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Suizenji Comfort Hotel

Property class: 2.5
Hotel near Kumamoto Castle in Kumamoto

Choose dates to view prices

Photo gallery for Suizenji Comfort Hotel

A high-rise hotel with a modern architectural design, featuring multiple balconies and a prominent entrance with a sign reading "SUIZENJI COMFORT HOTEL".
A hallway with three elevator doors, each with a control panel and a digital display.
Premium bedding, down comforters, desk, blackout drapes
Lobby
A restaurant with wooden tables and chairs, a staircase, and a view of the street outside.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
1-1-1 Izumi, Kumamoto, Kumamoto-ken, 862-0941
  • Place, Suizenji Gardens
    ‪3 min walk‬
  • Place, Izumi Shrine
    ‪6 min walk‬
  • Place, Kumamoto Prefectural Office
    ‪15 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪34 min drive‬

Room options

View all photos for Single Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi Double Room, Smoking

A hotel room with a bed, desk, chair, TV, mini-fridge, and an air conditioner.

Semi Double Room, Smoking

  • 139 sq ft
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Semi Double Room, Non Smoking

A hotel room with a bed, desk, chair, TV, mini-fridge, and an air conditioner.

Semi Double Room, Non Smoking

  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room, Smoking

  • 182 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room, Multiple Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a chair, a TV, and a mirror.

Triple Room, Multiple Bedrooms, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Universal Double Room Non-smoking 10-15 ㎡

A hotel room with a bed, a wardrobe, a desk with a chair, and an air conditioning unit.

Universal Double Room Non-smoking 10-15 ㎡

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room Non-Smoking 21 to 25 Sq M

A hotel room with two beds, a desk with a chair, a television, and an air conditioning unit.

Triple Room Non-Smoking 21 to 25 Sq M

  • Sleeps 6
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room Smoking 21-25 sqm

A hotel room with two beds, a desk with a TV, a telephone, and a window with curtains.

Standard Twin Room Smoking 21-25 sqm

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kumamoto

Chuo Ward stay.Within a 10-minute walk of this Chuo Ward hotel, you'll find Suizenji Gardens and Izumi Shrine. Lake Ezu and Kenritsu Library are also within half a mile (1 km).

What's nearby

  • Suizenji Gardens - 3 min walk - 0.2 miles
  • Izumi Shrine - 6 min walk - 0.3 miles
  • Monkey D. Luffy Statue - 14 min walk - 0.8 miles
  • Kumamoto Prefectural Office - 15 min walk - 0.8 miles
  • Kumamoto Zoo and Botanical Garden - 6 min drive - 2.0 miles

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 3 min drive
  • Suizenji station - 11 min walk
  • Kumamoto Airport (KMJ) - 41 min drive

Restaurants

  • ‪コーエイ - ‬6 min walk
  • ‪熊本拉麺 豚美 - ‬3 min walk
  • ‪麺商人 - ‬6 min walk
  • ‪うまかったい - ‬7 min walk
  • ‪水前寺共済会館 グレーシア - ‬4 min walk

About this property

Suizenji Comfort Hotel

Hotel near Kumamoto Castle in Kumamoto
As a guest of Suizenji Comfort Hotel, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Suizenji Comfort Hotel also features dry cleaning/laundry services and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Kumamoto hotel.

  • 142 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Suizenji Comfort Hotel offers 142 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters and premium bedding. LED televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Free WiFi
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  • Air conditioning
4.2 out of 5, Very Good, 132 reviews
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person

Accessibility

  • Elevator (31 inch wide door)

Room amenities

Entertainment

  • LED TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suizenji Comfort
Suizenji Comfort Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Kumamoto
Suizenji Comfort Hotel Hotel
Suizenji Comfort Hotel Kumamoto
Suizenji Comfort Hotel Hotel Kumamoto

Frequently asked questions

How close is Suizenji Comfort Hotel to the airport?

Suizenji Comfort Hotel is 9.9 mi (41-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

How much does it cost to stay at Suizenji Comfort Hotel?

As of Sep 7, 2026, prices found for a 1-night stay for 2 adults at Suizenji Comfort Hotel on Oct 6, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Suizenji Comfort Hotel have an airport shuttle?

Airport shuttle services are not available at Suizenji Comfort Hotel.

Does Suizenji Comfort Hotel offer free breakfast?

Free breakfast isn’t provided at Suizenji Comfort Hotel, but buffet breakfast is offered for a fee of JPY 1500 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Suizenji Comfort Hotel?

No, there is no casino at this hotel.

