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Best Western Plus Montezuma Inn & Suites

2.5-star property
2020 N Grand Avenue, Las Vegas, NM 1-855-201-7819
4.6 out of 5
Exceptional!
See all 19 travelocity Reviews

"Shower head was difficult to figure out. Never thought I'd state this in a hotel review but the water pressure was too extreme! Almost blew me out ... " More

By a verified traveler on Thu 26 Aug 2021

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Hotel Description

Las Vegas hotel in East Las Vegas area

East Las Vegas stay

Your stay at this East Las Vegas hotel places you within 2 miles (3 km) of Gene Torres Golf Course and City of Las Vegas Museum. New Mexico Highlands University and Santa Fe Trail Interpretive Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Nov 4 - Nov 5

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Montezuma Inn & Suites ratings based on 19 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Montezuma Inn & Suites

Everyone (7) Couples (3) Family (4)
5 out of 5

Posted by on Sep 16, 2021

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5 out of 5
Shower head was difficult to figure out. Never thought I'd state this in a hotel review but the water pressure was too extreme! Almost blew me out of the shower. Bed was very lumpy. Best part was how quiet it was.

Posted by on Aug 26, 2021

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Comment from Hotel Management

Sep 14, 2021 by General Manager

Thank you for your review

5 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 27, 2021 by General Manager

Thank you for your review.

5 out of 5
I liked the hot breakfast which was made even more delicious by the fresh green chili on my eggs! The beds were comfortable and the bathroom was spacious. Very friendly and helpful staff.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 4, 2021 by GM

Thank you for your review.

5 out of 5
Unlike the property in Las Vegas, NM, this Best Western was outstanding. Well equipped and excellent staff. AND breakfast was wonderful!

Posted by on May 11, 2021

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Comment from Hotel Management

May 28, 2021 by Gm

Thank you for your review and comments.

5 out of 5
Good service, very friendly, clean, quiet. Pool CV losed and sack breakfast due to covid

Posted by on Apr 3, 2021

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Comment from Hotel Management

May 28, 2021 by GM

Thank you for your comments and understanding with COVID restrictions.

5 out of 5
Love the red chili at breakfast! It’s a very safe environment

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 21, 2019 by GM

Thank you for your review.

5 out of 5
The family had a great time swimming and enjoyed the sauna and hot tub.

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 26, 2019 by Assistant Manager

Thank You

4 out of 5
We stayed at the same motel in 2018. Booked again in 2019. The breakfast selection in 2019 was discernably poorer in 2019. Was not satisfied. They appear to be trying to save $.

Posted by on Aug 5, 2019

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4 out of 5
The breakfast room was too small for the size of the motel and the food layout was not well thought out. Swimming pool looked good.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Aug 2, 2019 by GM

Thank you for your review. The breakfast room is not normally that busy all at once. We had a large sports team in during your stay.

About the Best Western Plus Montezuma Inn & Suites

Location 2020 N Grand Avenue, Las Vegas, NM 87701

Property Features

As a guest of Best Western Plus Montezuma Inn & Suites, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. You can enjoy a drink at the pool bar. Free breakfast is available. WiFi is free in public spaces. There's an onsite business center. Multilingual staff, ski storage, and concierge services are also featured at the business-friendly Best Western Plus Montezuma Inn & Suites. Free self parking is available. This Las Vegas hotel is smoke free.

  • 67 guestrooms or units
  • Full breakfast (free)
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Las Vegas Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Montezuma Inn & Suites offers 67 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Las Vegas hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Montezuma Inn
  • Best Western Plus Montezuma
  • Best Western Plus Montezuma Inn
  • Best Western Plus Montezuma Inn Las Vegas
  • Best Western Plus Montezuma Las Vegas
  • Best Western Plus Montezuma Inn Suites
  • Best Plus Montezuma & Suites
  • Best Western Plus Montezuma Inn & Suites Hotel
  • Best Western Plus Montezuma Inn & Suites Las Vegas
  • Best Western Plus Montezuma Inn & Suites Hotel Las Vegas

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.