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Dream Apartments Water Street

Property class: 4
4-star hotel near Royal Albert Dock

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Photo gallery for Dream Apartments Water Street

Room
Front of property
Living room
Private kitchen
Private kitchen

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
8 Water Street, Liverpool, ENG, L2 8TD
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Place, Royal Albert Dock
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Coffee/tea maker, fridge, microwave, oven

Apartment, 1 Bedroom

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Coffee/tea maker, fridge, microwave, oven

Apartment, 2 Bedrooms

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds
  • Free WiFi

View all photos for Superior Two Bedroom Apartment

Coffee/tea maker, fridge, microwave, oven

Superior Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Liverpool

City center retreat .Within a 10-minute walk of this Liverpool hotel, you'll find Liverpool ONE and Liverpool Pier Head Ferry Terminal. Also, Royal Albert Dock is within half a mile (1 km) and Anfield Stadium is within 3 miles (5 km).

What's nearby

  • Royal Liver Building - 5 min walk - 0.3 miles
  • Liverpool ONE - 5 min walk - 0.3 miles
  • Cavern Club - 6 min walk - 0.4 miles
  • Royal Albert Dock - 9 min walk - 0.5 miles
  • The Beatles Story Museum - 14 min walk - 0.8 miles

Getting around

  • Liverpool James Street Station - 5 min walk
  • John Lennon Airport (LPL) - 29 min drive

Restaurants

  • ‪The Coffee - ‬1 min walk
  • ‪VU Bar - ‬3 min walk
  • ‪The Cavern Club - ‬6 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬4 min walk

About this property

Dream Apartments Water Street

4-star hotel near Royal Albert Dock
Dream Apartments Water Street offers its guests a 24-hour fitness center, tour/ticket assistance, and concierge services. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Dream Apartments Water Street also features complimentary newspapers in the lobby, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Liverpool hotel is smoke free.

  • 50 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
Dream Apartments Water Street offers 50 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 15 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 15 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: GBP 11 per person

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Heating
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Self parking fee: GBP 15 per day
  • Nearby parking fee: GBP 15.00 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

Property is also known as

Dream Apartments Water Street Apartment Liverpool
Dream Apartments Water Street Apartment
Dream Apartments Water Street Liverpool
Dream s Water
Dream Apartments Water Street Hotel
Dream Apartments Water Street Liverpool
Dream Apartments Water Street Hotel Liverpool

Frequently asked questions

How close is Dream Apartments Water Street to the airport?

Dream Apartments Water Street is 9.2 mi (29-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

Does Dream Apartments Water Street have an airport shuttle?

Dream Apartments Water Street offers an airport shuttle 24 hours a day, on request, for a charge of GBP 30 per vehicle, one-way.

How close is Dream Apartments Water Street to the beach?

This hotel is 5.2 mi (11-min drive) from Crosby Beach and 6.9 mi (13-min drive) from Blundellsands Beach. Don't forget your sunscreen!

Does Dream Apartments Water Street offer free breakfast?

Free breakfast isn’t provided at Dream Apartments Water Street, but full breakfast is offered for a fee of GBP 11.00 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Dream Apartments Water Street?

No, there is no casino at this hotel, but Grosvenor Casino Liverpool (3-min drive) and Mecca Bingo (10-min drive) are nearby.

What time is check-in at Dream Apartments Water Street?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Dream Apartments Water Street?

Free parking is not available at this hotel. Self parking is available for GBP 15 per day.

Does Dream Apartments Water Street have a pool?

Dream Apartments Water Street does not have a pool.

Does Dream Apartments Water Street have a spa?

There are no spa services available at this hotel.

How close is Dream Apartments Water Street to downtown Liverpool?

Dream Apartments Water Street is 0.1 mi away from Liverpool.

Dream Apartments Water Street Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 148 reviews
Rating 8 - Good. 48 out of 148 reviews
Rating 6 - Okay. 14 out of 148 reviews
Rating 4 - Poor. 17 out of 148 reviews
Rating 2 - Terrible. 17 out of 148 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Not open yet

It wasn't open and we were moved to another hotel.
Stayed 4 nights in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front office manager Nicky very helpful and attentive to customer needs. I have stayed at Dream numerous times and
Stayed 1 night in Sep 2020
Verified review

4/10 Poor

Davina

Disliked: Cleanliness, room comfort

iverpoil

Arrived at their apartments to sit there for more than an hour and wait for the apartment to get cleaned after coming inside the apartment the apartment stunk of fish and after you use the sink it’s stunk of sewers?Where we was waiting for the room to get finished we was screamed at by homeless people outside? We asked for a two bedroom apartment one of the bedroom didn’t even have doors on it? But apart from that it was okay very good location.
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay at DReam Water Street

