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Hotel Botanico & The Oriental Spa Garden

5.0 star property
Family-friendly 5-star hotel near Botanical Gardens

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Property video
Down comforters, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Place, Botanical Gardens
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Taoro Park
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪61 min drive‬

Room options

Deluxe Double Room (Teide View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, Balcony, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room (Spa View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room (Teide View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (Ambassador)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Senator Teide view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Puerto de la Cruz

Close to the beach.You'll find Botanical Gardens and San Telmo Promenade within a 15-minute walk of this Puerto de la Cruz hotel. Tenerife Beaches and Lago Martianez Swimming Pools are also within 2 miles (3 km).

What's nearby

  • Botanical Gardens - 2 min walk - 0.1 miles
  • La Paz Lookout - 5 min walk - 0.3 miles
  • Tenerife Beaches - 15 min walk - 0.8 miles
  • Taoro Park - 17 min walk - 0.9 miles
  • Plaza del Charco - 3 min drive - 1.0 mile

Getting around

  • Tenerife South Airport (TFS) - 57 min drive

Restaurants

  • ‪Hotel Teide Mar *** - ‬5 min walk
  • ‪Cafeteria Mini Golf - ‬4 min walk
  • ‪Krombacher - ‬7 min walk
  • ‪El Bar Del Club - ‬6 min walk
  • ‪Café Álba - ‬8 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

Family-friendly 5-star hotel near Botanical Gardens
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square meters) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

  • 1 building
  • 241 guestrooms or units
  • 5 levels
  • 4 dining venues
  • Meeting rooms
  • 16162 sq ft of conference space
  • 1502 sq m of conference space
  • Buffet breakfast (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Frequently asked questions

How close is Hotel Botanico & The Oriental Spa Garden to the airport?

Hotel Botanico & The Oriental Spa Garden is 15.8 mi (25-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

Does Hotel Botanico & The Oriental Spa Garden have an airport shuttle?

Hotel Botanico & The Oriental Spa Garden offers an airport shuttle 24 hours a day, on request, for a charge of EUR 187 per vehicle, one-way.

How close is Hotel Botanico & The Oriental Spa Garden to the beach?

This hotel is 1 mi (6-min drive) from Tenerife Beaches and 1.7 mi (8-min drive) from Garden Beach. Don't forget your sunscreen!

Does Hotel Botanico & The Oriental Spa Garden offer free breakfast?

Hotel Botanico & The Oriental Spa Garden offers free buffet breakfast on weekdays between 7:30 AM and 10:30 AM and weekends between 7:30 AM and 11:00 AM.

Is there a casino at Hotel Botanico & The Oriental Spa Garden?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (18-min walk) is nearby.

What time is check-in at Hotel Botanico & The Oriental Spa Garden?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Botanico & The Oriental Spa Garden?

This hotel offers free self parking and valet parking.

Does Hotel Botanico & The Oriental Spa Garden have a pool?

Hotel Botanico & The Oriental Spa Garden features 3 outdoor pools and a children's pool.

Does Hotel Botanico & The Oriental Spa Garden have a restaurant?

There are 4 onsite restaurants, offering options like Spanish cuisine, ocean views, and al fresco dining.

Does Hotel Botanico & The Oriental Spa Garden have a spa?

This hotel has a spa, which features massages, body scrubs, and hydrotherapy.

How close is Hotel Botanico & The Oriental Spa Garden to downtown Puerto de la Cruz?

Hotel Botanico & The Oriental Spa Garden is 0.7 mi away from Puerto de la Cruz.

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 545 out of 674 reviews
Rating 8 - Good. 90 out of 674 reviews
Rating 6 - Okay. 26 out of 674 reviews
Rating 4 - Poor. 3 out of 674 reviews
Rating 2 - Terrible. 10 out of 674 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden.
Stayed 7 nights in Nov 2025

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel spotless and fully staffed . The hotel is beautiful and rooms to a high standard . Had it not been for a huge disappointment of not getting as advertised garden view would rate higher . The junior suite with garden view is a view of the reception canopy and a noisy road . Unhappy was shown another room one floor above same view . After a stale mate had to pay €300 to get a quite acceptable view . This was a lot lot more than if I had booked the Mountain View with Expedia . Felt ripped off and marred my holiday . Had advised Expedia after submitting how was check in. With reception badgering me 3 times to change review and going over same disagreement ( see pic of room with suppose garden view
Junior suite with suppose garden view showing no garden view just noisy to road a trees hiding garden
Stayed 8 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in
Stayed 5 nights in Aug 2025

