Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
5-star luxury hotel near Main Market Square

Choose dates to view prices

Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Interior
Restaurant
Deluxe Double Room | 1 bedroom, premium bedding, down comforters, minibar
Deluxe Double Room | 1 bedroom, premium bedding, down comforters, minibar
Standard Suite | 1 bedroom, premium bedding, down comforters, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Room service

Explore the area

View in a map
Slawkowska 13-15, Kraków, Malopolskie, 31-016
  • Place, Main Market Square
    ‪2 min walk‬
  • Place, Royal Road
    ‪5 min walk‬
  • Place, Wawel Castle
    ‪15 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Suite

10.0 out of 10
Exceptional
(10 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Premium Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

You may also like

About the neighborhood

Kraków

City center stay.With a stay at this Kraków Old Town hotel, you'll be steps from Czartoryski Museum and Historical Museum of Krakow. Main Market Square and Florianska Street are also within half a mile (1 km).

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Royal Road - 5 min walk - 0.3 miles
  • Galeria Krakówska - 8 min walk - 0.5 miles
  • Wawel Castle - 15 min walk - 0.8 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • ‪Gościnna Chata - ‬1 min walk
  • ‪AntyCafe - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

5-star luxury hotel near Main Market Square
As a guest of Hotel Unicus Palace Old Town - Destigo Hotels, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Hotel Unicus Palace Old Town - Destigo Hotels also features room service (during limited hours), a porter, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kraków hotel is smoke free.

  • 36 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
Hotel Unicus Palace Old Town - Destigo Hotels offers 36 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 150.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

How close is Hotel Unicus Palace Old Town - Destigo Hotels to the airport?

Hotel Unicus Palace Old Town - Destigo Hotels is 7.9 mi (35-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Hotel Unicus Palace Old Town - Destigo Hotels have an airport shuttle?

Hotel Unicus Palace Old Town - Destigo Hotels offers an airport shuttle 24 hours a day, on request, for a charge of PLN 150 per vehicle, one-way.

Does Hotel Unicus Palace Old Town - Destigo Hotels offer free breakfast?

Free breakfast isn’t provided at Hotel Unicus Palace Old Town - Destigo Hotels, but buffet breakfast is offered for a fee of PLN 99 for adults and PLN 50 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Unicus Palace Old Town - Destigo Hotels?

No, there is no casino at this hotel.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Unicus Palace Old Town - Destigo Hotels?

Free parking is not available at this hotel. Self parking is available for PLN 120 per day.

Does Hotel Unicus Palace Old Town - Destigo Hotels have a pool?

Hotel Unicus Palace Old Town - Destigo Hotels does not have a pool.

Does Hotel Unicus Palace Old Town - Destigo Hotels have a spa?

There are no spa services available at this hotel.

How close is Hotel Unicus Palace Old Town - Destigo Hotels to downtown Kraków?

Hotel Unicus Palace Old Town - Destigo Hotels is 0.2 mi away from Kraków.

Reviews

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 189 out of 226 reviews
Rating 8 - Good. 28 out of 226 reviews
Rating 6 - Okay. 5 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 1 out of 226 reviews

Reviews

10/10 Excellent

Gilda, Los Gatos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
"Friendly staff, perfect location, and even more beautiful than the photos on Expedia. Truly a 5-star experience!"
Stayed 1 night in Aug 2025

6/10 Okay

Javier

Traveled with family
Liked: Cleanliness, property conditions & facilities
It’s a lie that they have room service. They do not. I don’t know what kind of 5 star hotel doesn’t have room service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cathlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel! We drove in to Krakow in the late afternoon and found the driving in the old city area pretty challenging. The front desk staff were absolutely amazing and helped us get our car parked and took out all of the stress with trying to navigate the streets on our own. The rooms are beautiful and the whole hotel feels clean, modern and the service is just excellent. Breakfast were phenomenal! We walked everywhere from this hotel and totally enjoyed our experience. I would highly recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rudyphel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Memorable Stay

I had an absolutely wonderful experience at this hotel. The location is perfect—right in the heart of the old town, with everything just a short walk away. The free breakfast exceeded expectations, offering a great variety of fresh and delicious options each morning. It was the perfect start to each day. What truly made the stay special was the staff. Every person I interacted with was warm, welcoming, and genuinely helpful. Their hospitality made me feel right at home. My room was beautifully decorated, with a luxurious feel throughout. The gold accents and fixtures added an elegant, regal touch that made the space feel extra special. Every detail, from the lighting to the furnishings, was thoughtfully designed and created a truly upscale atmosphere. I would absolutely stay here again and highly recommend it to anyone looking for comfort, style, and top-notch service.
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Traveler

This hotel exceeded my expectations. It is nestled in the perfect part of the square and is walking distance to a lot of things! It was clean and kept clean throughout my stay. As a solo traveler I value safety and I felt completely safe. Very cute decor in the room as well. The hotel gave me traditional mixed with contemporary in the best way possible
Stayed 6 nights in Jul 2025

4/10 Poor

Anita

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christipher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location and quality

Beautiful quality hotel in prime location with valet parking available which is very handy when travelling with your car. Great evening meal and breakfast 😍
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Piotr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Old Town

Very good position
Stayed 1 night in Jul 2025

10/10 Excellent

Neill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel in the old town with easy walking access to restaurants and bars.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent great location and next to loads of lovely restaurants
Stayed 4 nights in Jul 2025

10/10 Excellent

Leo

Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Staff,location and room amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy Lauren

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right in the old town. Area around the hotel nice and quiet.
Stayed 2 nights in Jun 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely beautiful! Within walking distance the main square and so many great restaurants. The staff and customer service is exceptional. The rooms are beautiful and the beds and pillows are super comfortable. Only downfall is that there is no pool or gym. They do have a partner hotel that offers these amenities down the street for an extra fee. Overall, absolutely beautiful property!
Stayed 2 nights in Jun 2025

10/10 Excellent

Abdurakhimkhodzha, New York

Liked: Cleanliness
Beautiful hotel, service can be improved.
Stayed 1 night in Jun 2025

10/10 Excellent

jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the boutique feel and the personal touch. Location is fantastic.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luba

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly and professional staff. We booked for one night but decided to stay for one more after, as we felt in love with this place
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, two minutes walk to the Old town market square, very well maintained, friendly, knowledgeable and professional staff. I can only highly recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff on reception always offering help and so friendly Everything was sparkling clean and modern. Fantastic decor
Stayed 4 nights in Jun 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Was lovely x
Stayed 2 nights in May 2025

10/10 Excellent

Luba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for one night and after stay for couple hours we felt in love with this hotel and location that we decided to book for one more night. Friendly and professional staff, great rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is in the perfect location with a 2 minute walk to the main square. It has plenty of shops, bars & restaurants as soon as you walk out of the doors of the hotel. The staff are extremely helpful, we messaged the hotel before arriving & requested an airport pickup which was responded to & confirmed within 30 minutes. We booked a deluxe double room which was outstanding. We had the most amazing stay at the hotel & would highly recommend.
Stayed 4 nights in Jun 2025