"Hallways smelled like sewer on the fourth floor. The hot tub was not hot, barely warm " More
In Lake Placid
Within a 5-minute walk of this Lake Placid hotel, you'll find Mirror Lake and Lake Placid Winter Olympic Museum. Olympic Center and Lake Placid Club Golf Courses are also within half a mile (1 km).
Free shuttle, parking
The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Enjoy a meal from the restaurant and perks like free self parking and a free beach shuttle. Enjoy the outdoor tennis court and conveniences like a 24-hour front desk and laundry facilities.
Sep 27, 2022 by Laurie Reservations Manager
Thank you for the feedback. I do apologize for the issues you experienced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
May 2, 2022 by Laurie Reservations Manager
Thank you for the 5/5 rating. It is always a pleasure to have you stay with us and we look forward to your return!
Oct 3, 2021 by BBradford
Thank you for taking the time to provide feedback. I would like to start off by apologizing for our accommodations not meeting your expectations and for that I truly apologize. We hope that you were still able to have a nice stay with us here at the Crowne Plaza Lake Placid. Best Regards, Bethany Bradford Guest Service Manager
Sep 23, 2021 by Laurie Reservations Manager
Hello Thomas, We are happy to hear that you had a great stay and we appreciate you taking the time to submit a review. Thank you for choosing the Crowne Plaza Lake Placid!
Aug 25, 2021 by BBradford
Thank you for the wonderful review. We are delighted to read that you had a nice stay and that our central location suited you well during your visit! Thank you for choosing Crowne Plaza Lake Placid and we look forward to welcoming you back. Best Regards, Bethany Bradford Guest Service Manager
A private beach is featured. As a guest of Crowne Plaza Lake Placid, an IHG Hotel, you'll find an indoor pool, an outdoor tennis court, a spa tub, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Crowne Plaza Lake Placid, an IHG Hotel. Free self parking is available.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking
Crowne Plaza Lake Placid, an IHG Hotel offers 246 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lake Placid hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
MacKenzies Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.