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Hyatt Regency Kyoto

4.5-star property
644-2 Sanjusangendo-mawari, Kyoto, Kyoto 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 7 Travelocity Reviews

"The staff was beyond accommodating, with everything from selections on the buffet breakfast to tips on where a teenager should visit in town (answer: ... " More

By a verified traveler on Thu 15 Jun 2017

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Hotel Description

4.5-star luxury hotel near Kyoto Tower

In historical district

A stay at this Higashiyama hotel places you within half a mile (1 km) of Sanjusangendo Temple and 2 miles (3 km) of Kyoto Tower. Kiyomizu Temple and Kawaramachi are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and a health club are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 187 guestrooms also offer free WiFi and LCD TVs. Free wired Internet, DVD players, and minibars are also available.

Deluxe Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hyatt Regency Kyoto ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Kyoto

Everyone (2)
5 out of 5

Wonderful staff and great amenities

Pros: The staff.
Cons: Softer beds.
Location: It is on a bus route that is just a few stops from Kyoto Station, the center of everything.
The staff was beyond accommodating, with everything from selections on the buffet breakfast to tips on where a teenager should visit in town (answer: Manga Museum).

Posted by , from Florida on Jun 15, 2017

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5 out of 5

EXCELLENT HOTEL

Pros: Everything.
Cons: Nothing that I can think of to report.
Location: The Kyoto National Museum is across the street. There is a subway line nearby, just past the temple. Very convenient.
This is an excellent hotel with top-notch restaurants -- every single one of them, and attentive, helpful staff. It is conveniently located and serene. I cannot say enough positive things about the hotel. I have been back several times.

Posted by , from New York on Nov 8, 2015

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5 out of 5

This hotel was a beautiful combination of East and West!

Pros: Free Internet, Quiet
We thoroughly enjoyed our stay at the Kyoto Hyatt Regency. It was a convenient walk to the train station and many of the places we wanted to visit. The hotel staff and room amenities were superb! The room we stayed in was beautifully decorated without being overly Westernized - a beautiful combination of East meets West. We would joyfully stay there again!

Posted by , from Vero Beach, FL on Apr 12, 2011

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5 out of 5

What a wonderful hotel!!

Pros: Quiet
Cons: no free in-room internet
In a city of many hotels, the Hyatt Regency Kyoto must be at the top! Tucked away amidst lovely, small gardens, the hotel is handsome in virtually every detail, from the well-designed and distinctively different restaurants (several to choose from, all of which we enjoyed) right down to the beautiful wooden tissue boxes in the spa & rest rooms. Excellent service & cleanliness, very helpful personnel with impressive foreign language fluency, and very nice spa (great shiatsu massage!). Although the hotel offers full business and conference facilities, they are served by separate entrances and placed in locations that do not interfere with the peaceful enjoyment of the main lobby & other facilities by non-conference guests. The only improvement we strongly encourage hotel management to make would be to provide free wi-fi in hotel rooms, like most hotels in Japan. The cost of that service at the Hyatt is truly outrageous, forcing most hotel guests to sit with their laptops in the lobby where 2 hrs of free wi-fi is available daily - most unpleasant and unfortunate! With that notable reservation, which could easily be corrected, we would happily return to the Kyoto Hyatt and recommend it to others.

Posted by on Feb 7, 2011

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3 out of 5

It's not a Porsche it's a Hyatt.

A pimped-out Toyota will never be a Porsche - such is the Hyatt Kyoto. In other words, I wouldn't mind (as much) having to pay a lot for EVERY bell, whistle and service call if I were driving a Porsche, but if I were to be "nickel and dimed" in the same way for a Maxima I'd be pissed — and I am. Everything is an add-on, there are no-upgrades, and service here will cost you. If this were a world class resort — this wouldn't be as frustrating, but the hotel is prematurely showing it's age, understaffed (though pleasant when available), and queues to get basic services. At a $*/day, why do they need to charge $* per day to go online? $* per person just to use the locker room and sauna? And other fees for basic amenities that high-end hotels typically include. Why is room service $* for a hamburger and $* for a piece of fish? From experience, the more you pay, the more you get. At the Kyoto Hyatt Regency, it's a sadly overlooked concept. Instead the "incidentals" are insulting to high-paying guests. Better to charge $* more a day for rooms rather than pouring on the add-ons and added anxiety. Management seemed a bit differential but at least listened to our concerns. Bypassing our attempts at staying anonymous to avoid any uncomfortable compensation, we were instead offered free use of the lockers during our stay. Discounting a service that should be free already communicates their oblivious attitude rather than displaying gesture of sincere hospitality. Considering there's no onsite sento/baths (excl. the pool) in the Hyatt Regency Kyoto the gesture only served to fuel a fire that has led us to writing this review. Hopefully you will be wiser in your choice of hotels.

Posted by on Nov 25, 2009

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5 out of 5

Kyoto Vacation

This Hotel was a real find & a good deal. It's opposite the National Museum and about a 10 minute walk from the Gion district. The staff were beyond helpful and all spoke very good English. The rooms were beautiful - request a high floor (floor 4 or 5) overlooking the zen garden & museum.\n\nThere's 2 breakfasts - Western in the lobby restaurant and Japanese in the downstairs Japanese restaurants, both exceptionally good.\n\nOverall, a thoroughly great 3 nights & a superb base for exploring Kyoto. Don't miss the train / rack railway / cable car ride to Mount Hiei & Enryaku-ji temples. The train stop for this adventure is less than 5 minutes walk from the Hotel.

Posted by on Nov 6, 2007

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5 out of 5

Outstanding

Not much to look at from the outside but inside was totally renovated with a modern Japanese theme. The rooms are small by US standards and average for a Japanese hotel, but tastefully and efficiently designed. Best part was the outstanding service of the staff, most of whom spoke english well. There are a few temples and shrines within walking distance, but not too much else for tourists. Kyoto station and shopping areas are just a few minutes away by taxi. Has a pretty good western breakfast buffet.

Posted by on Dec 2, 2006

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About the Hyatt Regency Kyoto

Location 644-2 Sanjusangendo-mawari, Kyoto, Kyoto 605-0941

Renovations + Closures

This property is closed from January 25 2021 to February 7 2021 (dates subject to change).

Property Features

Hyatt Regency Kyoto offers its guests a full-service spa, a health club, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Hyatt Regency Kyoto. For a fee, parking is available. This 4.5-star Kyoto hotel is smoke free.

  • 187 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kansai Intl. Airport (KIX) (99.9 km / 62.1 mi)
  • Train station: Shichijo Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Kyoto offers 187 accommodations with DVD players and minibars. 43-inch LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • DVD player
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Touzan - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

The Grill - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

Trattoria Sette - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Swedish massage
  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 7458 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3729 for adults and JPY 1865 for children (approximately)
  • Self parking fee: JPY 2200 per night
  • Rollaway bed fee: JPY 7458 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Kyoto
  • Hyatt Kyoto Regency
  • Hyatt Regency Hotel Kyoto
  • Hyatt Regency Kyoto
  • Kyoto Hyatt
  • Kyoto Hyatt Regency
  • Kyoto Regency
  • Kyoto Regency Hyatt
  • Regency Hyatt Kyoto
  • Regency Kyoto
  • Hyatt Regency Kyoto Hotel Kyoto
  • Hyatt Regency Kyoto Hotel
  • Kyoto Hyatt Regency
  • Hyatt Kyoto
  • Hyatt Regency Kyoto Hotel
  • Hyatt Regency Kyoto Kyoto
  • Hyatt Regency Kyoto Hotel Kyoto

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.