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Comfort Inn Las Vegas New Mexico

2.5-star property
2500 N Grand Ave, Las Vegas, NM 1-855-201-7819

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3.7 out of 5
Good!
See all 9 Travelocity Reviews

"Our room could use a through cleaning! Seems like it had a quick wipe down, but overall our room was pretty nice. The breakfast was nice! 😊 " More

By a verified traveler on Mon 28 Jun 2021

Points Of Interest

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Hotel Description

Las Vegas hotel in East Las Vegas area

In Las Vegas

Your stay at this East Las Vegas hotel places you within 3 miles (5 km) of Gene Torres Golf Course and City of Las Vegas Museum. Also, New Mexico Highlands University is within 3 miles (5 km) and Storrie Lake State Park is within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free train station pick-up. Enjoy the spa tub and free buffet breakfast each morning.

Free Internet, comfy beds

The 97 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with cable channels, and other amenities include microwaves and premium bedding.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Aug 8 - Aug 9

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Las Vegas New Mexico ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Las Vegas New Mexico

Everyone (6) Couples (1)
4 out of 5
Our room could use a through cleaning! Seems like it had a quick wipe down, but overall our room was pretty nice. The breakfast was nice! 😊

Posted by on Jun 28, 2021

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5 out of 5

Posted by on Sep 19, 2018

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Comment from Hotel Management

Oct 26, 2018 by Manager

The staff and I are very happy to hear that enjoyed your stay here at the Comfort inn! I have shared your positive feedback with the staff, to show them that their hard work, and dedication is noticed and appreciated. I hope that on your next visit, you chose to stay with us again. If there is any further suggestion that you would like to share with us, I would love to hear them. We really value our guest and want nothing but to make you feel like at home! Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Las Vegas.

5 out of 5
The tombs where nice and clean. The lady in the front was super friendly and helpful. The lady at the breakfast was very nice.

Posted by on Jan 17, 2018

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Comment from Hotel Management

Jan 30, 2018 by Assistant Manager

Thank you for such a wonderful review. We are pleased to hear that you enjoyed your stay and cant wait to see you again

1 out of 5

Noisy

I reserved a room for my son--who had traveled to visit us. The noise was so bad--construction workers--slamming door and making all kinds of noise. He told lady at the desk--she could of cared less. Finally he left at 10:00 p.m. He had to continue driving when he was exhausted. Will never stay here again. We had used this place before on trips between Colorado and Arizona---NO MORE !!

Posted by , from Arizona on Dec 29, 2016

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2 out of 5

Good location near interstate 25

Pros: Convenient location
Cons: Better control of keys Room was not very clean The bathroom door had no working latch
While we were sleeping someone entered our room with a key card, apologized for waking us and left immediately. I reported the incident to desk attendant, but have heard no response. The TV spontaneously turned on at 3 AM.

Posted by , from Peoria, AZ on Dec 1, 2016

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5 out of 5

Very convenient right off the Highway.

Joy at the front desk was amazing and very helpful. We enjoyed our stay here.

Posted by , from NM on Jan 23, 2016

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Comment from Hotel Management

May 27, 2016 by andrea

Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI Front Desk Manager Comfort Inn 5054251100

3 out of 5

Decent hotel

Bed was comfortable and clean. Needs to be updated. Chairs stained. plugs keep falling out if electrical outlets.

Posted by , from NM on Jun 19, 2015

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Comment from Hotel Management

May 27, 2016 by andrea

Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4 out of 5

Nice hotel

I had to ask for another room because of smoke odor. Although I am a smoker, I do not smoke inside, and the odor in the first room was very strong.However, the staff was very friendly and helpful, except for the young lady who checked me out on 06/11/2006 I did check out the breakfast late, and there was still lots of choice at 0845. I only got coffee, but it was very good. The rooms were very clean, and I felt comfortable during my three day stay. I am a long time traveler, and have been across the country many times and back. This is a good hotel!

Posted by on Jul 8, 2006

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Comment from Hotel Management

Mar 7, 2015 by ComfortGM

We appreciated your stay back in 2006 and appreciate you still in 2015! We hope we will see you again soon to impress you with the renovations and improvements we have made!

4 out of 5

Family Vacation

The managers at this hotel were great and the only reason I marked low for the room is that they have a policy that if you are traveling with your dog you automatically get a smoking room which frankly made me and my family a little sick. We ended up finding a store to purchase Fabreze and other good smelling stuff to try to combat the smoke odor. The pool is really small but my son enjoyed it. Their breakfast was the best on the whole trip, we traveled 12 states in 12 days so that is saying something!

Posted by on Jun 27, 2006

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Comment from Hotel Management

Mar 7, 2015 by ComfortGM

We are glad that you enjoyed your stay here with us back in 2006, but I would like you to know that our pet rooms are no long smoking rooms. We understand that needs are different and are happy to offer clean and fresh rooms for all our guests!

About the Comfort Inn Las Vegas New Mexico

Location 2500 N Grand Ave, Las Vegas, NM 87701

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn Las Vegas New Mexico offers its guests an indoor pool, a children's pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn Las Vegas New Mexico also features a vending machine, a fireplace in the lobby, and a convenience store. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn Las Vegas New Mexico was completed in August 2018. Smoking is allowed in designated areas at this Las Vegas hotel.

  • 97 guestrooms or units
  • 2 levels
  • Built in 1991
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Santa Fe Municipal Airport (SAF) (123.3 km / 76.6 mi)
  • Train station: Las Vegas Station (4.4 km / 2.7 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Inn Las Vegas New Mexico offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Las Vegas
  • Comfort Inn Las Vegas
  • Comfort Inn Las Vegas Hotel
  • Comfort Inn Airport Hotel Las Vegas
  • Comfort Inn Las Vegas Hotel
  • Comfort Inn Las Vegas Las Vegas
  • Comfort Inn Las Vegas Hotel Las Vegas
  • Comfort Inn Las Vegas
  • Comfort Las Vegas New Mexico
  • Comfort Inn Las Vegas New Mexico Hotel
  • Comfort Inn Las Vegas New Mexico Las Vegas
  • Comfort Inn Las Vegas New Mexico Hotel Las Vegas

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Comfort Inn Las Vegas New Mexico.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.