4/10 Poor
Christina M
Traveled with family
May 29, 2025
After a long drive to the area we stopped for a late dinner. At about 9:40 pm I recieved a phone call from the manager telling me I had to check in before 10 pm. This was not stated in hotels.com so I told him that. We were 25 min away from the hotel. After several phone calls back and forth he told me the night manager would let me in but I had to be there by 10:30 pm. It was 9:55 at this point so we had our food packed up and arrived at the hotel in time to check in. He gave me the key without any instructions as to where our room was or what the key was for. (Turns out it was for both the outside door and our hotel room door)
As for the room, it is very run down with old furniture and old kitchenette. I wanted to make coffee in the morning but I found the pot was dirty and there was a dried up coffee bag in the basket.
Christina M
Stayed 1 night in May 2025