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Kumamoto Hotel Castle

4.0 star property
4-star hotel near Kumamoto City Hall

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Photo gallery for Kumamoto Hotel Castle

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
View from property
Royal Suite with Castle View Non Smoking | In-room safe, individually decorated, individually furnished, desk
Room Selected at Check-In (Non-Smoking) | Reception
In-room safe, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
  • Place, Kumamoto City Hall
    ‪4 min walk‬
  • Place, Kumamoto Castle
    ‪6 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪10 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪28 min drive‬

Room options

View all photos for Queen Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Queen Double Room with City View Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 233 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Double Room with Castle View Non Smoking

View from room

King Double Room with Castle View Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 303 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room with City View Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room with Sofa Bed & City View Non Smoking

  • 350 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room with Castle View Non Smoking

Superior Twin Room with Castle View Non Smoking | View from room

Superior Twin Room with Castle View Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Corner Twin Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Room with Castle View Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room with Castle View Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 469 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Double Room with City View Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Twin Room with City View Non Smoking

Deluxe King Twin Room with City View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe King Twin Room with City View Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Deluxe King Double Room with City View Non Smoking

Deluxe King Double Room with City View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe King Double Room with City View Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Double Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Double Room with City View Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Selected at Check-In (Non-Smoking)

Room Selected at Check-In (Non-Smoking) | Reception

Room Selected at Check-In (Non-Smoking)

8.0 out of 10
Very good
(4 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Moderate Twin Room with Sofa Bed & City View Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin Room with Castle View Non Smoking

Executive Twin Room with Castle View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Twin Room with Castle View Non Smoking

  • 549 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Junior Suite with Castle View Non Smoking

Executive Junior Suite with Castle View Non Smoking | View from room

Executive Junior Suite with Castle View Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite with Castle View Non Smoking

Executive Suite with Castle View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Executive Suite with Castle View Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive King Suite with Castle View Non Smoking

Executive King Suite with Castle View Non Smoking | View from room

Executive King Suite with Castle View Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite with Castle View Non Smoking

Royal Suite with Castle View Non Smoking | View from room

Royal Suite with Castle View Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Room with Tatami Area with City View Non Smoking

Room with Tatami Area with City View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room with Tatami Area with City View Non Smoking

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Suite Room with Tatami Area and Castle View Non Smoking

Suite Room with Tatami Area and Castle View Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite Room with Tatami Area and Castle View Non Smoking

  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Twin Futons

View all photos for Comfort Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room with City View Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room with City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Moderate Twin Room with City View Non Smoking

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room with Sofa Bed & Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room with Sofa Bed & Castle View Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Corner Twin Room with Sofa Bed & Castle View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Room with Sofa Bed & Castle View Non Smoking

  • 332 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Queen Room with Sofa Bed & City View Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Room with Sofa Bed & City View Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Single, City Side

In-room safe, individually decorated, individually furnished, desk

Comfort Single, City Side

  • Sleeps 1

View all photos for Standard Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin Kumamoto Castle View

  • Sleeps 2

View all photos for Deluxe Twin Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Kumamoto Castle View

  • Sleeps 2

View all photos for Queen Double

In-room safe, individually decorated, individually furnished, desk

Queen Double

  • Sleeps 2

View all photos for Deluxe King Double City View

In-room safe, individually decorated, individually furnished, desk

Deluxe King Double City View

  • Sleeps 2

View all photos for Deluxe Queen Double With Sofa Bed City View

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Double With Sofa Bed City View

  • Sleeps 3

View all photos for Deluxe King Twin City View

In-room safe, individually decorated, individually furnished, desk

Deluxe King Twin City View

  • Sleeps 3

View all photos for Special Japanese Western Style Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Special Japanese Western Style Room Kumamoto Castle View

  • Sleeps 5

View all photos for Japanese/Western Style Room

In-room safe, individually decorated, individually furnished, desk

Japanese/Western Style Room

  • Sleeps 2

View all photos for Comfort Twin With Sofa Bed City View

In-room safe, individually decorated, individually furnished, desk

Comfort Twin With Sofa Bed City View

  • Sleeps 3

View all photos for Executive Junior Suite With Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Executive Junior Suite With Kumamoto Castle View

  • Sleeps 2

View all photos for Superior Twin Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Twin Room Kumamoto Castle View

  • Sleeps 2

View all photos for Room Selected At Check-in

Miscellaneous

Room Selected At Check-in

  • Sleeps 2

View all photos for Royal Suite Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Royal Suite Kumamoto Castle View

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 2

View all photos for King Double Room Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

King Double Room Kumamoto Castle View

  • Sleeps 2

View all photos for Executive King Suite Kumamoto Castle View

In-room safe, individually decorated, individually furnished, desk

Executive King Suite Kumamoto Castle View

  • Sleeps 2

View all photos for Moderate Twin With Sofa Bed City View

Living area | Flat-screen TV

Moderate Twin With Sofa Bed City View

  • Sleeps 3

View all photos for Xt:[Non-Smoking]Executive Twin (51 Square Meters/Kumamoto Castle Side) [Twin Room][Non-Smoking]

In-room safe, individually decorated, individually furnished, desk

Xt:[Non-Smoking]Executive Twin (51 Square Meters/Kumamoto Castle Side) [Twin Room][Non-Smoking]

