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5.0 out of 5

"Excellent service, front desk staff very helpful, nice room, great bed, a slight problem with the phone in my room (it didn't work). Perfect location, ... " More

By a verified traveler on Mon 15 Jul 2019

Hotel Description

4-star Georgian hotel near Twickenham Stadium

In Richmond

A stay at this Richmond-upon-Thames hotel places you within 3 miles (5 km) of Twickenham Stadium and 6 miles (10 km) of Hampton Court Palace. Westfield London Shopping Centre and Kensington High Street are also within 6 miles (10 km).

Renovated in 2018

A full-service spa and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 5 conference rooms, free WiFi in public areas, and laundry service. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free WiFi, flat-screen TVs

The 29 guestrooms boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. 24-hour room service, coffee/tea makers, and in-room massages are also available.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$137* Per night/room Jun 28 - Jun 29

Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Richmond Harbour Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Richmond Harbour Hotel & Spa

Everyone (1)
5 out of 5
Excellent service, front desk staff very helpful, nice room, great bed, a slight problem with the phone in my room (it didn't work). Perfect location, quiet area with easy access to city center. Bus station at corner for a short ride to the Richmond train station. Short walk to Thames Path, surrounded by gardens and parks.

Posted by , from Franklin, NJ, USA on Jul 15, 2019

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Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to June 30 2021 (dates subject to change):

  • Spa
  • Spa/Beauty services

Property Features

Richmond Harbour Hotel & Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Richmond Harbour Hotel & Spa. For a fee, parking is available. A complete renovation of Richmond Harbour Hotel & Spa was completed in December 2018. This Georgian Richmond hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 3 levels
  • Built in 1800
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (22.5 km / 14 mi)
  • Train station: Richmond North Sheen Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Richmond Harbour Hotel & Spa offers 29 accommodations with coffee/tea makers and slippers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

The Gate - Onsite restaurant.

Gates Bar - Onsite cocktail bar. Open daily.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, HarSPA. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 16.95 per person (approximately)
  • Self parking fee: GBP 8 per night (in/out privileges)
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gate Hotel Richmond
  • Gate Richmond
  • Hotel Richmond Gate
  • Richmond Gate
  • Richmond Harbour Hotel
  • Harbour Hotel
  • Clarion Collection Hotel Gate
  • Clarion Collection Richmond Gate
  • Clarion Collection Gate
  • Richmond Harbour
  • Richmond Harbour & Richmond
  • Richmond Harbour Hotel & Spa Hotel
  • Richmond Harbour Hotel & Spa Richmond
  • Richmond Harbour Hotel & Spa Hotel Richmond

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.