Apartment was really nice and clean and well situated for everything we wanted to do. Only problems we had were; no instructions for the hob (which locked itself!) and it took talking to 2 people before we got that resolved;towel rail in bathroom didn't work which we didn't get resolved. Minor problems though which would not stop us staying there again. Reception is not manned till 11.30am so if planning to leave luggage when checking out be aware of that.
Stayed 3 nights in Feb 2020
Verified review

2/10 Terrible

Karol

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Look elsewhere

Check in person had little idea about the process or property. Was charged 20 for offsite parking. When I finally found it huge sign says “hotel parking 9$” best part, printed voucher useless since machine only and had to pay another 22 to get my car out. Empty hotel middle of the week was given room right on the floor level with construction by my window starting 8am. Wish I stayed elsewhere. Sent email to manager regarding parking refund and only received an apology. Booo
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hopeless!

Horrible! We would not recommend anyone to even put their foot into this place! We were a family of 5 staying there for 5 nights, and we all got a heavy breath because of mold and damp inside the apartment. All sills had ponds of water and mold and the problem got worse day by day during our stay. All in all an extremely bad experience. To increase our frustration even more, the manager did not refund an agreed discount to compensate for our stay at Dream Apartments, Water Street, Liverpool. Everybody considering staying there: Stay away!!!!!"
Stayed 5 nights in Oct 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Anything but ‘Dream Apartments’ during our stay.

From checking in to checking out we faced disappointment. We queued for half an hour to check in with our two young children. The reception had a foul sewage smell and litter scattered on the carpet. Two male members of staff were behind the reception desk, I presume they were maintenance guys as they wore the company logo on the jacket. One of the men had no care but to swear infront of customers Including my two young children on how f@&/n thirsty he was. After queuing for what seemed a lifetime at 3:10pm our room wasn’t ready and was told to return in 20minutes. We retuned at 3:47 only for it still not to be ready. We agreed that if we could just drop our bags we’d return later. The corridors were very untidy with bags of unwashed sheets left on the corridor. Our room was cold and decided to put on the heating only to find the heater rested against a wall. (The wall bracket was broken) We also found a dirty mess of food and hair behind it. Our bedroom light wasn’t working. Was promised four twin beds, we had 2 twin beds an 1 very small double. There was also a sewage smell in the shower. We were unable to watch tv as there were no batteries in the remote control. We will not be recommending The Dream Apartments to anyone as it was far from what was advertised
The reception area
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
房間比較大，但冬天沖涼就要快沖，不可以連續一個一個接住沖涼，因為到第二個沖涼沖到一半就開始變凍水，真的好凍。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
All apartments not in one building so have to walk 10 minutes up street with suitcase, 250 pound security deposit taken off your card is a bit high. Apartment was lovely though
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing stay

An overall disappointing stay, will definitely never stay here again and will not recommend to anyone!
A supposedly clean towel that we found in our room!
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Mr S J Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building has areas that are under construction, the lift is not available, and there was only 1 mirror in one of the bedrooms. A mirror in the bathroom would be advantageous
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Lovely well equipped apartments in an excellent location within walking distance to all attractions
Stayed 3 nights in Nov 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Ved ankomst blev vi opkrævet £25 ekstra for at den tredje person i familien måtte sove i lejligheden selvom vi allerede havde bestilt et tre personers rum og betalt for alle tre. Receptionisten sagde at vi godt nok havde betalt for tre personer, men vi skulle betale hvis den tredje også skulle sove der, hvilket ikke nogen som helst mening giver. Man kan jo heller ikke betale for tre personer på et fly, men når man står og skal boarde så beder de om ekstra penge for at den tredje person også kan få et sæde ombord på flyet.. Vi endte dog med at betale, og dette bar sengen som vi havde betalt £25 ekstra for at få sat ind på værelset åbenbart..
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Mervin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not a dream apartment!

It was overall a disappointing stay. The hotel did not fulfil its advertised responsibility - I booked and paid more for a room with city view but there was’t such a room when i checked in. The check-in procedure was disappointing too - i was moved twice to get a room that would somewhat meet my booking requirement. All this took 2 hours to complete; and the reason for moving me the first time round was ludicrous viz. they claimed the assigned room had leakage issue but we were shocked to see another group stayed in the same first room the next day. While i was given a bigger room than what I had booked, presumably as a compensation, the room was not ready in that there missing lamp in the living room, no carpet, the second bathroom had water pressure issue thus rendered it usable; Imagined a family relying on one bathroom for the duration of a 5-day stay. More shockingly, the hotel was still under renovation and would by any definition be deemed unsuitable for human stay because of the dangling cables, dust, water leakages, paint smell and many other issues which i will not mentioned here. The dust condition had triggered sinusitis among all of us. There was also no lift, hotel guests would have to lugged all their luggages up to as high as 5 floors. Even though room cleaning service would be provided for guests who stay minimally 5 days, our room were not cleaned at all. Worst, there is no phone In the room, guest would have to walk to the reception get the hotel attention
Water seepage along the toilet wall
Water mark on the floor due to water seepage
Toilet ceiling show signs of water seepage
No mirror in the bathroom
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream apartments Liverpool

