Heart of Lakeland
You'll be within 3 miles (5 km) of Lakeside Village and 6 miles (10 km) of Polk Museum of Art with a stay here. RP Funding Center is within 6 miles (10 km) and Publix Field at Joker Marchant Stadium is within 9 miles (15 km).
This hotel features free WiFi in public areas, a computer station, and wedding services. Traveling on business? Take advantage of the conference center and conference space on site.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 168 guestrooms also offer free WiFi and living rooms. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and microwaves.
Oct 3, 2021 by Front Desk
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May 14, 2021 by Front Desk
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Feb 19, 2021 by Front Desk
We are sorry to hear about your experience. We try our best to accommodate our guests.
Apr 29, 2020 by Front Desk
Thank you for the feedback. You will have to speak with Travelocity to get the refund since the payment was done online through their website.
Mar 13, 2020 by Front Desk
Thank you for the feedback. We will work hard to address your concern.
Mar 5, 2020 by Front Desk
Jul 8, 2019 by Swan
Thank you for the feedback. Could we know when you did stay at our hotel?
Imperial Swan Hotel & Suites offers its guests complimentary use of a nearby fitness facility, an ATM, and a television in a common area. Event space at this hotel measures 7500 square feet (697 square meters) and includes a conference center. A computer station is on site and WiFi is free in public spaces. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 3-star Lakeland hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Imperial Swan Hotel & Suites offers 168 accommodations with coffee/tea makers and bathrobes. Accommodations offer separate living rooms. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. This Lakeland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 10:00 AM - 10:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.