Aparthotel

Citadines City Centre Liverpool

4.0 star property
4-star aparthotel near Royal Albert Dock

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Photo gallery for Citadines City Centre Liverpool

Reception
Reception
In-room safe, desk, laptop workspace, soundproofing
Exterior
Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
72 Church Street, Liverpool, England, L1 3AY
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪2 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

Studio Apartment

  • Sleeps 2

One-Bedroom Apartment

  • Sleeps 2

Apartment, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms

  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Studio

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Apartment, 2 Bedrooms

  • 829 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

One-bedroom Superior Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

Two-Bedroom Apartment

  • Sleeps 4

Superior One-Bedroom Apartment

  • Sleeps 4

Superior Two-Bedroom Apartment

  • Sleeps 6

One-bedroom Superior Apartment

  • Sleeps 4

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About the neighborhood

Liverpool

Liverpool City Centre stay.Within a 10-minute walk of this Liverpool City Centre aparthotel, you'll find Liverpool ONE and Royal Albert Dock. Clayton Square Shopping Centre and Liverpool Playhouse are also within half a mile (1 km).

What's nearby

  • Liverpool ONE - 1 min walk - 0.1 miles
  • Concert Square - 2 min walk - 0.1 miles
  • Cavern Club - 6 min walk - 0.4 miles
  • Liverpool Empire Theatre - 7 min walk - 0.4 miles
  • Royal Albert Dock - 10 min walk - 0.6 miles

Getting around

  • Liverpool Central Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Kokoro - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Hii Grind - ‬2 min walk

About this property

Citadines City Centre Liverpool

4-star aparthotel near Royal Albert Dock
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. The business-friendly Citadines City Centre Liverpool also features a fitness center, concierge services, and laundry facilities.

This 4-star Liverpool aparthotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
Citadines City Centre Liverpool offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Family friendly

  • High chair

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 4:00 AM to 1:00 PM for a fee: GBP 9 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe at front desk

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 100 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for up to GBP 50 for all bookings on the day of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quest Liverpool City Centre Aparthotel
Quest Liverpool City
Quest Liverpool City Liverpool
Quest Liverpool City Centre Liverpool
Quest Liverpool City Centre Aparthotel
Quest Liverpool City Centre Aparthotel Liverpool

Frequently asked questions

How close is Citadines City Centre Liverpool to the airport?

Citadines City Centre Liverpool is 9.1 mi (34-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does Citadines City Centre Liverpool have an airport shuttle?

Airport shuttle services are not available at Citadines City Centre Liverpool.

How close is Citadines City Centre Liverpool to the beach?

This aparthotel is 3.6 mi (20-min drive) from Tranmere Beach and 6.4 mi (14-min drive) from Crosby Beach. Don't forget your sunscreen!

Does Citadines City Centre Liverpool offer free breakfast?

Free breakfast isn’t provided at Citadines City Centre Liverpool, but continental breakfast is offered for a fee of GBP 9 per person. It's available every day from 4:00 AM to 1:00 PM.

Is there a casino at Citadines City Centre Liverpool?

No, there is no casino at this aparthotel, but Grosvenor Casino Liverpool (18-min walk) and Mecca Bingo (10-min drive) are nearby.

What time is check-in at Citadines City Centre Liverpool?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Citadines City Centre Liverpool?

Free parking is not available at this aparthotel.

Does Citadines City Centre Liverpool have a pool?

Citadines City Centre Liverpool does not have a pool.

Does Citadines City Centre Liverpool have a spa?

There are no spa services available at this aparthotel.

How close is Citadines City Centre Liverpool to downtown Liverpool?

Citadines City Centre Liverpool is 0.4 mi away from Liverpool.

Reviews

Citadines City Centre Liverpool Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 804 out of 1117 reviews
Rating 8 - Good. 233 out of 1117 reviews
Rating 6 - Okay. 49 out of 1117 reviews
Rating 4 - Poor. 15 out of 1117 reviews
Rating 2 - Terrible. 16 out of 1117 reviews

Reviews

6/10 Okay

Mary Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was freezing when we arrived We also did not like that we were so close to the street noise at night was hard . Hotel was secure which for elderly people we appreciate Also appreciate that we could drop our luggage when we arrived
Stayed 1 night in Nov 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aside from making sure we read and followed the entry instructions, our stay at Citadines was excellent. Great location, great staff and a great room too. Definitely would stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Jacquelyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well stocked kitchen, lots of space, friendly helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth, Tualatin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice reception area with free coffee and lend-a-book library
Stayed 3 nights in Sep 2025

10/10 Excellent

Hazel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central, on a busy city centre street. Accommodation clean, comfortable and well kitted out.
Stayed 3 nights in Sep 2025

4/10 Poor

ali

Traveled with family
Disliked: Cleanliness, room comfort
The cleanliness is very poor and there is no cleaning, only changing of bathroom towels
Stayed 3 nights in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, room comfort

Very good value for money

Fantastic location with easy check in and out. Room was really large and clean. Bathroom was modern with a rain shower. Although the shower wasnt very powerful, it was nice and hot. Loved the nespresso coffee in reception and the staff were really helpful. We were on the top floor so no street noise. Would highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very good central location, very good options for eating, shopping. Shame there was no drop of location, but understand as its a pedestrianised road, as would make it easier for elderly guest, - but overall a good location/stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Was a great stay and we will be returning.
Stayed 1 night in Aug 2025

10/10 Excellent

Zachary

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was clean and in good location
Stayed 1 night in Aug 2025

10/10 Excellent

Duane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Citadines was in the perfect location for our stay, shopping, dinning, touring, and even parking wasn't bad, after I figured out that the St John mall parking was close by, little costly, $L27 for 3 days.👍
Stayed 2 nights in Aug 2025

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very central to restaurants and the city center square, as well as the main rail station and lots of attractions. It was clean and the staff were friendly.
Stayed 1 night in Aug 2025

8/10 Good

Sau Yin

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Friendly staff. Enter through the door under the sign and take the elevator up one floor. Our room was really spacious with a washer and dryer!
Stayed 1 night in Aug 2025

10/10 Excellent

robert

Liked: Cleanliness, room comfort
Very helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Ola

Traveled with family
Liked: Cleanliness, room comfort

nice n homey

its good. we loved it. maybe put toothpaste in the room.
Stayed 1 night in Aug 2025

6/10 Okay

helen

Liked: Cleanliness
Kettle broken and dangerous, had to ask for a new one. Lots of noise at night, Staff were helpful .
Stayed 3 nights in Aug 2025

8/10 Good

Kerry

Liked: Cleanliness, room comfort

Great location

Great location in centre of Liverpool, clean and comfortable, kitchenette is small but got everything you need for a short stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Citadines Liverpool is excellent value for money and perfectly situated near everything one could want on a first visit to Liverpool. Thank you!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, room comfort
Elizabeth from the Citadines was vey welcoming , provided a lot of information and even answered questions respectfully. A big Thank you to her .
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice apartments that worked for our family. Incredibly central location in the heart of Liverpool. While it can be quite noisy outside, the noise was completely blocked out in the apartment building. Would stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025