6/10 Okay
Adrienne
Mar 18, 2025
Wonderful staff, disappointing room
Ten stars for the staff all of whom were super friendly and helpful. Special shout out to the people working in the bar/restaurant Sunday afternoon/evening. They were both so nice! Also the gentleman who checked me out of my room early Monday morning. Unfortunately the room was disappointing. The windows were tiny and faced another building which made me feel claustrophobic. The room temperature was too warm and there was no guidance on how to adjust the temperature. There were numerous stains on the carpet and some of the glassware had a grey residue on it (not unclean, likely soap residue). On the upside the towels were very soft and luxurious and the welcome pastel de nata, welcome drink and parting gift were all very nice touches. This was my third stay in Lisbon but not my favorite hotel. While I wouldn’t refuse to stay here again I’d definitely upgrade to a room with a view which would be more expensive. Also the neighborhood , while convenient, was super touristy. Lovely views from the restaurant though!
Adrienne
Stayed 1 night in Mar 2025