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4.4 out of 5

"Good room size. Great breakfast wonderful front desk service " More

By a verified traveler on Sat 27 Feb 2021

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Hotel Description

Enjoy the indoor pool at this 3.5-star Laredo hotel

Close to airport

You'll be within half a mile (1 km) of Mall Del Norte and 2 miles (3 km) of Imaginarium of South Texas with a stay here. Rio Grande and Laredo Medical Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and free perks like buffet breakfast and free self parking.

Suite, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$134* Per night/room Dec 18 - Dec 19

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two b/r two bath suite non smoking

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Embassy Suites by Hilton Laredo ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Laredo

Everyone (5) Couples (1) Family (5)
5 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 6, 2021 by Marco Verastegui

I also want to thank you for not only taking the time to fill out our survey but for also giving such high marks. These surveys really help us keep a pulse of how we are performing for our guests. Once again I thank you and we do hope that you return soon to the Embassy Suites, Laredo Texas.

5 out of 5
Good room size. Great breakfast wonderful front desk service

Posted by on Feb 27, 2021

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Comment from Hotel Management

Mar 9, 2021 by Marco Verastegui

As a Hilton Honors member you are our top priority, so I want to thank you for not only taking the time to fill out our survey for giving such high marks and writing down such nice words about your stay, as they are very much appreciated. Once again I thank you and we do hope that you return soon to the Embassy Suites, Laredo Texas.

5 out of 5
Loved it, The place was super clean, smells super good, and is beautiful!!

Posted by on Jan 5, 2021

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4 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 28, 2020 by Marco Verastegui

I want to thank you for not only taking the time to fill out our survey but for also giving such high marks. These surveys really help us keep a pulse of how we are performing for our guests. Once again I thank you and we do hope that you return soon to the Embassy Suites, Laredo Texas.

4 out of 5
The rm is nice however the air conditioner is very noisy

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 6, 2020 by Natalie

Thank you for staying at Embassy Suites. We appreciate your feedback. Will pass this down to our engineering department to fix issue. We apologize for the inconvenience during your stay.

4 out of 5
The breakfast was excellent, as is typical of the Embassy Suites brand. However, the hotel can benefit from retraining of their staff to be more courteous and customer service oriented. I do understand that customer service skills is not a skill-set that everybody possesses or is well-suited for, however it is a critical component for encouraging customer loyalty. The hotel management staff at this particular location (Laredo) need to devote more time and resources towards the upkeep and maintenance of the hotel. This is a beautiful building and it is sad to see how poorly the focus is on its maintenance, as evidence by holes in the walls, faulty electrical outlets and lack of detailing inside the rooms. Cleanliness could be much.much better. However, after having stayed at several other hotel chains in Laredo, I have to say this is among the best with a distant separation.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by Natalie

Thank you for staying at Embassy Suites Hotel Laredo. We appreciate your feedback.

3 out of 5
It was hot. The room temperature would only go down to 68 but my travel alarm clock said it was 72 in my room. It was hot and sticky and uncomfortable;e

Posted by , from Texas on May 16, 2018

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5 out of 5
its was great the staff the room everything was perfect

Posted by on May 1, 2017

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5 out of 5

Bang for your Bucks.

The place was amazing. I only wish I would have stayed there for more than one night.

Posted by , from Brownsville Tx on Feb 20, 2017

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About the Embassy Suites by Hilton Laredo

Location 110 Calle Del N, Laredo, TX 78041

Property Features

Embassy Suites by Hilton Laredo offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5127 square feet (476 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Laredo also features multilingual staff, laundry facilities, and express check-out. An area shuttle within 1 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free. This 3.5-star Laredo hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 6 levels
  • 5127 sq ft of conference space
  • 476 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 1 miles
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Laredo offers 154 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Laredo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Separate bedroom
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Atrium Restaurant &Lounge - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Laredo
  • Embassy Suites Laredo
  • Laredo Embassy Suites
  • Embassy Suites Laredo Hotel Laredo
  • Embassy Suites Laredo Hotel
  • Embassy Suites Laredo
  • Embassy Suites by Hilton Laredo Hotel
  • Embassy Suites by Hilton Laredo Laredo
  • Embassy Suites by Hilton Laredo Hotel Laredo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.