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High Peaks Resort

4-star property
2384 Saranac Ave, Lake Placid, NY 1-855-201-7819

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3.9 out of 5
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See all 16 Travelocity Reviews

"Perfect location with access to everything needed to restaurants, shopping, all within walking distance. " More

By a verified traveler on Sun 14 Mar 2021

Points Of Interest

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Hotel Description

4-star beach hotel near Mirror Lake

Skiing getaway

Within 2 miles (3 km) of this Lake Placid hotel, you'll find Olympic Center and Mirror Lake. Cascade Cross Country Ski Center is within 6 miles (10 km) and High Falls Gorge is within 9 miles (15 km).

Full-service spa, indoor pool

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Enjoy the free ski shuttle and onsite ski passes. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, comfy beds

The 133 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Flat-screen TVs come with digital channels, and other amenities include free WiFi and coffee/tea makers.

Deluxe Room, 1 King Bed (Waterfront Collection King)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$219* Per night/room May 12 - May 13

Room, 2 Queen Beds (Resort)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds (Resort Accessible Two Queen Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds (Waterfront Two Queenbeds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Room, 1 King Bed (Resort)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Waterfront Collection Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

High Peaks Resort ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for High Peaks Resort

Everyone (12) Couples (2) Family (2)
5 out of 5
Perfect location with access to everything needed to restaurants, shopping, all within walking distance.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Apr 14, 2021 by Your Friends at High Peaks Resort

Greetings, Thank you! We are so pleased we can offer our guests easy access to the best of Lake Placid. We are pleased you enjoyed your visit and all Lake Placid has to offer. Warm Regards, Your Friends at High Peaks Resort

2 out of 5
Stayed in the building on the lake. This place is in desperate need of an update. Bathrooms had mildew in shower, missing grout on floor and an old toilet seat. When we arrived, we had to ask for someone to come down and clean the sliding doors and windows as they were filthy. I believe they need a new housekeeping supervisor as the entire facility needed a thorough clean. Also, no fresh coffee available. Nice to have access to water toys and great walking location but definitely overpriced and very disappointing. Will not be returning.

Posted by on Oct 7, 2019

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3 out of 5
We were called about 30 min. Before we could get to the hotel and check in. When we got to the desk we were assigned a room only have a one not made up yet . I took the next half hour to find another room. Check in was terrible, there computer was terrible. GKS

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 30, 2019 by Melissa

Dear Traveler, Thank you for taking the time to tell me about your recent stay. I am sorry to hear there was a mixup with your room assignment at check-in. I will follow up to see why there were any issues and I will be sure to review this with our front desk team. I hope to have you back again in the future. All the best, Melissa Snow Director of Guest Services

3 out of 5
We have been to this property every year for the past 7 years and it is really starting to show it's wear

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 26, 2019 by Patrick

Hello, Thank you for being staying with us these past seven years. We value your patronage and your feedback from your recent visit. We know how important it is for our guests to experience an updated and current visit to High Peaks Resort and we are disappointed you noticed signs of wear. We are in the final stages of planning our next property-wide updates, however, I will speak with our team about how we can make some noticeable improvements to freshen up areas of our property while we anticipate this project. We hope to see you again at High Peaks Resort. Patrick Allard Assistant General Manager

4 out of 5
Great location and nice waterfront peoperty (which is across the street)

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 15, 2019 by Your Friends at High Peaks Resort

Dear Kiko, Thank you for taking a moment to share your experience! We are so pleased you enjoyed your visit to Lake Placid. Warm Regards, Your Friends at High Peaks Resort

5 out of 5
Great location. Nice view of lake from lake house and upper floors

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 15, 2019 by Your Friends at High Peaks Resort

Greetings, We are so happy we could share our view of Mirror Lake with you! Thank you so much for taking a moment to share your experience. Warm Regards, Your Friends at High Peaks Resort

4 out of 5
The person who cleaned my room did a very sloppy job of making the bed. In fact, it didn't even look like they made it, but instead just pulled the blanket up and that was it.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 5, 2019 by Darcie

Dear Traveler, Thank you for letting us know about your stayover service. I am so very sorry that the person did not do their job properly. I will discuss with everyone the proper way of making a bed. We do hope to have you back as our guest in the future. Regards, Darcie McCulley Executive Housekeeper

2 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Patrick

Greetings, Thank you for taking a moment to rate your experience. Our goal is to offer each of our guests an exceptional experience and your rating indicates this was not yours. If you had a moment to contact us so that we can address areas we need to measure up we would welcome the opportunity to speak with you. Thank you again for rating your experience. Best Regards, Patrick Allard Assistant General Manager

5 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 15, 2019 by Your Friends at High Peaks Resort

Greetings, Thank you for taking a moment to rate your experience! Warm Regards, Your Friends at High Peaks Resort

4 out of 5
The location is great. Right in the middle of things. The rooms are large and I loved the small patio with a view of the lake. I liked having a small fridge and the bathroom was great. My only complaint was the elevators were having problems and the service in the restaurant was slow and unenthusiastic. But you could just cross the street for another restaurant.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 10, 2019 by Patrick

Hello, We are glad to hear that you enjoyed your visit overall and appreciate your feedback. We did experience I'm sorry you experienced poor service in our restaurant. I will pass this along to our restaurant management team so that this can be remedied. Hope to see you again soon at High Peaks Resort. Patrick Allard Assistant General Manager

About the High Peaks Resort

Location 2384 Saranac Ave, Lake Placid, NY 12946

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Fitness facility

The following facilities are closed on Friday and Saturday:

  • Fitness facility

Property Features

After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges. There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool and a 24-hour fitness center. You'll have access to the indoor pool at a partner property. Self parking is free. This 4-star Lake Placid hotel is smoke free.

  • 133 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Saranac Lake, NY (SLK-Adirondack Regional) (26.3 km / 16.3 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Free self parking

Room Amenities

High Peaks Resort offers 133 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include showers and complimentary toiletries. This Lake Placid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:30 AM.

Dancing Bears Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Kayaking on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Sledding nearby
  • Beach yoga on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Rowing or canoeing on site
  • Snow tubing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

Spa & Salon at High Peaks Resort has 2 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

  • Manicures and pedicures
  • Facial treatments
  • Number of treatment rooms 2
  • Massages
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 45.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 220 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7 percent of room rate

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room coffee
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 18.00 per person (approximately)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 45.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 100.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • High Peaks
  • High Peaks Lake Placid
  • High Peaks Resort
  • High Peaks Resort Lake Placid
  • High Peaks Hotel Lake Placid
  • High Peaks Lake Placid
  • High Peaks Resort Hotel
  • High Peaks Resort Lake Placid
  • High Peaks Resort Hotel Lake Placid

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.