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"Had a 3-night stay in a Hill Collection King - Deluxe room in the new wing. The room made great use of space - because it was incredibly small. Slept ... " More

By a verified traveler on Tue 03 Oct 2017

Hotel Description

4-star Georgian hotel near Twickenham Stadium

City center stay

A stay at this Richmond-upon-Thames hotel places you within 3 miles (5 km) of Twickenham Stadium and 6 miles (10 km) of Hampton Court Palace. Westfield London Shopping Centre and Kensington High Street are also within 6 miles (10 km).

Renovated in 2019

A restaurant and a bar/lounge are featured at this hotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference center. Self parking, a terrace, and a snack bar/deli are also offered.

Free WiFi, flat-screen TVs

The 142 guestrooms offer free WiFi, 24-hour room service, and flat-screen TVs. Egyptian cotton sheets, free bottled water, and hair dryers are also available.

Double Room (Hill Collection Double)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$107* Per night/room Jun 30 - Jul 1

Suite (Hill Collection Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room (Hill Collection Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Georgian Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Room (Georgian Cosy Room)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Georgian Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Richmond Hill Hotel ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Richmond Hill Hotel

4 out of 5

Too close for true comfort

Pros: Location. Restaurant. Front Desk staff.
Cons: More care to the small things. Moldy bath mat and stained throw do not make a good first impression.
Location: Richmond is actually part of London, but more like a suburb. This is a walker's paradise. Down Richmond Hill to the Thames path or across the meadows.
Had a 3-night stay in a Hill Collection King - Deluxe room in the new wing. The room made great use of space - because it was incredibly small. Slept next to the small former bar fridge beneath the nightstand. Could reach over the nightstand to touch the desk. Wound up turning the desk around and moving it against the window for the feeling of more room. Closing off the bathroom meant moving an incredibly heavy partition door - which had to be moved to access the closet anyway. No available rack to hold a 29" suitcase meant it resided on the floor. Smallish provided luggage rack held the carry-on case. As usual, a king bed meant 2 singles pushed together. Unsure how this compares to a room in the original, older part of the hotel. To their credit, the room was spotless, despite a moldy bathtub mat and stains on the bed throw. Both were readily removed. . The kettle was very clean. Amenities were of a good standard. And every request was quickly and easily fulfilled. Hotel staff were most kind to put me atop the hotel in the new wing away from the noises of the weddings below. Can strongly recommend the restaurant. Food was outstanding both times I ate there. All this - and I'd stay there again as the views across the street atop Richmond Hill will take your breath away.

Posted by , from Wash DC on Oct 3, 2017

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4 out of 5

Good for families

Nice hotel, good location - family room was extremely handy. Gym & pool appreciated too.

Posted by , from washington, dc on Feb 7, 2011

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1 out of 5

Dire!

If you're looking to use the pool, great. I found the room so shabby I've written to the AA (with photos) to ask them to justify the hotel rating. The service is okay as long as you don't deviate from the standard questions. If you do it helps to have a grasp of an Eastern European language. There are far better hotels and B&B's for your money.

Posted by on Dec 31, 1999

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Richmond Hill Hotel. For a fee, parking is available. A complete renovation of Richmond Hill Hotel was completed in March 2019. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 4 levels
  • Built in 1834
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (22.5 km / 14 mi)
  • Train station: Richmond Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Richmond Hill Hotel offers 142 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

144 on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per night.

Pet Policy

  • Pets: GBP 35 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 16.95 for adults and GBP 8.50 for children (approximately)
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 35 per pet, per night
  • Crib (infant bed) fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Richmond Hill Hotel Richmond
  • Richmond Hill Hotel
  • Richmond Hill
  • Richmond Hill Hotel Hotel
  • Richmond Hill Hotel Richmond
  • Richmond Hill Hotel Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.