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4.3 out of 5

"if it wasn't for the construction going on, it would have been prefect! " More

By a verified traveler on Tue 27 Sep 2022

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Hotel Description

3.5-star beachfront aparthotel near Kaanapali Beach

On the beach

Your stay at this Lahaina aparthotel places you within a 10-minute walk of Keka'a Beach and Kahekili Beach. Also, Honokowai Beach Park is within half a mile (1 km) and Kahana Beach is within 2 miles (3 km).

2 outdoor pools

2 outdoor pools, a spa tub, and a gym are all featured at this aparthotel. Enjoy a meal from the restaurant and perks like free WiFi. Enjoy the sauna and unwind at the bar/lounge and poolside bar.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 360 apartments also offer free WiFi and LCD TVs with cable channels. Other amenities include stovetops, rice cookers, and dishwashers. Housekeeping is available on request.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$499* Per night/room Jan 29 - Jan 30

Standard Room, 1 Bedroom, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 Bedroom, Kitchen, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom, Kitchen, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio, Kitchen, Resort View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Aston Kaanapali Shores ratings based on 175 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aston Kaanapali Shores

Everyone (22) Couples (5) Family (11)
5 out of 5
if it wasn't for the construction going on, it would have been prefect!

Posted by on Sep 27, 2022

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Comment from Hotel Management

Sep 28, 2022 by AKS_RDM

Aloha Mark, We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay. We appreciate your feedback as well, and would love to welcome you again in the future! Mahalo.

2 out of 5
Have to pay for parking daily, drive round lot to find a spot, fitness center not included on fees, extra resort fees- not sure for what, room was cleaned x 1, main pool not open during our stay and was not told before arrival, bell boy not available at check in, although bell boy area at front of hotel

Posted by on Sep 25, 2022

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Comment from Hotel Management

Oct 22, 2022 by AKS_RDM

Aloha Thomas, Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.

2 out of 5
Travelocity left a total due for resort fee. This was incorrect but I did get them to honor the amount. Also had to pay daily for parking which we were unaware of prior to our vacation. "We cannot take that off you will have to check with Travelocity". Fitness center was privately owned so again would have to pay to use. Could not get a later check out even though next check in was not until 4pm. When we arrived no bellman and no 0ffer to wait etc for assistance. We had to request a cart to bring up luggage groceries etc. Told at check in because we were only staying 6 nights we would not have any housekeeping. However they did come in on our room on day 4. Were not told main pool would not useable as was under construction. We had paid for a garden view- they changed our room to a pool/oceanview prior to our arrival. That was nice but what wasn't nice is that the master bedroom was on the parking lot side, walking side. Very thin windows and we heard everything when trying to sleep. They start maintenance activities like lawn mowing very early! My husband stopped at the concierge for some assistance with snorkeling ideas, beaches etc- only suggestions were paid tours. Unclear why if you have to for parking why it is not assigned to your room instead of driving around hoping to find a spot.

Posted by on Sep 23, 2022

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Comment from Hotel Management

Oct 13, 2022 by AKS - Guest Services Manager

Aloha Thomas, We appreciate you offering this feedback from your recent stay. It’s unfortunate your escape to paradise fell short of your expectations. It has always been our goal for all guests to experience superb hospitality and tranquil stays. We’re disappointed to know this was not the case for you. Please accept our sincerest of apologies for the shortcomings during your visit. Mahalo!

5 out of 5
We loved having a kitchen, separate room, a living room with a pull out couch, and a washer and dryer. The pool and gardens were beautiful and we loved the beach area as well. Gorgeous hotel and we hope to be back soon!

Posted by , from LAKEWOOD on Jul 16, 2022

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Comment from Hotel Management

Jul 20, 2022 by AKS - Guest Service Manager

Aloha Jill! We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay. We appreciate your feedback as well, and would love to welcome you again in the future! Mahalo.

