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Embassy Suites by Hilton Los Angeles Downey

3.5 star property
3.5-star hotel perfect for exploring Downey

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Los Angeles Downey

Lobby sitting area
Exterior
In-room safe, individually decorated, individually furnished, desk
Hallway
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
8425 Firestone Blvd, Downey, CA, 90241
  • Place, PIH Health Downey Hospital
    ‪7 min walk‬
  • Place, Kaiser Permanente - Downey Medical Center
    ‪6 min drive‬
  • Place, Independence Park Tennis Center
    ‪7 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(55 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(11 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

55-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

55-inch flat-screen TV with cable channels, TV, MP3 dock

Premium Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch flat-screen TV with cable channels, TV, MP3 dock

Premium Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

View from room

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

7.2 out of 10
Good
(5 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(64 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

View from room

Suite, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(10 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-in Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Accessible (Roll-in Shower)

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, City View

55-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Room Two Queen Suite with City View

In-room safe, individually decorated, individually furnished, desk

Two Room Two Queen Suite with City View

  • Sleeps 6

View all photos for Mobility Access One Bedroom King Suite with Roll in Shower

In-room safe, individually decorated, individually furnished, desk

Mobility Access One Bedroom King Suite with Roll in Shower

  • Sleeps 4

View all photos for Mobility Hearing Accessible Premium King Suite with Tub

In-room safe, individually decorated, individually furnished, desk

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

View all photos for Mobility Hearing Accessible Premium Two Queen Suite with Roll in Shower

In-room safe, individually decorated, individually furnished, desk

Mobility Hearing Accessible Premium Two Queen Suite with Roll in Shower

  • Sleeps 6

View all photos for Mobility Access Two Room Two Queen Suite with Tub

In-room safe, individually decorated, individually furnished, desk

Mobility Access Two Room Two Queen Suite with Tub

  • Sleeps 6

View all photos for Mobility Access Two Room Two Queen Suite with Roll in Shower

In-room safe, individually decorated, individually furnished, desk

Mobility Access Two Room Two Queen Suite with Roll in Shower

  • Sleeps 6

View all photos for Mobility Access One Bedroom King Suite with Tub

In-room safe, individually decorated, individually furnished, desk

Mobility Access One Bedroom King Suite with Tub

  • Sleeps 4

View all photos for Suite, 1 King Bed, Balcony

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Balcony

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony

View from room

Suite, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two Room Suite With 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Two Room Suite With 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6

View all photos for 2 Room Suite-1 King Bed-Large Balcony

In-room safe, individually decorated, individually furnished, desk

2 Room Suite-1 King Bed-Large Balcony

  • Sleeps 3

View all photos for 2 Room Suite-2 Queens Beds-Large Balcony

In-room safe, individually decorated, individually furnished, desk

2 Room Suite-2 Queens Beds-Large Balcony

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

Premium King Room

  • Sleeps 4

King Suite-Accessible

  • Sleeps 5

View all photos for Two Room Premium 2 Queen Suite

55-inch flat-screen TV with cable channels, TV, MP3 dock

Two Room Premium 2 Queen Suite

  • Sleeps 6

View all photos for Two Room King Suite with City View

In-room safe, individually decorated, individually furnished, desk

Two Room King Suite with City View

  • Sleeps 3

View all photos for Two Room Premium King Suite

In-room safe, individually decorated, individually furnished, desk

Two Room Premium King Suite

  • Sleeps 3

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About the neighborhood

Downey

City center stay.Within 6 miles (10 km) of this Downey hotel, you'll find Commerce Casino and Citadel Outlets. Knott's Berry Farm is within 12 miles (20 km) and BMO Stadium is within 16 miles (25 km).

What's nearby

  • PIH Health Downey Hospital - 7 min walk - 0.4 miles
  • Columbia Memorial Space Center - 6 min drive - 1.4 miles
  • Kaiser Permanente - Downey Medical Center - 6 min drive - 1.4 miles
  • Independence Park Tennis Center - 7 min drive - 1.7 miles
  • David R. Gafin Dog Park - 8 min drive - 1.6 miles

Getting around

  • Lakewood Boulevard Station - 4 min drive
  • Commerce Station - 8 min drive
  • Los Angeles Intl. (LAX) - 40 min drive

Restaurants

  • ‪Porto's Bakery and Cafe - ‬5 min walk
  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Shake Shack - ‬4 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬6 min walk

About this property

Embassy Suites by Hilton Los Angeles Downey

3.5-star hotel perfect for exploring Downey
Embassy Suites by Hilton Los Angeles Downey offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have WiFi and wired Internet for a fee.

A business center, meeting rooms, and coworking spaces are available. Event space at this hotel measures 6091 square feet (566 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Los Angeles Downey. Parking is available for a fee.

This 3.5-star Downey hotel is smoke free.

  • 220 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 6091 sq ft of conference space
  • 566 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Los Angeles Downey offers 220 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include queen sofa beds and dining tables. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 25 (rates may vary)
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Downey Embassy Suites Hotel
Embassy Suites Downey
Embassy Suites Hilton Los Angeles Downey Hotel
Downey Embassy Suites
Embassy Suites Hilton Los Angeles Downey
Embassy Suites Hilton Los Angeles
Embassy Suites by Hilton Los Angeles Downey Hotel
Embassy Suites by Hilton Los Angeles Downey Downey
Embassy Suites by Hilton Los Angeles Downey Hotel Downey

Frequently asked questions

How close is Embassy Suites by Hilton Los Angeles Downey to the airport?

