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"Nothing fancy, better than usual suspects in this price range. Easy location to get into/out of. Partially aviation themed, located right next to the ... " More

By a verified traveler on Tue 10 Jul 2018

Hotel Description

3-star romantic hotel, connected to the airport in Lake Balboa

City center stay

With a stay at this Lake Balboa hotel, you'll be within half a mile (1 km) of San Fernando Valley and 6 miles (10 km) of California State University-Northridge. Sherman Oaks Castle Park and Iceland Ice Skating Rink are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free train station pick-up.

Free WiFi, flat-screen TVs

The 267 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108 per night

Traditional Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Preferred)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Preferred)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Preferred)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Room, Terrace (Outdoor Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Airtel Plaza Hotel ratings based on 42 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Airtel Plaza Hotel

Everyone (13) Students (1) Family (3)
4 out of 5
The stay was quiet and relaxing staff was very friendly and helpful

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 16, 2019 by Sean

Dear Mango, Thank you for staying with us recently. I am pleased that your visit was quiet and relaxing, and that our associates were extremely helpful. We look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

1 out of 5
Booked a room on travelocity and arrived at the hotel and was told that no rooms were available.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 12, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. I sincerely apologize that we were unable to accommodate your room reservation. We do hope to have another opportunity to welcome you back in the near future. Warm regards, Sean Olivier Director of Rooms

3 out of 5

Posted by on May 29, 2019

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Comment from Hotel Management

May 30, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently and for taking a moment to tell us about your visit. I am pleased that we were on par with your expectations, and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

5 out of 5
excellent service clean rooms safe environment, I would recommend the hotel.

Posted by , from Winnetka on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. I am pleased that you enjoyed the overall level of service along with the cleanliness of your accommodations. We appreciate the excellent feedback and look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

2 out of 5

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. We appreciate the feedback on your recent visit, I do apologize that we fell short of your expectations. We do hope to have another opportunity to welcome you back in the near future. Warm regards, Sean Olivier Director of Rooms

1 out of 5
I received an electric shock from the gated parking ticket machine, the machine malfunctioned and the arm didn’t open. Walked down the hall to the room, smelled of marijuana. Went into the room, the mattress felt like the 99 dollar special, coils could be felt by simply pushing on the already saggy middle. Went to the front desk to complain and cops were out front dealing with an incident. I just dropped off the key and left.

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 11, 2019 by Sean

Dear Valued Guest, Thank you for staying with us recently. I sincerely apologize that we fell short of your expectations in several key areas including your arrival experience, as well as the comfort of the bed in your room. We do hope you will provide us another opportunity to welcome you back in the near future. Warm regards, Sean Olivier Director of Rooms

5 out of 5

Posted by on Mar 29, 2019

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Comment from Hotel Management

Apr 1, 2019 by Sean

Dear Valued Guest, Thank you for taking a moment to tell us about your recent experience. I am pleased that we exceeded your expectations, and do look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

5 out of 5

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 1, 2019 by Sean

Dear Valued Guest, Thank you for taking a moment to tell us about your recent experience. I am pleased that we exceeded your expectations, and do look forward to welcoming you back in the near future. Warm regards, Sean Olivier Director of Rooms

4 out of 5

Fine for the price

Pros: Location, price.
Cons: Better cleaning, fix the vending machine.
Location: There is a dispensary across the street that asked me to come back tomorrow because they were closing in 15 mins.
Nothing fancy, better than usual suspects in this price range. Easy location to get into/out of. Partially aviation themed, located right next to the not very busy Van Nuys Airport. Private deck area clearly never cleaned, looks nothing like the photos, not worth the extra cost. Seems like cleaning staff does the bare minimum. 1 vending machine for an entire separate wing of the hotel, and it was out of order.

Posted by , from Washington on Jul 10, 2018

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Comment from Hotel Management

Jul 31, 2018 by Sean

Dear Valued Guest, Thank you for staying with us recently. I am pleased that our location and price were on par with your expectations. We do appreciate the feedback regarding the cleanliness and the vending machine. We hope to welcome you back soon. Warm regards, Sean Olivier Director of Rooms

4 out of 5

Lovely hotel

The hotel overall was very lovely, my partner and I rented out the terrace with jetted tub. The terrace had cracked floors and the tub was a bit dusty nothing we couldn’t clean. Staff was attentive to all our needs it’s in a convenient location with a taco truck less than 5 min away; close to convenience stores. The fourth floor had an amazing view of the sunset. Very pleased with the stay but be aware they do need minor upgrades.

Posted by , from Boston,MA on Apr 21, 2018

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Comment from Hotel Management

Apr 26, 2018 by Sean

Dear Valued Guest, Thank you for staying with us and for taking a moment to tell us about your visit. I am so glad that you enjoyed the hospitality provided by our associates as well as the convenience of our location. We can't wait to welcome you back soon. Warm regards, Sean Olivier Director of Rooms

Property Features

Airtel Plaza Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 22000 square feet (2044 square meters) and includes a conference center. The business-friendly Airtel Plaza Hotel also features multilingual staff, a garden, and a picnic area. A roundtrip airport shuttle (available on request) and a train station pick-up service are free. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Van Nuys hotel.

  • 267 guestrooms or units
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Van Nuys, CA (VNY) (2.4 km / 1.5 mi)
  • Train station: Van Nuys Station (4.5 km / 2.8 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Airtel Plaza Hotel offers 267 air-conditioned accommodations with coffee/tea makers and designer toiletries. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 9:30 AM.

The Landings Restaurant - Overlooking the pool and garden, this restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

The Clipper Club Lounge - This theme restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available on request from 8:00 AM to 5:00 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 8:00 AM to 5:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16 per person (approximately)
  • Self parking fee: USD 12.00 per day (in/out privileges)
  • Extended parking fee: USD 12 per night
  • Pet fee: USD 75 per pet, per stay
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 10 per day
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airtel Hotel
  • Airtel Hotel Plaza
  • Airtel Plaza
  • Airtel Plaza Hotel
  • Airtel Plaza Hotel Van Nuys
  • Airtel Plaza Van Nuys
  • Airtel Hotel Van Nuys
  • Airtel Los Angeles
  • Airtel Plaza Hotel Los Angeles
  • Airtel Plaza Los Angeles
  • Airtel Plaza Hotel Conference Center
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.