Hotel Heritage

2.5 star property
Enjoy the outdoor pool at this El Monte hotel

Choose dates to view prices

Photo gallery for Hotel Heritage

Dining
Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12040 Garvey Avenue, El Monte, CA, 91732
  • Place, APHCV-EL Monte/Rosemead
    ‪2 min drive‬
  • Place, Kaiser Permanente - Baldwin Park Medical Center
    ‪3 min drive‬
  • Place, Irwindale Speedway
    ‪5 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪32 min drive‬

Room options

2 Twin Beds Accessible

  • Sleeps 2
  • 2 Twin Beds

1 Queen Bed Accessible Non Smoking

  • Sleeps 2
  • 1 Queen Bed

1 King Bed Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

2 King Beds Suite Non Smoking

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

El Monte

In El Monte .At this El Monte hotel, you'll be within 3 miles (5 km) of Kaiser Permanente - Baldwin Park Medical Center and 6 miles (10 km) of Whittier Narrows Recreation Area. Kindred Hospital - Baldwin Park and Pico Rivera Sports Arena are also within 6 miles (10 km).

What's nearby

  • APHCV-EL Monte/Rosemead - 2 min drive - 2.3 miles
  • Kaiser Permanente - Baldwin Park Medical Center - 3 min drive - 3.0 miles
  • Greater El Monte Community Hospital - 4 min drive - 1.9 miles
  • Kindred Hospital - Baldwin Park - 5 min drive - 4.2 miles
  • Irwindale Speedway - 5 min drive - 5.8 miles

Getting around

  • El Monte Station - 7 min drive
  • Duarte/City of Hope Station - 13 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 28 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪7 Leaves Cafe - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪Original Tommy's Hamburgers - ‬17 min walk

About this property

Hotel Heritage

Enjoy the outdoor pool at this El Monte hotel
Hotel Heritage offers its guests an indoor pool and an outdoor pool. There's a snack bar/deli on site. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Heritage. Limited free parking is available on a first-come, first-served basis.

  • 47 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Water dispenser
Hotel Heritage offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 28 2024 to December 31 2024 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 12 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Administrative fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Frequently asked questions

How close is Hotel Heritage to the airport?

Hotel Heritage is 17.1 mi (28-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

Does Hotel Heritage have an airport shuttle?

Airport shuttle services are not available at Hotel Heritage.

Does Hotel Heritage offer free breakfast?

Hotel Heritage does not offer free breakfast.

Is there a casino at Hotel Heritage?

No, there is no casino at this hotel, but Commerce Casino (16-min drive) and Parkwest Bicycle Casino (20-min drive) are nearby.

What time is check-in at Hotel Heritage?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Heritage?

This hotel offers free self parking.

Does Hotel Heritage have a pool?

Hotel Heritage features an indoor pool and an outdoor pool.

Does Hotel Heritage have a spa?

There are no spa services available at this hotel.

How close is Hotel Heritage to downtown El Monte?

Hotel Heritage is 0.7 mi away from El Monte.

Hotel Heritage Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 268 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 217 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was super helpful and nice!
Stayed 1 night in Nov 2023

8/10 Good

Si Hong

Stayed 1 night in Nov 2023

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Norges

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Towels were thin couldn’t even dry myself
Stayed 1 night in Jul 2023

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness
Great for the price, area is amazing. Property needs improvement. Overall would stay again just for the place to sleep.

2/10 Terrible

Ingrid

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It's gross
Stayed 2 nights in Jun 2023

4/10 Poor

jeron

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Good location was a plus. Management was unavailable during check-in, had to wait and wait and wait to check in. T.V. was inoperative and Management was not available. Had to change rooms to get a working T.V.
Stayed 1 night in Jun 2023

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t even let me check in there so rude
Stayed 1 night in May 2023

10/10 Excellent

Trung

Traveled with family
Stayed 1 night in May 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time I stay here because of the club across the street and the TV didn’t work first time and second time, the bed had a big hump in the middle
Stayed 1 night in May 2023

4/10 Poor

E. Martin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The overall stay was pleasant, however there was no breakfast provided, you needed management to gain entry to the pool, and a hidden deposit was asked upon arrival which said information was included in a confirmation Email so please read all information closely. On the plus side the location was amidst shopping centers, a bank, fast food and casual dining with freeway access minutes away.
Stayed 1 night in Apr 2023

2/10 Terrible

LaTishea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Poor

The service was not very nice at all. My husband went purchaes some at the store and came the peopl at the front was harrasing him telling him he trepassing on the property. Me and him checked in together at front with both our ids and made both of us felt very uncomfortable
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay

For a last minute stay it was pretty comfy. Only down side was all the traffic noise but besides that I would definitely stay there again.
Stayed 1 night in Apr 2023

2/10 Terrible

Javier H

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever!

I did stayed at the hotel. It's location is very bad and it is not a hotel to stay if you have a family. The neighborhood is bad. The hotel has no social areas. It is over rated. A 2.0 out of 5. I do not recommend it for families. A motel 6 it is way better than this venue. I do npt recommend it.
Stayed 1 night in Apr 2023

8/10 Good

Hao

Liked: Staff & service
Disliked: Property conditions & facilities
need more clean, fix the bath room damage
Stayed 1 night in Apr 2023

2/10 Terrible

Leonard

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
First of all the entrance to the place is really inconvenient. Second, the entrance to where our room was located, was right at the end of the building right next to a main street where you can hear every single car go by therefore not being able to sleep. The TV did not work and the guy never showed up. It was three in the morning, and I felt like there were parties in every single room around us. The area was terrible and unsafe. Needless to say. I’ve never stayed in a place where the deposit was so high $150 bucks really? Plus an additional $10 administrative fee. This is ludicrous. I travel all the time and never get charged additional fees unless it’s Vegas. For the price I would never stay here again I don’t recommend at all.

6/10 Okay

ZHUO JIAN

Stayed 1 night in Mar 2023

2/10 Terrible

Gopinath Nikhil Kumar, Seattle

4/10 Poor

Eugenio

2/10 Terrible

Kevin

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
On12/31/2022 night shift staff, Indian guy treated to Customer is very bad. My friend smoke vape at the parking lot he yelling to my friend said can’t smoke here. But they do not put any sign to cannot smoke at hotel property. We don’t know .Even we are wrong he can said politely and tell to me, he not gonna give you the room. So the next morning I leave the message to morning shift staff and afternoon shift staff to call managers to complain about this guy. I leave the message 2 times to manager. But no one call me. The service is very bad. I’m not gonna stay this hotel again.
Stayed 2 nights in Dec 2022

4/10 Poor

Mara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities

10/10 Excellent

Brittany

Stayed 1 night in Jan 2023

8/10 Good

Erica

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything

6/10 Okay

Cristina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No breakfast, plus we had to pay extra $10 fee at check in. Reception was always on the phone outside called twice to ask about breakfast no one answered until I finally went to the office.
Stayed 1 night in Dec 2022

6/10 Okay

Noemy

Liked: Cleanliness, room comfort

Different experience

It was cleaned but disappointed this time around. The TV was not working. I called guest services and they never showed to fix it. Lamps were not working. Water took too long to heat up and even then it was luke warm. There was no outlet for the little coffee machine so had to move it
Stayed 1 night in Dec 2022