What time is check-in at Suizenji Comfort Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Suizenji Comfort Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Suizenji Comfort Hotel have a pool?

Suizenji Comfort Hotel does not have a pool.

Does Suizenji Comfort Hotel have a spa?

There are no spa services available at this hotel.

How close is Suizenji Comfort Hotel to downtown Kumamoto?

Suizenji Comfort Hotel is 1.6 mi away from Kumamoto.

Suizenji Comfort Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 119 out of 529 reviews
Rating 8 - Good. 225 out of 529 reviews
Rating 6 - Okay. 124 out of 529 reviews
Rating 4 - Poor. 47 out of 529 reviews
Rating 2 - Terrible. 14 out of 529 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great service, fantastic breakfast!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

WY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice calm and quiet place to stay with family
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Kind and helpful staff.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Kristi

Liked: Cleanliness, staff & service
The hotel staff provided exceptional service—professional, kind, and consistently attentive. Although the rooms are quite small with limited luggage and counter space, they were very clean and the beds were comfortable. Despite the compact layout, I would gladly stay here again.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

ABHAY KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have been in that hotel for 2 days and i enjoyed ..
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was made to feel very welcome upon my arrival.The staff were kind and pleasant
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A straight walk off the subway line, close to restaurants, and very peaceful and safe neighborhood.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Elsie

Disliked: Cleanliness, amenities, property conditions & facilities
For some reason, I was placed on the Service floor, where the cleaning staff keeps all their things. I don’t know why I was the only person on that floor, the third floor to the right of the elevators. It was the darkest drabbest floor on the whole hotel and my blanket had stains on it and a funny smell.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Friendly staff and accommodating

Staff is amazing, very friendly and parking is on site for a small fee. Not too far from the city area. Hotel is aging could use an update, but will do the job. Thank you!
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Dylan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was alright, if you don't have anywhere else to stay last minute, this place is a decent option. Just found the laundry section to be very outdated, and had to go to a Coin Laundry instead.
Stayed 5 nights in Dec 2024
Verified review

6/10 Okay

Darren

Liked: Staff & service
Well located near Shizumi gardens and next to a tram stop to visit the castle. Hotel itself is ok, it needs modernising, our aircon was very noisy and ineffective. No filterred water provided. Staff were very professional, especialy the man who manages the parking system who was very kind and patient.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
For a hotel of this quality I'd assume there be free parking but I had to pay despite it being parked on the same building. The rest was pretty decent.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Barry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff members at the reception are nice, polite and helpful. Communication needed some effort as they speak Japanese only. The room was really a bit dated and it needs renovation. Location is good. Parking charge ¥900 a day (perhaps in the city area). A family mart is within 2mins walking distance. Daily room cleaning needs request in advance (default no cleaning, even emptying the rubbish bin). Anyway, overall it is okay at least everything and facility inside the room was functional.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

貴志

Liked: Cleanliness
静かな環境で良かったです。
Stayed 1 night in May 2026
Verified review

4/10 Poor

カツヒロ

Disliked: Cleanliness, amenities, property conditions & facilities
古い匂いがしていたのが気になりました。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Tatsuya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の老朽化
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

YOSHHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ご飯のシャケが美味しかったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

yoichi

Liked: Cleanliness, staff & service
使わなかった
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コインランドリーが洗濯機2台、乾燥機2台なので混んでいる時や洗濯物が多い方は注意！
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

まさよし

Liked: Staff & service, amenities
設備に不具合がありましたが丁寧な対応で困る事はありませんでした。
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

むつこ

Liked: Cleanliness, amenities, property conditions & facilities
お部屋もよかった　スタッフの対応がとてもよかったです　小さい子供を連れての旅でした　助かりました！　ありがとうございました！！
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

RION

Disliked: Property conditions & facilities
値段から考えればだとは思うが、部屋は普通に狭いです。スタッフの方の対応は良かったです
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
道路を挟んで斜め向い側にコンビニもあり便利です。 新しいホテルでは無いと思いますが、清潔感もあり、快適に過ごせます。女性向けのアメニティ（メイク落としなど）は無いので持参する必要はあります。 朝食がとても美味しかったです。熊本のご当地メニューが色々とあり、どれも美味しかったのですが、特にお米が美味しかったので食事が進みました。 スタッフの方はどなたも親切で感じが良かったです。チェックアウト後に息子が大事にしていたものを間違えて部屋で捨ててしまっていた事がわかり電話すると、ゴミを集めていたにも関わらず、探してくださり、見つけていただき、無事に持って帰ることができました。本当に感謝しかありません。
Stayed 1 night in Jan 2026

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