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4.5 out of 5

"Good room size. Great breakfast wonderful front desk service " More

By a verified traveler on Sat 27 Feb 2021

Hotel Description

Enjoy the indoor pool at this 3.5-star Laredo hotel

Close to airport

You'll find Mall Del Norte and Imaginarium of South Texas within 2 miles (3 km) of this hotel. Laredo Little Theatre and Laredo Medical Center are also within 3 miles (5 km).

Renovated in 2015

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and free perks like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 154 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.

Suite, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$120* Per night/room Oct 10 - Oct 11

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two b/r two bath suite non smoking

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Two double beds non smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites Laredo ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Laredo

Everyone (6) Couples (1) Family (5)
5 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 6, 2021 by Marco Verastegui

I also want to thank you for not only taking the time to fill out our survey but for also giving such high marks. These surveys really help us keep a pulse of how we are performing for our guests. Once again I thank you and we do hope that you return soon to the Embassy Suites, Laredo Texas.

5 out of 5
Good room size. Great breakfast wonderful front desk service

Posted by on Feb 27, 2021

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Comment from Hotel Management

Mar 9, 2021 by Marco Verastegui

As a Hilton Honors member you are our top priority, so I want to thank you for not only taking the time to fill out our survey for giving such high marks and writing down such nice words about your stay, as they are very much appreciated. Once again I thank you and we do hope that you return soon to the Embassy Suites, Laredo Texas.

5 out of 5
Loved it, The place was super clean, smells super good, and is beautiful!!

Posted by on Jan 5, 2021

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4 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 28, 2020 by Marco Verastegui

I want to thank you for not only taking the time to fill out our survey but for also giving such high marks. These surveys really help us keep a pulse of how we are performing for our guests. Once again I thank you and we do hope that you return soon to the Embassy Suites, Laredo Texas.

4 out of 5
The rm is nice however the air conditioner is very noisy

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 6, 2020 by Natalie

Thank you for staying at Embassy Suites. We appreciate your feedback. Will pass this down to our engineering department to fix issue. We apologize for the inconvenience during your stay.

4 out of 5
The breakfast was excellent, as is typical of the Embassy Suites brand. However, the hotel can benefit from retraining of their staff to be more courteous and customer service oriented. I do understand that customer service skills is not a skill-set that everybody possesses or is well-suited for, however it is a critical component for encouraging customer loyalty. The hotel management staff at this particular location (Laredo) need to devote more time and resources towards the upkeep and maintenance of the hotel. This is a beautiful building and it is sad to see how poorly the focus is on its maintenance, as evidence by holes in the walls, faulty electrical outlets and lack of detailing inside the rooms. Cleanliness could be much.much better. However, after having stayed at several other hotel chains in Laredo, I have to say this is among the best with a distant separation.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by Natalie

Thank you for staying at Embassy Suites Hotel Laredo. We appreciate your feedback.

3 out of 5
It was hot. The room temperature would only go down to 68 but my travel alarm clock said it was 72 in my room. It was hot and sticky and uncomfortable;e

Posted by , from Texas on May 16, 2018

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5 out of 5
its was great the staff the room everything was perfect

Posted by on May 1, 2017

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5 out of 5

Bang for your Bucks.

The place was amazing. I only wish I would have stayed there for more than one night.

Posted by , from Brownsville Tx on Feb 20, 2017

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5 out of 5

Great hotel and service

Pros: Cleanliness, Staff, Happy Hour, Breakfast
Location: In the center of Laredo, Sopping mall right across the street.
Overall stay was great, everyone one on the staff was very accommodating. Kudos to Roel who took care of us during Happy hour and did a great job!

Posted by , from Mojica on Nov 1, 2015

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About the Embassy Suites Laredo

Location 110 Calle Del N, Laredo, TX 78041

Property Features

Embassy Suites Laredo offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3629 square feet (327 square meters). Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites Laredo. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. A complete renovation of Embassy Suites Laredo was completed in 2015. This 3.5-star Laredo hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 6 levels
  • 3629 sq ft of conference space
  • 327 sq m of conference space
  • Built in 2005
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Embassy Suites Laredo offers 154 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Laredo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Ambassador Steak House - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards

Hotel Names

  • Embassy Suites Hotel Laredo
  • Embassy Suites Laredo
  • Laredo Embassy Suites
  • Embassy Suites Laredo Hotel Laredo
  • Embassy Suites Laredo Hotel
  • Embassy Suites Laredo Hotel
  • Embassy Suites Laredo Laredo
  • Embassy Suites Laredo Hotel Laredo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.