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HOTEL MYSTAYS Kumamoto Riverside

2.0 star property
Hotel near Kumamoto Castle in Kumamoto

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Photo gallery for HOTEL MYSTAYS Kumamoto Riverside

Room
Restaurant
Self parking
Exterior
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
4-12 Koyaimamachi, Kumamoto, Kumamoto Prefecture, 860-0012
  • Place, Sakura Machi Kumamoto
    ‪5 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪14 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪29 min drive‬

Room options

View all photos for Standard Semi Double Smoking

Room

Standard Semi Double Smoking

  • Sleeps 2

View all photos for Standard Semi Double Non-smoking

Room

Standard Semi Double Non-smoking

  • Sleeps 2

View all photos for Standard Double Non-smoking

Room

Standard Double Non-smoking

  • Sleeps 2

View all photos for Standard Twin Smoking

Room

Standard Twin Smoking

  • Sleeps 2

View all photos for Standard Twin Non-smoking

Room

Standard Twin Non-smoking

  • Sleeps 2

Superior Twin Non-smoking

  • Sleeps 2

Superior Triple Non-smoking

  • Sleeps 3

View all photos for Japanese Family Twin Non-smoking

Room

Japanese Family Twin Non-smoking

  • Sleeps 4

View all photos for Standard Double Room-Smoking

Room

Standard Double Room-Smoking

  • Sleeps 2

View all photos for River View Triple Non-smoking

Room

River View Triple Non-smoking

  • Sleeps 3

View all photos for River View Fourth Non-smoking

Room

River View Fourth Non-smoking

  • Sleeps 4

View all photos for Family 5 bed Non-smoking

Room

Family 5 bed Non-smoking

  • Sleeps 5

View all photos for River View Twin Room Non-Smoking

Room

River View Twin Room Non-Smoking

  • Sleeps 2

About the neighborhood

Kumamoto

Chuo Ward stay.At this Chuo Ward hotel, you'll be within a 5-minute walk of Shimotori Shopping Arcade and Sunroad Shinshigai Shopping Street. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within half a mile (1 km).

What's nearby

  • Sunroad Shinshigai Shopping Street - 3 min walk - 0.2 miles
  • Sakura Machi Kumamoto - 5 min walk - 0.3 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto City Hall - 10 min walk - 0.6 miles
  • Kumamoto Castle - 14 min walk - 0.8 miles

Getting around

  • Suidocho Tram Stop - 13 min walk
  • Fujisakigumae station - 19 min walk
  • Kumamoto Airport (KMJ) - 51 min drive

Restaurants

  • ‪blé blé - ‬2 min walk
  • ‪天草の魚と馬刺しの店 魚粋 - ‬4 min walk
  • ‪Cona熊本 - ‬4 min walk
  • ‪corvus - ‬2 min walk
  • ‪びすとろルポ - ‬2 min walk

About this property

HOTEL MYSTAYS Kumamoto Riverside

Hotel near Kumamoto Castle in Kumamoto
HOTEL MYSTAYS Kumamoto Riverside offers its guests multilingual staff, gift shops/newsstands, and dry cleaning/laundry services. HOTEL MYSTAYS Kumamoto Riverside also features a front-desk safe and an elevator. The front desk is open around the clock. Parking is available for a fee.

Smoking is allowed in designated areas at this Kumamoto hotel.

  • 194 guestrooms or units
  • Built in 1984
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • Smoking in designated areas
HOTEL MYSTAYS Kumamoto Riverside offers 194 accommodations.

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Restaurant
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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.5 out of 5, Wonderful, 487 reviews
Richmond Hotel Kumamoto Shinshigai

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Breakfast available for a fee

Accessibility

  • Elevator

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mystays Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside Hotel
HOTEL MYSTAYS Kumamoto Riverside Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Hotel Kumamoto

Frequently asked questions

How close is HOTEL MYSTAYS Kumamoto Riverside to the airport?

HOTEL MYSTAYS Kumamoto Riverside is 12.2 mi (51-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

Does HOTEL MYSTAYS Kumamoto Riverside have an airport shuttle?

Airport shuttle services are not available at HOTEL MYSTAYS Kumamoto Riverside.

Does HOTEL MYSTAYS Kumamoto Riverside offer free breakfast?

HOTEL MYSTAYS Kumamoto Riverside does not offer free breakfast.

Is there a casino at HOTEL MYSTAYS Kumamoto Riverside?

No, there is no casino at this hotel.

What time is check-in at HOTEL MYSTAYS Kumamoto Riverside?

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM.

Is there free parking at HOTEL MYSTAYS Kumamoto Riverside?

Free parking is not available at this hotel. Self parking is available for a fee.

Does HOTEL MYSTAYS Kumamoto Riverside have a pool?

HOTEL MYSTAYS Kumamoto Riverside does not have a pool.

Does HOTEL MYSTAYS Kumamoto Riverside have a spa?

There are no spa services available at this hotel.

How close is HOTEL MYSTAYS Kumamoto Riverside to downtown Kumamoto?

HOTEL MYSTAYS Kumamoto Riverside is 0.2 mi away from Kumamoto.

HOTEL MYSTAYS Kumamoto Riverside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shuwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the lake view was beautiful. The service attitude was very good, but English communication was difficult. There was a sewer smell in the bathroom of our room. The parking lot was very convenient downstairs. But you can walk to the shopping area.

8/10 Good

??

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Yuta

Liked: Staff & service
近郊にアーケード街があり、食事やちょっとした買い物に便利。ホテル自体は一定の古さがあり、水回りは綺麗とは言えない。
Stayed 3 nights in Aug 2025

8/10 Good

Joji

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

TAKAAKI

Traveled with family and small children
とても良かったです！ また利用したいと思います。
Stayed 1 night in Jan 2025

6/10 Okay

???

Traveled with family and small children
駐車場が少し不便に感じた
Stayed 1 night in Dec 2024