10/10 Excellent

Trisha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, along with the staff. They were warm and welcoming, and went out of their way to make sure I had an amazing stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive. Property is beautiful. Nothing to dislike!
Stayed 3 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Magical Stay at Hotel Botánico

From the moment we arrived at Hotel Botánico, we knew we were in for something extraordinary. Nestled in lush gardens and surrounded by serene views, this hotel isn’t just a place to stay—it’s an experience that indulges every sense. The service was impeccable. Every member of the staff greeted us with warmth and genuine hospitality. From the front desk to housekeeping and restaurant servers, the level of care and attention made us feel like honored guests throughout our stay. Our room was a haven of comfort and elegance, complete with a private balcony that offered breathtaking views of the spa. Every detail—from the plush bedding to the fragrant white company toiletries—reflected the hotel's commitment to luxury and relaxation. One of the standout highlights was the Oriental Spa Garden. We’ve never experienced a spa like it. The tranquility, the beautifully landscaped surroundings, and the variety of treatments left us feeling completely rejuvenated. It’s worth a visit to the hotel for the spa alone! Our stay at Hotel Botánico was unforgettable and we can’t wait to return
Stayed 2 nights in May 2025

10/10 Excellent

RasikLal

Very best accommodation and all friendly staff 👍
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puerta de la Cruz

Beautiful Hotel, full of art and charm. Staff lovely. Highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL WE’VE EVER STAYED IN!

ABSOLUTELY FABULOUS, we would go again in a heartbeat! Best hotel for service and facilities. I’d like to see some free exercise yoga pilates classes offered in the Spa rather than paying for them. The treatments are pricey too but rest of Spa was wonderful! Esp the hidden cave hot tub that we found on last day! Such a pleasure to chat to the staff and they were not at all stuffy. As an avid birdwatcher the botanical gardens were to die for! New species at every turn as well as the flowers, plants & bonsai trees - workshop on these bonsai’s & flower arranging were brilliant :-)
Stayed 7 nights in Mar 2025

10/10 Excellent

Malcolm Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-run and efficient, excellent staff, without exception. Lovely enviroment, excellent facilities. A real pleasure to be there in every way. The shuttle bus to the town centre is also a well-run service.
Stayed 7 nights in Apr 2025

10/10 Excellent

Viktoriia Sergiivna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Hall
Deco
Spa
Spa
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property. Trending older but quiet and professional delivery of services
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and beautiful gardens.
Stayed 6 nights in Mar 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amazing breakfast!
Stayed 7 nights in Mar 2025

10/10 Excellent

Maeve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff. Would recommend to anyone. Disappointed to see the small Avery on the property as this is quite cruel to the birds. Otherwise outstanding place
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hurshil, Dunstable

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say that Hotel Botanico & The Oriental Spa Garden offers an exceptional experience. I was consistently impressed by the luxurious amenities, the impeccable service, and the stunning environment. The Oriental Spa Garden was a true highlight, with a wide array of treatments that left me feeling relaxed and rejuvenated. The hotel's restaurants provided a delightful culinary journey with diverse cuisines and top-notch food. Overall, my stay at Hotel Botanico & The Oriental Spa Garden was truly unforgettable and provided a much-needed escape.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuval Shmuel, Shoham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place well maintain and clean. All the hotel is full of special art exhibition. Spa is hugh and great, and treatments are professional. All 4 restaurant are excellent. Staff is proffesional and always welcoming and helpfull. Highly recommended.
Stayed 9 nights in Mar 2025

10/10 Excellent

K C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spa and facilities.

I loved my stay at Hotel Botanico and would highly recommend it. The spa was excellent and service was top notch.
Stayed 8 nights in Mar 2025

10/10 Excellent

john

Great people lovely location great restaurants.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit in three months and we were delighted with the service and ambience of the Hotel.
Stayed 10 nights in Feb 2025

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious and delightful hotel

Stayed 6 nights in Mar 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, aimed very much at adults. Fabulous spa facilities included and many additional treatments available to purchase All members of staff were incredibly attentive and always happy to help Drinks were pricey (eg €8 for a beer) but there are several local bars nearby
Stayed 10 nights in Feb 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , stunning spa . Main pool very cold advertised as 27 degrees which it definitely wasn’t . Given wrong room on arrival quickly rectified mistake.Restaurants overbooked couldn’t get a table until 9 pm on arrival when we arrived it was half empty , waited over half an hour for a booked table another night the manager blamed reception for overbooking. Would not do half board again . Breakfast excellent. All staff courteous.
Stayed 7 nights in Feb 2025