I booked a 2 bed apartment for a Halloween ferry party in Liverpool, had 2 confirmations for such, then a third for a 1 bed apartment, called and emailed, no response, so rang the night before and they rang back, got the 1 bed changed back to a 2 bed, that was fine, traffic was a nightmare, however the postcode given was for their other apartments, so after changing in their toilets for the party had to make our way to ferry, passed our apartment, dropped our stuff and ran to ferry, now all this was bad, however when we got back, the apartment was exactly what we needed, had it’s few faults, shower loose, a bedroom heater not working, but is exactly what I wanted, large, we’ll equipped and warm, clean and nicely decorated, for the price of 1 hotel bedroom, I will be looking to these again when in town. 9/10
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

anouar

Disliked: Cleanliness, staff & service

Appart hôtel à éviter !

Nous sommes arrivés à 15h, notre chambre n’étais pas prête alors que nous devions la récupérer à 15h, mais nous avons quand même fait l’enregistrement, avec un surplus de 25£ pour un cinquième lit, nous remarquerons plus tard que le tarif inscrit dans la chambre est de 20£ pour un 5eme lit, ensuite nous proposons de revenir 1h plus tard, à notre retour nous faisons face à une autre personne à l’accueil qui nous demande si l’on peut revenir 1h plus tard car notre chambre n’est pas encore nettoyé, je lui réponds que non car nous restons seulement une nuit et il est déjà 17h ! S’en suit de longues conversations où il nous explique de bonne foi qu’il n’y peut rien la chambre n’est pas nettoyé, je lui réponds aussi de bonne foi que ce n’est pas mon problème. Entre temps Notre chambre a changer 2 fois de numéro pour revenir sur le numéro que nous devions avoir dès le début ! Bref ce fut une horreur ! Cette appart’hotel est à éviter absolument ! Nous avons perdu énormément de temps alors que notre voyage était très court, seulement 1 nuit. De plus le linge sale est dans le couloir à proximité des chambres ! le personnel est plutôt accueillant mais la gestion de cette hôtel est une horreur ! Je n’y remettrais plus jamais les pieds dedans !
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good until something goes wrong.

Given one bedroom apartment instead of two bed for first night of our two night stay. Still awaiting partial refund for this nearly one week later. Apartments are nice and reception staff were helpful and polite, but if anything goes wrong communication from management is poor.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Well equipped and spacious apartment. Great location close to all amenities.
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I liked the size of the apartment it was tidy, I was very disappointed that there was no internet the the first night, I paid £40 for a party pack it wasn’t worth £40 i left on Thursday and they still have not released my deposit I was told it would be done straight away
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liverpool Dream

Location of these apartments, walking distance to attractions in Liverpool. The apartment was spacious, clean and well equipped. The staff friendly and obliging. Parking proved a bit challenging.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Flat was lovely.vspotlessly clean. Just disappointed we were not staying for longer. Will definitely book again. Staff were friendly and helpful. Excellent location.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place, but no elevator

The place was wonderful the bad part was that they did not have an elevator. So we had to bring a lot of baggage 4 floors. Not fun at all. Other then that was a wonderful place.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Valmir Roberto

Liked: Cleanliness, property conditions & facilities, room comfort

Bom apartamento, serviço deixa à desejar.

Ao chegarmos pedi informações sobre o café da manhã e fui informado que seria servido no apartamento, mas não foi servido nenhum dia (estava incluído na diária). Não tem elevador( isso eles avisam) e nem carregador para a bagagem. O apartamento é muito bom mas o serviço é fraco.
Stayed 5 nights in Sep 2019
Verified review

6/10 Okay

Tuva

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice room and good beds, but there was absolutely no ventilation in our room, and there were no windows that could be opened. The humidity and lack of air got worse and worse during our three days stay. The receptionist was not helpful at all when we addressed this problem. It seemed like she did not believe us. We will never consider staying here again, and we will not recommend this place to anyone based on our experience. The bad service at the reception when we tried to get help with the lack of ventilation was the biggest problem. With so many good hotels in Liverpool, you will surely find a better place.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, spacious apartment with all the amenities. Although I did notice there was a lack of mirrors. There wasn’t any mirrors in the bathroom or en suite, only one in one of the bedrooms within the apartment. Very clean although noted and appreciate work was being taken out externally and internally in the apartment building. Very dusty and unclean windows but overall a fantastic stay and would definitely return!
Stayed 2 nights in Aug 2019