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"The property was nice the room was nice but the toilet had a leak and we didn't find it until we got back to the room around 10pm. We called the offi ... " More

By a verified traveler on Sat 20 Mar 2021

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Hotel Description

Motel near West Cal Arena and Events Center in Sulphur

In Sulphur

You'll be within 3 miles (5 km) of West Cal Arena and Events Center and 9 miles (15 km) of Isle of Capri Casino Lake Charles. Prien Lake Park is within 9 miles (15 km) and Golden Nugget is within 12 miles (20 km).

Property Amenities

This motel features laundry facilities. Take advantage of the free self parking.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 233 guestrooms also offer coffee/tea makers and flat-screen TVs with satellite channels. Weekly housekeeping is available.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Studio Suite, 1 Double Bed, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Custom Touch Village-Sulphur ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Custom Touch Village-Sulphur

3 out of 5
The property was nice the room was nice but the toilet had a leak and we didn't find it until we got back to the room around 10pm. We called the office and someone came to fix it and they didn't have the part so they had to turn it off and we had to move to another room. But other than that it was ok.

Posted by on Mar 20, 2021

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About the Custom Touch Village-Sulphur

Location 1207 Ravia Rd, Sulphur, LA 70665

Property Features

As a guest of Custom Touch Village-Sulphur, you'll find laundry facilities and a television in a common area. The front desk is open around the clock. Free self parking is available. Smoking is allowed in designated areas at this Sulphur motel.

  • 233 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Custom Touch Village-Sulphur offers 233 accommodations with coffee/tea makers. Each accommodation is individually furnished. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Climate control (air conditioning)
  • Unique furnishings
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 200.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 200.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Custom Touch Village Sulphur
  • Custom Touch Village-Sulphur Motel
  • Custom Touch Village-Sulphur Sulphur
  • Custom Touch Village-Sulphur Motel Sulphur

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.