Ckean, comfortable, quiet room. Room was spacious. Staff was friendky. Dexebt breakfasts provided

Posted by on Jan 23, 2019

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Comment from Hotel Management

Jan 29, 2019 by Shane

Dear Valued Guest. Spunky Thank you for choosing Holiday Inn Express & Suites in Ontario Airport. We love to hear that we accommodate your stay right. Our rooms and breakfast is newly changed recently. I hope we can serve you in the future stay as well. Thank you

5 out of 5

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 22, 2019 by Shane

Dear Valued Guest, Thank you for staying with Holiday Inn Express & Suites in Ontario Airport. We love to see that you liked your stay. We will look forward to accommodate your future stay as well. Thank you

5 out of 5
All around great experience. Great breakfasts. Staff very friendly

Posted by on Jul 18, 2018

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Comment from Hotel Management

Jul 20, 2018 by Shane

Dear Valued Guest, Thank you for choosing Holiday Inn Express & Suites in Ontario Airport. We appreciate your feedback and review. We love to hear that we accommodate your stay as satisfied with breakfast. We are on the renovation on the rooms now. We will look forward to accommodate your stay with great service with new room. Thank you

5 out of 5

Great value near the Ontario airport.

Pros: The cleanliness, the free warm breakfasts, and the free internet access
Cons: The woman working the front desk at Saturday ~4:30pm was very fake and lacking in warmth. She needs to improve on that if she works in hospitality.
Location: I love Ontario Mills' abundance of shopping, restaurants, and movies.
I love Holiday Inn Expresses in general. I love the cleanliness, the free warm breakfasts, and the free internet access; what great value! The "Holiday Inn Express & Suites Ontario Airport" holds true to all those things.

Posted by on Aug 18, 2015

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5 out of 5

Super nice and accomodating.

Pros: Free breakfast, Free Internet, Quiet
Very clean hotel. The people at the front desk treated me as the only guest, even though the hotel was completely booked.

Posted by , from Memphis, TN on Apr 13, 2012

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5 out of 5

It was a great place to stay for our college tours of the area.

Pros: Free breakfast
Cons: Nothing close
We stayed here while we toured colleges for my son. It was convenient to the airport and highways. It is not close to many amenities so a rental car is a must. I would stay there again as the staff and facilities were pleasant and clean.

Posted by , from Telford, PA on Feb 8, 2011

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5 out of 5

Nice new clean hotel.

Pros: very clean
Cons: if the winds wrong you can smell the cows
Front desk help was excellent and the hotel was very clean and a pleasure to stay at. Looked like a very new property so it was in excellent shape. Places to eat very close by. I would highly reccomend this hotel and will stay there again.

Posted by , from Phila, PA on Feb 7, 2011

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1 out of 5

Poor Customer Service !!

I do not recommend this hotel !! Management was uncooporative in finding a solution to our problem. Very poor customer service. Our 6 day conference was clouded by room changes, extreme noise and no consideration for the constant interruptions and distractions. Our conference had been booked for over 7 months yet we were inconvenienced by having to relocate to a very small, inadequate conference room. The internet and cell phone reception was HORRIBLE !! I will never stay at a Holiday Inn Express again. There are too many great hotels out there to put up with this lack of quality !! Security was a major concern also. During a wedding reception, the back door to the first fllor was propped open allowing anyone access to the hotel. My room was only feet from this open exterior door.

Posted by on Oct 24, 2010

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About the Holiday Inn Express and Suites Ontario Airport

Location 2280 S Haven Avenue, Ontario, CA 91761

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. There's an onsite business center. A roundtrip airport shuttle is free (available on request). An outdoor pool, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express and Suites Ontario Airport. Free self parking is available. Smoking is allowed in designated areas at this Ontario hotel.

  • 120 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (5.4 km / 3.4 mi)
  • Train station: East Ontario Station (2.2 km / 1.4 mi)
  • Property shuttles: Free airport shuttle; area shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Holiday Inn Express and Suites Ontario Airport offers 120 accommodations with complimentary newspapers and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available on request from 9 AM to 9 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 9 AM to 9 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Ontario Airport
  • Holiday Inn Express Ontario Airport
  • Holiday Inn Express Ontario Airport Hotel Ontario
  • Holiday Inn Express Ontario Airport Hotel
  • Holiday Inn Express Suites Ontario Airport
  • Inn Express Ontario Airport
  • Express Suites Ontario Ontario
  • Holiday Inn Express and Suites Ontario Airport Hotel
  • Holiday Inn Express and Suites Ontario Airport Ontario
  • Holiday Inn Express and Suites Ontario Airport Hotel Ontario

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Los-Angeles-Hotels-Holiday-Inn-Express-and-Suites-Ontario-Airport.h1778043-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.