5 out of 5
Our room was nice, with a great view. The AC was a little shaky with the room getting warm in the middle of the night. A call to the desk and visit by maintenance did little to fix this. The beach out front was narrow and really rocky under the water, but I know they can't help that. The pool area was loud until pretty late at night it seemed, but still we liked the place. Price was good.

Posted by , from YOUNGSVILLE on Nov 22, 2021

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Comment from Hotel Management

Nov 23, 2021 by AKS_RDM

Aloha Gregory, We are so glad you enjoyed your vacation stay, and were comfortable in your accommodations as well as appreciated our beautiful and ideal location. We hope to welcome you again in the future, and invite you to book with Aston Hotels & Resorts directly as this will ensure that you continue to receive updated accommodations and the full spectrum of amenities and services we provide for our guests! Mahalo, and a hui hou (until next time).

5 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 25, 2021 by AKS_RDM

Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

5 out of 5
The property was nice and clean, and the staff was very friendly and helpful! There were plenty of chairs to lay out by both pools! We also loved our two bed/two bath room- it was very spacious and clean. We will definitely be coming here again!

Posted by on Apr 16, 2021

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Comment from Hotel Management

Apr 19, 2021 by AKS_RDM

Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

4 out of 5
The property looked fabulous, but we had to quarantine for one night due to flying from Oahu back to Maui. It would be awesome if the hotel would create a fee for someone to have food dropped at the door since the restaurant is open. The unit was well appointed and spotless.

Posted by on Feb 24, 2021

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Comment from Hotel Management

Feb 25, 2021 by AKS_RDM

Aloha! We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay. We would love to welcome you again in the future. Mahalo and warmest aloha.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by GSM

Aloha Traveler! We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay. We would love to welcome you again in the future! Mahalo.

5 out of 5
They were very friendly and helpful. They had a lot of events which involved the local culture that are free to the guests. They also allow locals to sell their wares. Nice stores with kind workers and stunning grounds. The restraunt on the grounds is amazing.

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 23, 2020 by GSM

Aloha, Traveler! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

Property Features

Aston Kaanapali Shores offers its guests 2 outdoor swimming pools, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi. Spa services, a library, and tour/ticket assistance are also featured at Aston Kaanapali Shores. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Lahaina aparthotel.

  • 360 guestrooms or units
  • 9 levels
  • 2 buildings
  • Manager's reception (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Lahaina Sugar Cane Train Station (8.1 km / 5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aston Kaanapali Shores offers 360 accommodations with safes and rice cookers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lahaina aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The aparthotel hosts a free manager's reception on select days.

Aston Kaanapali Shores has a restaurant on site.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Surfing/bodyboarding nearby
  • Personal motorized watercraft on site
  • Windsurfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-151-582-7200-01

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-151-582-7200-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - TA-151-582-7200-01
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Phone calls
  • In-room safe
  • In-room coffee
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9.95 per day (in/out privileges)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aston Kaanapali
  • Aston Kaanapali Shores
  • Aston Shores
  • Aston Shores Condo
  • Aston Shores Condo Kaanapali
  • Aston Shores Kaanapali
  • Kaanapali Aston
  • Kaanapali Aston Shores
  • Kaanapali Shores
  • Kaanapali Shores Aston
  • Aston Hotel Kaanapali Shores
  • Aston Hotel Lahaina
  • Aston Kaanapali Shores Condos
  • Aston Kaanapali Shores Maui/Lahaina
  • Kaanapali Shores Hotel
  • Kaanapali Shores Maui
  • Kaanapali Shores Resort
  • Maui Aston Kaanapali Shores Condominiums
  • Maui Resortquest Kaanapali Shores
  • Resortquest Kaanapali Shores Maui
  • Aston Kaanapali Shores Condo
  • Aston Kaanapali Shores Hotel
  • Aston Shores Hotel
  • Aston Kaanapali Shores Lahaina
  • Aston Kaanapali Shores Aparthotel
  • Aston Kaanapali Shores Aparthotel Lahaina

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.