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"bigger rooms, staff at the front desk were very friendly, efficient and accommodating. The crib they brought to our room was clean already set up, and ... " More

By a verified traveler on Wed 30 Oct 2019

Hotel Description

3-star romantic hotel perfect for exploring Van Nuys

Heart of Van Nuys

Your stay at this Lake Balboa hotel places you within 6 miles (10 km) of California State University-Northridge and Sherman Oaks Castle Park. Iceland Ice Skating Rink and Sherman Oaks Galleria are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free train station pick-up.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 267 guestrooms offer free WiFi and room service. Coffee/tea makers, free local calls, and hair dryers are also available.

Traditional Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Preferred)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Preferred)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Preferred)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Room, Terrace (Outdoor Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Airtel Plaza Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Airtel Plaza Hotel

Everyone (8) Couples (2) Family (5)
5 out of 5
bigger rooms, staff at the front desk were very friendly, efficient and accommodating. The crib they brought to our room was clean already set up, and lined with bumpers and mattress already. So awesome!

Posted by , from Fresno on Oct 30, 2019

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Comment from Hotel Management

Nov 5, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently and for taking the time to tell us about your visit. We appreciate the feedback on how friendly,efficient and accommodating our front desk associates were.We are looking forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

5 out of 5
The room is so nice. A friendly host lead us to the room.

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 20, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. We appreciate the wonderful feedback on your room as well as our associates. We look forward to welcoming you back in the near future, Warm regards, Sean Olivier Director of Rooms

3 out of 5
no cart to move your staff to your room and nobody to ask

Posted by on Aug 13, 2019

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5 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 22, 2019 by Sean

Dear Valued Guest, Thank you for taking a moment to tell us about your recent experience. We appreciate the wonderful feedback and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

4 out of 5
The stay was quiet and relaxing staff was very friendly and helpful

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 16, 2019 by Sean

Dear Mango, Thank you for staying with us recently. I am pleased that your visit was quiet and relaxing, and that our associates were extremely helpful. We look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

1 out of 5
Booked a room on travelocity and arrived at the hotel and was told that no rooms were available.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 12, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. I sincerely apologize that we were unable to accommodate your room reservation. We do hope to have another opportunity to welcome you back in the near future. Warm regards, Sean Olivier Director of Rooms

3 out of 5

Posted by on May 29, 2019

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Comment from Hotel Management

May 30, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently and for taking a moment to tell us about your visit. I am pleased that we were on par with your expectations, and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

5 out of 5
excellent service clean rooms safe environment, I would recommend the hotel.

Posted by , from Winnetka on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. I am pleased that you enjoyed the overall level of service along with the cleanliness of your accommodations. We appreciate the excellent feedback and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

2 out of 5

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. We appreciate the feedback on your recent visit, I do apologize that we fell short of your expectations. We do hope to have another opportunity to welcome you back in the near future. Warm regards, Sean Olivier Director of Rooms

1 out of 5
I received an electric shock from the gated parking ticket machine, the machine malfunctioned and the arm didn’t open. Walked down the hall to the room, smelled of marijuana. Went into the room, the mattress felt like the 99 dollar special, coils could be felt by simply pushing on the already saggy middle. Went to the front desk to complain and cops were out front dealing with an incident. I just dropped off the key and left.

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 11, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. I sincerely apologize that we fell short of your expectations in several key areas including your arrival experience, as well as the comfort of the bed in your room. We do hope you will provide us another opportunity to welcome you back in the near future. Warm regards, Sean Olivier Director of Rooms

Renovations + Closures

This property is closed from April 1 2020 to September 30 2021 (dates subject to change).

Property Features

Airtel Plaza Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 22000 square feet (2044 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Airtel Plaza Hotel. A roundtrip airport shuttle (available on request) and a train station pick-up service are free. Parking is available for a fee. This 3-star Van Nuys hotel is smoke free.

  • 267 guestrooms or units
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Van Nuys, CA (VNY) (3 km / 1.9 mi)
  • Train station: Van Nuys Station (4.5 km / 2.8 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Airtel Plaza Hotel offers 267 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 9:30 AM.

The Landings Restaurant - Overlooking the pool and garden, this restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

The Clipper Club Lounge - This theme restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16 per person (approximately)
  • Self parking fee: USD 12.00 per day (in/out privileges)
  • Extended parking fee: USD 12 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 10 per day
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airtel Hotel
  • Airtel Hotel Plaza
  • Airtel Plaza
  • Airtel Plaza Hotel
  • Airtel Plaza Hotel Van Nuys
  • Airtel Plaza Van Nuys
  • Airtel Hotel Van Nuys
  • Airtel Los Angeles
  • Airtel Plaza Hotel Los Angeles
  • Airtel Plaza Los Angeles
  • Airtel Plaza Hotel Conference Center
  • Airtel Plaza Hotel Hotel
  • Airtel Plaza Hotel Van Nuys
  • Airtel Plaza Hotel Hotel Van Nuys
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.