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"The staff was very friendly any welcoming and the hotel was very clean! " More

By a verified traveler on Tue 31 Dec 2019

Hotel Description

Hotel perfectly located for exploring Lake Charles

City center stay

You'll be within 9 miles (15 km) of Lake Charles Civic Center and 12 miles (20 km) of Lauberge Casino Lake Charles with a stay here. Golden Nugget and Isle of Capri Casino Lake Charles are also within 12 miles (20 km).

Outdoor pool

This hotel features an outdoor pool and a fitness center. Guests will appreciate free perks like free self parking and WiFi in public areas. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 54 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free long-distance calls, free local calls, and free toiletries are also available.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Red Roof Inn & Suites Lake Charles ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Red Roof Inn & Suites Lake Charles

Everyone (7) Couples (1) Family (3)
4 out of 5
The staff was very friendly any welcoming and the hotel was very clean!

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 8, 2020 by Parul Patel

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615

1 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 22, 2019 by Red Roof Inn

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Parul Patel

Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615

4 out of 5

Posted by on Apr 27, 2019

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Comment from Hotel Management

May 3, 2019 by Red Roof Inn

Thanks for staying with us. We appreciate your feedback!

4 out of 5
A better breakfast for the money. It could have been more substantial i.e. bagels, eggs, gravy, pancakes and cut fruit.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 5, 2019 by Red Roof Inn

Thanks for staying with us. We appreciate your feedback!

5 out of 5
no complaints . great friendly staff . second stay & will return

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 15, 2019 by Red Roof Inn

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Hotel appears new and is in quiet part of town, outside Lake Charles. Negative is that hallways and rooms are all hardwood floors, so noise from hall travels into rooms. Didnt like the bed pillows much either.

Posted by , from Pineville, LA on Feb 10, 2019

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Comment from Hotel Management

Feb 12, 2019 by Vinod Patel

Thanks for staying with us. We appreciate your feedback!

1 out of 5
I would never stay there again the staff a rude and ridiculous

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 5, 2019 by Vinod Patel

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced.

3 out of 5

stay as a last result

Pros: the rate
Cons: air quality, breakfast
Location: location good. civic center very close, great restaurants.
my family and I reserved three rooms. the hotel and rooms were clean but the rooms were very stuffy smelling with the air on or off. the associate that checked me in was rude. I greeted her as I approached the desk, she was non responsive...and after I checked in she stood there are looked at me, no response...and then a few seconds later she said, "oh I forgot to give you your room key," gave me my key, but still never said anything else during the entire transaction. the bread and pastries were stale and nothing other then milk had any nutrients. the train stopped right on the road just before you get to the hotel and stayed for hours. because we are not from Louisiana we had to figure out an alternate route to the hotel. and I know the hotel does not have any control over that, but would be nice to know in advance that this could occur or occurs frequently. thanks, cpw

Posted by , from austin, tx on Apr 18, 2016

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3 out of 5

Red Roof experience

We spend one night there. Staff was friendly and professional. The facilities seems to be renovated. But the beds are not comfy at all. The continental breakfast is bad, but I guess that's what you get for that price. The price was good!

Posted by , from Houston, TX on Dec 30, 2015

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About the Red Roof Inn & Suites Lake Charles

Location 269 Highway 397, Lake Charles, LA 70615

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Red Roof Inn & Suites Lake Charles offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Red Roof Inn & Suites Lake Charles also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Lake Charles hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • Built in 2009
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Lake Charles, LA (LCH-Lake Charles Regional) (20.8 km / 12.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn & Suites Lake Charles offers 54 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Red Roof Inn Hotel Lake Charles
  • Red Roof Inn Lake Charles
  • Red Roof Inn Lake Charles Hotel
  • Red Roof Inn Suites Lake Charles
  • Red Roof & Suites Lake Charles
  • Red Roof Inn & Suites Lake Charles Hotel
  • Red Roof Inn & Suites Lake Charles Lake Charles
  • Red Roof Inn & Suites Lake Charles Hotel Lake Charles

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.