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"Clean, cheap, comfy beds, just be prepared with cash for the 100dll deposit " More

By a verified traveler on Mon 02 Sep 2019

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Hotel Description

Rosemead guestrooms with free WiFi

In shopping district

You'll be within 6 miles (10 km) of Huntington Library and 9 miles (15 km) of California Institute of Technology. Pasadena Convention Center is within 9 miles (15 km) and Citadel Outlets is within 12 miles (20 km).

Renovated in 2021

A restaurant, free self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Luggage storage is also provided.

Free WiFi, flat-screen TVs

The 100 guestrooms offer flat-screen TVs with satellite channels, along with free WiFi and hair dryers.

Double Room with Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$89* Per night/room Dec 6 - Dec 7

Deluxe Queen Room with Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Queen Room with Two Queen Beds with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Bokai Garden Hotel ratings based on 12 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Bokai Garden Hotel

Everyone (7) Family (1)
4 out of 5
Good

Posted by on Jul 11, 2021

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2 out of 5
The location was great. Target across the main st. Lots of big name stores. The hotel itself needs help. The rooms need to be clean. The carpets were stain . The restroom was terrible. I will not book a room at this hotel agin.

Posted by on Nov 18, 2019

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4 out of 5
Clean, cheap, comfy beds, just be prepared with cash for the 100dll deposit

Posted by on Sep 2, 2019

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1 out of 5
They gave me a room way worst than the one that i had booked honestly and everyone around here was extremely loud

Posted by on Aug 24, 2019

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4 out of 5

Posted by on Feb 23, 2019

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3 out of 5
No hot water Bathtub durty Room too small for two beds

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Angi

I apologize for not being able to provide you with a great experience during your stay with us, and we all take your comments seriously.

1 out of 5
The is Smells ,bathroom is so dirty ,alls the mattress is dirty and like having a hole on the middle is so old.the towels is so dirty.alls I can tell you everything is Dirty Dirty.

Posted by on Jul 15, 2017

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1 out of 5
No wifi ... Television has glitches... Moldy smell

Posted by on Jun 27, 2016

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2 out of 5

Wouldn't stay here again..

First off they keys he gave me weren't working had to keep going back and fourth to the lobby to get the keys which never worked. Someone had to let us in the gate and into our room after waiting ten minutes ! Finally got in the room which was spacious and decent. Balcony was dirty with cig buds everywhere ! Bathroom was disgusting needs to be remodeled ASAP. Burnt cigarette hole on top of toilet ! When we finally got settled in the room we had to wait for maintenance To bring us a key that worked. While we waited someone unlocked the door and walked in three people on accident and they walked back out quickly ! How embarrassing. What really made me mad was they had a key that worked to my room and I didn't ! When the guy came back the keys still didn't work he had to give us his master key. So besides that everything was ok except the TV channels are Spanish and Chinese ? I suggest you bring movies and a laptop. The next day when I checked out they didn't want to give me back my 100 dollar cash deposit !!! The maid said my room slightly smelt like SMOKE They can't refund me. SO at this point I was fed up so after thirty mins of going back and fourth I told her to call her manager the manager said don't give me back my deposit. So I told her call the police because this is ridiculous why would I smoke in my room I have a BALCONY so instead she calls the manager back the manager told the front desk to give me my deposit. So not worth the stay

Posted by , from oceanside on Aug 11, 2015

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1 out of 5

customer service not great

Pros: Close restaurants
Cons: Noisy, Poor breakfast, bad service
normally i do not write reviews but this was the second time i had been at this place bc the first time we were satisfied. we ended up trading rooms 3 times when we arrived bc the first room smelled like urine, second was filthy and the stench was horrible and the third was the charm..the service from the front desk was horrible the entire time and very rude. not to mention their must have been a group there because there was kids running and slamming doors and when i complained nothing was done..mind u this ruckus started at 7am!! then by the time we went down to get the "continental breakfast" there was either nothing left or conveniently it was not being served anymore and it was 8am!! the cable was being worked on all weekend but yet the Asian channels were ALL clear. all in all i wouldnt stay again or recommend it. but if u are one to not believe these (as i am usually skeptical) dont say i didnt warn you.

Posted by , from phoenix, az on Feb 5, 2011

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Property Features

There's a restaurant on site. WiFi is free in public spaces. Bokai Garden Hotel also features tour/ticket assistance, a television in a common area, and an elevator. Self parking is free. A complete renovation of Bokai Garden Hotel was completed in June 2021. This Rosemead hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: El Monte Station (5.2 km / 3.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Bokai Garden Hotel offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations. This Rosemead hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Bokai Garden Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Discover, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Cash or credit card deposit required
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Knights Inn Rosemead/Pasadena
  • Knights Inn Rosemead/Pasadena Motel
  • Knights Inn Rosemead/Pasadena Motel Rosemead
  • Knights Inn Rosemead/Pasadena Rosemead
  • Bokai Garden Hotel Rosemead
  • Bokai Garden Hotel
  • Bokai Garden Rosemead
  • Bokai Garden
  • Bokai Garden Hotel Hotel
  • Bokai Garden Hotel Rosemead
  • Bokai Garden Hotel Hotel Rosemead
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.