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"Door person broke my suit case handle when he brought my bags to the room. I had to carry my bag for the rest of my trip " More

By a verified traveler on Fri 03 Jan 2020

Hotel Description

Family-friendly 4-star hotel near Harbour City

City center retreat

Within a 10-minute walk of this Tsim Sha Tsui hotel, you'll find Harbour City and Avenue of Stars. Also, Tsim Sha Tsui Star Ferry Pier is within half a mile (1 km) and Temple Street Night Market is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a spa tub. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the fitness center and perks like free WiFi.

Free Internet, refrigerators

The 621 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include sitting areas, refrigerators, and LCD TVs with satellite channels.

Premier Room, 2 Double Beds, Non Smoking (Plus)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Non Smoking (Plus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Golden Mile ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Golden Mile

Couples (1)
3 out of 5
Door person broke my suit case handle when he brought my bags to the room. I had to carry my bag for the rest of my trip

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 6, 2020 by Gerhard Aicher, General Manager

Thank you for taking the time to post your review and feedback here, and I was sorry to hear about the incident you mention – I appreciate the inconvenience and frustration caused. I do hope that this did not spoil the overall enjoyment of your time in the city, and that it won't deter you from returning to us the next time you are in Hong Kong. Warmest regards from us all here at the Holiday Inn Golden Mile.

About the Holiday Inn Golden Mile

Location 50 Nathan Road Tsim Sha Tsui, Kowloon,

Property Features

As a guest of Holiday Inn Golden Mile, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 10097 square feet (938 square meters). Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Golden Mile. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. This 4-star Kowloon hotel is smoke free.

  • 621 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 10097 sq ft of conference space
  • 938 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (34.4 km / 21.3 mi)
  • Train station: Hong Kong Tsim Sha Tsui Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Golden Mile offers 621 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels and pay movies. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Bistro on the Mile - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Osteria Ristorante Italia - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner.

Loong Yuen Cantonese Rest - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Haris at Golden Mile - Onsite bar. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby

Spa Services

  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 528.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 305.8 per person (approximately)
  • Airport shuttle fee: HKD 130.00 per person (one-way)
  • Airport shuttle fee per child: HKD 130.00 (one-way)
  • Valet parking fee: HKD 2880 per night
  • Rollaway bed fee: HKD 528.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Mile Holiday Inn
  • Holiday Inn Golden Mile
  • Holiday Inn Golden Mile Hotel
  • Holiday Inn Golden Mile Hotel Kowloon
  • Holiday Inn Golden Mile Kowloon
  • Holiday Inn Golden Mile Hotel
  • Holiday Inn Golden Mile Kowloon
  • Holiday Inn Golden Mile Hotel Kowloon

You should know

  • Holiday Inn Golden Mile offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.