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Best Western Plus Carriage Inn

3.5 star property
3.5-star eco-certified hotel near Sherman Oaks Castle Park

Choose dates to view prices

Photo gallery for Best Western Plus Carriage Inn

Exterior
Reception
Reception
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Sherman Oaks Castle Park
    ‪15 min walk‬
  • Sherman Oaks Galleria
    ‪1 min drive‬
  • Universal Studios Hollywood
    ‪10 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(94 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Van Nuys

Near the airport.Within 2 miles (3 km) of this Van Nuys hotel, you'll find Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and Iceland Ice Skating Rink are also within 3 miles (5 km).

What's nearby

  • Woodley Park - 5 min walk - 0.3 miles
  • Sherman Oaks Castle Park - 15 min walk - 0.8 miles
  • Sherman Oaks Galleria - 1 min drive - 1.4 miles
  • Skirball Cultural Center - 4 min drive - 3.9 miles
  • Universal Studios Hollywood - 10 min drive - 9.0 miles

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 19 min drive
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪MacLeod Ale Brewing Co - ‬3 min drive
  • ‪Panda Express - ‬2 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Zankou Chicken - ‬16 min walk

About this property

Best Western Plus Carriage Inn

3.5-star eco-certified hotel near Sherman Oaks Castle Park
Best Western Plus Carriage Inn offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Carriage Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Van Nuys hotel is smoke free.

  • 178 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Van Nuys hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

How close is Best Western Plus Carriage Inn to the airport?

Best Western Plus Carriage Inn is 4.7 mi (13-min drive) away from the Van Nuys, CA (VNY) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Carriage Inn?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carriage Inn on Aug 14, 2025 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Carriage Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Carriage Inn.

How close is Best Western Plus Carriage Inn to the beach?

This hotel is 15.9 mi (37-min drive) from Venice Beach and 16.8 mi (30-min drive) from Santa Monica Beach. Don't forget your sunscreen!

Does Best Western Plus Carriage Inn offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Carriage Inn, but full breakfast is offered for a fee of between USD 5.00 and 15.00 per person. It's available every day from 5 AM to 11:30 AM.

Is there a casino at Best Western Plus Carriage Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Carriage Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Best Western Plus Carriage Inn?

Free parking is not available at this hotel. Self parking is available for USD 12.00 per night.

Does Best Western Plus Carriage Inn have a pool?

Best Western Plus Carriage Inn features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 6:00 PM.

Does Best Western Plus Carriage Inn have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Carriage Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Carriage Inn to downtown Van Nuys?

Best Western Plus Carriage Inn is 1.2 mi away from Van Nuys.

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 888 out of 1487 reviews
Rating 8 - Good. 327 out of 1487 reviews
Rating 6 - Okay. 140 out of 1487 reviews
Rating 4 - Poor. 69 out of 1487 reviews
Rating 2 - Terrible. 63 out of 1487 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Stayed 2 nights in May 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Not as good as the past

Arrived at 2:30 and was told there would be a $35 early checkin fee, I declined and came back later in the day. Is this a new fee? Also in the past because I am a BW member I’m handed a bag of bottled water and some other goodies but not this time. Was told if I wanted water there was a filling station in the lobby. Also this time I did not feel safe ( was armed) but did not report to management as if they didn’t care about the small things they probably would definitely not care about my safety.
Stayed 1 night in Apr 2025

8/10 Good

Kori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was clean and staff were very friendly. Being on the freeway it was noisy, and the walls were thin and we could hear our neighbors's child crying. I would stay there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Yessenia, Santa Ynez

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Apr 2025

6/10 Okay

Dan

Traveled with family and small children
nothing really
Stayed 1 night in Apr 2025

10/10 Excellent

Vincent

Stayed 10 nights in Mar 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Bhupesh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this place, rooms were dirty, broken coffee machine, loud at night and constant noise
Stayed 2 nights in Apr 2025

10/10 Excellent

Cutie

Stayed 4 nights in Apr 2025

10/10 Excellent

Eberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hidden fees!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ricardo

Liked: Cleanliness
All added fees for checking in Early parking deposit for each reservations
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Savari

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
When I booked , it said breakfast included . But when I checked in , I was told breakfast is not included. I never heard this in other hotels. It is cheating. Also, they charged me $12 for parking which was not mentioned while booking. Total cheating . Would never stay in Best Western again.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Curtis

Liked: Staff & service
Stayed 1 night in Apr 2025