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4.4 out of 5

"We’ve stayed here many times, and have always enjoyed its many amenities. This time we had a small health emergency that prevented us from getting our ... " More

By a verified traveler on Mon 27 Nov 2023

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Hotel Description

Beachfront hotel near Nawiliwili Harbor

On the beach

Within a 10-minute walk of the hotel, you'll find Kalapaki Beach and Nawiliwili Bay. The Ocean Course at Hokuala and Nawiliwili Harbor are also within 2 miles (3 km).

Poolside dining

A full-service spa, 4 restaurants, and 5 spa tubs are all featured at this smoke-free hotel. Dine at the beachfront restaurant and relax with free beach cabanas. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free airport shuttle.

Room, 1 King Bed (Garden View)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$399* Per night/room Mar 25 - Mar 26

Room, 2 Queen Beds (Preferred Ocean View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Preferred Ocean View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Pool View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Royal Sonesta Kaua'i Resort Lihue ratings based on 34 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Royal Sonesta Kaua'i Resort Lihue

Everyone (14) Couples (10) Family (8)
5 out of 5
We’ve stayed here many times, and have always enjoyed its many amenities. This time we had a small health emergency that prevented us from getting our flight home, and the front desk wonderful in allowing us early morning checkin so we wouldn’t have to wait until 4 pm without anywhere to recover. It was such a relief!

Posted by , from ROSS on Nov 27, 2023

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Comment from Hotel Management

Nov 29, 2023 by D'Anne A

Aloha Lynne,We hope everything is well and we are glad that we could accommodate you as much as we could during your time here. Happy Holidays and we hope to see again!Mahalo,D'Anne A.Front Desk Manager

5 out of 5

Posted by on Oct 12, 2023

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Comment from Hotel Management

Nov 6, 2023 by D'Anne A

Aloha Donald,Thank you for your 5 star review! We really appreciate your review and it was great to have you as a as a guest here at the Royal Sonesta Kauai Resort. We look forward to having you again soon.Mahalo,D'Anne A.Front Desk Manager

5 out of 5
Beautiful gardens and grounds!

Posted by , from PROVO on Sep 27, 2023

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Comment from Hotel Management

Oct 1, 2023 by D'Anne A

Aloha Hilary,We are glad you enjoyed the gardens around our property and we hope tp see you again in the future!Mahalo,D'Anne A.Front Desk Manager

5 out of 5

Posted by , from BEVERLY HILLS on Aug 15, 2023

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Comment from Hotel Management

Sep 5, 2023 by D'Anne A

Aloha RUN,Thank you for the 5 star review, if you have any additional feedback you would like to share please do not hesitate to contact us,Mahalo,D'Anne A.Front Desk Manager

5 out of 5

Posted by on Jul 19, 2023

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Comment from Hotel Management

Jul 22, 2023 by D

Aloha Stephen,Thank you for your 5 star review, if you have any additional feedback or questions please do not hesitate to contact us.Mahalo,D'Anne Aguinaldo

4 out of 5
I loved this property, I would definitely stay here again. That being said, there is a $30 per day charge for parking. This is kind of steep considering that there were only two parking lots to park in that had very small spaces. One lot was very close to the building our room was located in BUT the problem is that locals and surfers come to that lot and park to use the beach so there was never any parking for us, who are paying $30 a day and would like to park next to our room. The resort should police these cars as the lot is small and if I have to pay that rate, I don’t want to park clear across the property. Some of the resort was under construction at the moment but it was still kept very clean and safe and was not a bother while staying on property. Overall I give it a 4/5 only due to the parking/cost to park.

Posted by on Jun 28, 2023

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Comment from Hotel Management

Jul 5, 2023 by Hannah T.

Thank you for taking the time to share your feedback Michelle! We do understand the preference of parking in our smaller lot closer to the beach instead of our main lot located at a further distance. Unfortunately it is also required by Hawaii law to allow beach access parking to our public beach. We are glad you were able to enjoy the rest of your stay and look forward to hosting you here again. Mahalo!

4 out of 5
Everything was great except the food. The restaurants on this property have the poorest quality food I’ve ever had on vacation.

Posted by on May 29, 2023

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Comment from Hotel Management

May 30, 2023 by Jaykob N-Young

Aloha Jessica,Mahalo for taking the time to share your experience regarding your recent stay.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with the food choices at the Royal Sonesta Kaua'i Resort Lihue .If you have any additional comments or feedback to help us improve, please do not hesitate to contact us.Mahalo,

5 out of 5
Only negative was that property was under construction, and they were working on the elevator outside our room which was very loud one of the days we were there. Thankfully, we were gone most of the day. One other small issue was that of the five hot tubs, three must be accessed by swimming to them through the pool. Of course, the ones that had direct access were full both nights we were there. The staff was friendly, and check in and check out were very quick. I would definitely stay here again after the construction is completed because it is a lovely property in a convenient location with a beautiful beach!

Posted by on May 23, 2023

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Comment from Hotel Management

May 26, 2023 by Jaykob N-Young

Aloha Vicki,Mahalo for taking the time to share your experience regarding your recent stay with us.We apologize for any inconvenience caused by our renovations, however, we appreciate your time and patience regarding this matter.We wish you the best and hope we can serve you again the future. Mahalo.

4 out of 5
So many flights land at noonish and check in is 4PM. They use that fact to upsell you into a room upgrade that is magically "available immediately" rather than the room you booked which you must wait 4 hours before you can check in. Smelled like a scam. The poolside restaurant is no longer open for dinner. Pretty inconvenient.

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 24, 2022 by Royal Sonesta Kaua'i Resort

Aloha, Thank you for sharing your thoughts with us. Feedback like yours is very valuable in our effort to continue to improve on the guest experience. We do have many dining options, both at the Resort and at our outlets. We hope to see you again and to improve on your experience!

5 out of 5
Great location, beach, pool and staff.

Posted by , from BOISE on Jun 5, 2022

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Comment from Hotel Management

Jun 12, 2022 by Royal Sonesta Kauai Resort

Aloha! Thank you for staying with us! We're glad you enjoyed your stay and thank you for your feedback.

About the The Royal Sonesta Kaua'i Resort Lihue

Location 3610 Rice Street, Lihue, HI 96766

All-inclusive Details

  • Gratuities not included

Property Features

The Royal Sonesta Kaua'i Resort Lihue offers its guests a full-service spa, 5 spa tubs, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 27758 square feet (2579 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the business-friendly The Royal Sonesta Kaua'i Resort Lihue. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This Lihue hotel is smoke free.

  • 356 guestrooms or units
  • 10 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 27758 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 1986
  • Deli
  • Cabanas on the beach (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Wireless internet access

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Royal Sonesta Kaua'i Resort Lihue offers 356 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lihue hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

  • Separate bedroom
  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Kukui’s On Kalapaki Beach - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Aupaka Terrace - This poolside coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Duke's Kauai - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cafe Portofino - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

5 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Kayaking nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Alexander Day Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Royal Sonesta Kaua'i Resort Lihue offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W89793163-01

This property accepts credit cards and cash

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is W89793163-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. The property is professionally cleaned.

  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • No rollaway/extra beds available
  • Children stay free
  • State tax ID - W89793163-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.54 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 32.95 per person
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per day (rates may vary)
  • Self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.