  • Sleeps 2

View all photos for Executive Suite

In-room safe, individually decorated, individually furnished, desk

Executive Suite

  • Sleeps 2

View all photos for Comfoet Twin Room City View

In-room safe, individually decorated, individually furnished, desk

Comfoet Twin Room City View

  • Sleeps 2

View all photos for Moderate Twin City View

In-room safe, individually decorated, individually furnished, desk

Moderate Twin City View

  • Sleeps 2

View all photos for Superior Corner Twin With Sofa Bed Castle View

In-room safe, individually decorated, individually furnished, desk

Superior Corner Twin With Sofa Bed Castle View

  • Sleeps 3

View all photos for Deluxe Twin With Sofa Bed Castle View

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin With Sofa Bed Castle View

  • Sleeps 3

View all photos for Deluxe Queen Double Room City View

In-room safe, individually decorated, individually furnished, desk

Deluxe Queen Double Room City View

  • Sleeps 2

About the neighborhood

Kumamoto

Chuo Ward stay.Within a 15-minute walk of this Chuo Ward hotel, you'll find Kumamoto City Hall and Kumamoto Castle. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within 2 miles (3 km).

What's nearby

  • Contemporary Art Museum Kumamoto - 3 min walk - 0.2 miles
  • Kumamoto City Hall - 4 min walk - 0.3 miles
  • Kumamoto Castle - 6 min walk - 0.4 miles
  • Sakura Machi Kumamoto - 10 min walk - 0.6 miles
  • Kumamoto-jo Hall - 13 min walk - 0.7 miles

Getting around

  • Suidocho Tram Stop - 6 min walk
  • Fujisakigumae station - 8 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪ダイニングキッチン 九曜杏 - ‬1 min walk
  • ‪桃花源 - ‬1 min walk
  • ‪ドトールコーヒーショップ 熊本上通り店 - ‬2 min walk
  • ‪タコと魚と肴と餃子 さんじ - ‬2 min walk
  • ‪ゼッテリア 熊本上通り店 - ‬1 min walk

About this property

Kumamoto Hotel Castle

4-star hotel near Kumamoto City Hall
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Kumamoto Hotel Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

  • 150 guestrooms or units
  • 3 dining venues
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • 3 restaurants
  • A bar/lounge

Accessibility

  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2300 per person
  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Frequently asked questions

How close is Kumamoto Hotel Castle to the airport?

Kumamoto Hotel Castle is 11.8 mi (52-min drive) away from the Kumamoto Airport (KMJ) airport, the closest popular airport to the property.

Does Kumamoto Hotel Castle have an airport shuttle?

Airport shuttle services are not available at Kumamoto Hotel Castle.

Does Kumamoto Hotel Castle offer free breakfast?

Free breakfast isn’t provided at Kumamoto Hotel Castle, but full breakfast is offered for a fee of JPY 2300 per person. It's available every day from 7 AM to 10:00 AM.

Is there a casino at Kumamoto Hotel Castle?

No, there is no casino at this hotel.

What time is check-in at Kumamoto Hotel Castle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Kumamoto Hotel Castle?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Kumamoto Hotel Castle have a pool?

Kumamoto Hotel Castle does not have a pool.

Does Kumamoto Hotel Castle have a restaurant?

Yes, there are 3 restaurants on site.

Does Kumamoto Hotel Castle have a spa?

There are no spa services available at this hotel.

How close is Kumamoto Hotel Castle to downtown Kumamoto?

Kumamoto Hotel Castle is 0.5 mi away from Kumamoto.

Kumamoto Hotel Castle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 947 reviews
Rating 8 - Good. 323 out of 947 reviews
Rating 6 - Okay. 72 out of 947 reviews
Rating 4 - Poor. 19 out of 947 reviews
Rating 2 - Terrible. 9 out of 947 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melveena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jui-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room we stayed in is very nice and modern. Hotel location is excellent with free onsite parking. Really recommend this hotel!!
Stayed 3 nights in May 2025

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with castle views

Wonderful hotel with views of Kumamoto Castle. However, the window in our room didn’t provide as good a view of the castle as we had expected. Hotel is lovely and the staff is wonderful.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and comfortable hotel in Kumamoto

We stayed for 2 nights in Kumamoto. The hotel is located conveniently within a short distance to the castle and near to shops and eateries. Parking is available on site and you have to leave your car keys with the hotel and exchange with a parking slip whenever you need to retrieve the car. It seems more of a businesss hotel and there was also a wedding reception on one of the days we were there. We had a great experience in Kumamoto and honestly there was nothing we could fault with the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past.
Stayed 1 night in Apr 2025

10/10 Excellent

Chai Pung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was below average room compare to other rooms we stayed in this hotel before. We like the location and view of the Castle but facilities are worn and dated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

6/10 Okay

Barbara

Stayed 3 nights in Apr 2025

8/10 Good

Hoi Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Stayed 3 nights in Mar 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service
The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wong Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, closed to the Kumamoto castle. Super nice staffs! Room design is transition but overall is nice and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Ako

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Stayed 1 night in Dec 2024

10/10 Excellent

Rolf, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel and friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.
View from the front of the hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.
Stayed 2 nights in Sep 2024