Embassy Suites by Hilton Los Angeles Downey is 16.4 mi (27-min drive) away from the Long Beach Municipal Airport (LGB) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Los Angeles Downey?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Los Angeles Downey on Mar 29, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Los Angeles Downey have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Los Angeles Downey.

How close is Embassy Suites by Hilton Los Angeles Downey to the beach?

This hotel is 16.8 mi (34-min drive) from City Beach.

Does Embassy Suites by Hilton Los Angeles Downey offer free breakfast?

Embassy Suites by Hilton Los Angeles Downey offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Embassy Suites by Hilton Los Angeles Downey?

No, there is no casino at this hotel, but Parkwest Bicycle Casino (6-min drive) and Commerce Casino (7-min drive) are nearby.

What time is check-in at Embassy Suites by Hilton Los Angeles Downey?

Check-in start time: 4 PM; Check-in end time: 11:30 PM.

Is there free parking at Embassy Suites by Hilton Los Angeles Downey?

Free parking is not available at this hotel. Self parking is available for USD 20.00 per day.

Does Embassy Suites by Hilton Los Angeles Downey have a pool?

Embassy Suites by Hilton Los Angeles Downey features an indoor pool.

Does Embassy Suites by Hilton Los Angeles Downey have a restaurant?

Embassy Suites by Hilton Los Angeles Downey is home to Brickstones, which features American cuisine.

Does Embassy Suites by Hilton Los Angeles Downey have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Los Angeles Downey to downtown Downey?

Embassy Suites by Hilton Los Angeles Downey is 0.2 mi away from Downey.

Embassy Suites by Hilton Los Angeles Downey Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 763 out of 1467 reviews
Rating 8 - Good. 254 out of 1467 reviews
Rating 6 - Okay. 181 out of 1467 reviews
Rating 4 - Poor. 121 out of 1467 reviews
Rating 2 - Terrible. 148 out of 1467 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Guadalupe

Stayed 1 night in Dec 2025

10/10 Excellent

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Didn't expect the room to be very spacious. Love it!! Breakfast was delicious 10/10
Stayed 1 night in Dec 2025

4/10 Poor

Fernando

Stayed 1 night in Nov 2025

10/10 Excellent

spencer

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable beds and a really wonderful breakfast. The staff was friendly and helpful. This was just an over-nighter, but I’ll be back in the near future . I can recommend this place.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Devaris

Stayed 3 nights in Dec 2025

10/10 Excellent

Maricela

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was awesome
Stayed 1 night in Dec 2025

6/10 Okay

Rivera

Liked: Property conditions & facilities
Unable to open sliding door on balcony, no screen a pole holding door closed, more toilet paper
Stayed 2 nights in Dec 2025

4/10 Poor

Maria

Traveled with family and small children
Did not have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful facility. Room didn't get cleaned between nights, requested clean towels and waited awhile to shower once back from work.
Stayed 2 nights in Dec 2025

8/10 Good

Jaime donate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property the staff was amazing. Our a/c was a little slow but it was overall nice stay I would definitely return.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean and nice. Front desk was amazing and good energy.
Stayed 1 night in Dec 2025

8/10 Good

Ruby

Traveled with family
Liked: Cleanliness, amenities
Room was great. Front desk was friendly at check in. 2 complaints I have I wish I could get of given 5 for everything. Only 3 out 4 elevators worked the side with 1 elevator was so slow it was horrible. And house keeping walked in after 2knocks when I was in the bathroom and 2 of my minor children were watching Tv. Made all of us uncomfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Polite and professional staff fast and courteous. Delicious food and drinks at the restaurant!
Stayed 1 night in Dec 2025

10/10 Excellent

Quintonia

Stayed 1 night in Dec 2025

10/10 Excellent

Charlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in with very friendly front desk agents!!
Stayed 1 night in Dec 2025

4/10 Poor

Beatriz

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed for one night, front desk did their job at check in. Nothing extraordinary or polite just one more day at work. The room was clean, it was really cold it didn’t have a heater, we asked for one they had none. We got 2 blankets that did not helped. We had no drinking water, no conditioner and no iron.
Stayed 1 night in Dec 2025

8/10 Good

Joe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bonito muy limpio
Stayed 2 nights in Nov 2025

10/10 Excellent

lakresha

Stayed 1 night in Dec 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Maryori

Stayed 1 night in Nov 2025

10/10 Excellent

Ramiro

Stayed 1 night in Dec 2025

10/10 Excellent

Ulises

Liked: Staff & service, amenities
The staff went above and beyond. Rooms were very clean.
Stayed 2 nights in Nov 2025

8/10 Good

kerry

Liked: Amenities
Day one the breakfast was delicious. I did not anticipate a good omelette. But I was wrong. The omelette was as good as some I have made myself. Day two the omelette was decent. The sides were not that great. The potatoes were cold and the sausage links were overcooked.. I attempted to attend the happy hour. Too many people. I would like to suggest additional bartenders or servers needed to make it run better. Due to the crowd I skipped the event. Day one- room it was lacking soap. Given this was a suite I would expect the basics would be the room. Eventually got it on Day two. Staff- this is an fyi for those answering emails. I never got a proper answer on the two emails I sent. 1st email on parking fees. I did not drive for my visit and wanted to confirm I would not be charged. A relatively easy question that could have been answered. Eventually it was answered by the clerk manning the check-in desk on Friday. Second was on digital checkin- I had questions on this process since I had never used it. The website appeared to indicate this was an optional process folks could use for contactless arrival. All I received was a verbatim response on using the digital process and not answering my question. I again inquired on the process when I checked in. “The process was not required after all” it would have been appreciated if someone responded to my concern earlier.
Stayed 2 nights in Dec 2025