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"Nice place but way too much noise from the people’s wo work at the reception. So sad the lady’s who made breakfast and also clean room are the best. ... " More

By a verified traveler on Tue 23 Jan 2018

Hotel Description

4-star B&B perfect for exploring Lisbon

City center retreat

With a stay at this Chiado B&B, you'll be steps from Carmo Convent and Bertrand. Fado in Chiado and Camoes Square are also within half a mile (1 km).

Free breakfast

This bed & breakfast doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the laundry service and airport shuttle. A terrace, a library, and luggage storage are also on offer.

Free WiFi, flat-screen TVs

The 9 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs come with cable channels, and other amenities include hair dryers and safes.

Junior Suite (Premium)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$159* Per night/room Oct 24 - Oct 25

City Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Dear Lisbon – Bordalo Palace Chiado ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Dear Lisbon – Bordalo Palace Chiado

Everyone (1)
3 out of 5

Too much noise

Nice place but way too much noise from the people’s wo work at the reception. So sad the lady’s who made breakfast and also clean room are the best.

Posted by on Jan 23, 2018

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Comment from Hotel Management

Mar 10, 2018 by Teresa

Dear Guest, Thank you for your comments. Regarding the noise in the reception we are terrebly sorry for that, we spoke to all receptionists in order to let them know that they have to try to minimaze it. Regarding the girls at breakfast and rooms, as you noticed we are a small house for that reson every one has to be able to do everything meaning that it´s not only the girls from the housekeepping that are serving breakfast, but every one from our team. Despite all that you have reported we hope that you have enjoyed your stay with us and also hope to welcome you at our house for your next stay in Lisbon. Warm regards, Teresa

About the Dear Lisbon – Bordalo Palace Chiado

Location LARGO RAFAEL BORDALO PINHEIRO , 31, Lisbon, 1200-108

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Dear Lisbon – Bordalo Palace Chiado. This 4-star Lisbon bed & breakfast is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rossio Station (0.6 km / 0.4 mi)
  • Metro station: Chiado Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Dear Lisbon – Bordalo Palace Chiado offers 9 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Shower
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 8:00 AM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 1:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 1:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • No elevators
  • Property Registry Number - 7045-4376-1487
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Dear Lisbon Bordalo Palace Chiado B&B Lisbon
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  • Bed & breakfast Dear Lisbon – Bordalo Palace Chiado
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.